Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

224 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


PH
PAULA and NEAL H.
Shelby Charter Township, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Convience to my home.
The lube was done promptly and we were called when finished.

RG
RANDY G.
Utica, MI
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Dennis Marathon
The service they provide far exceeds that of the dealer. They always provide the best service at the lowest prices I have seen. When they tell you a time your car will be ready, it will be ready at that time or earlier. Very professional service provided by all employees I have dealt with. The owner is always available and he sets the bar high for his employees. Thank you Dennis and staff.

BD
Bill D.
Utica, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Bill said everything was fine and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DA
DENNIS A.
Utica, MI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Warm and friendly
I went there for a oil change fast service at a fair price I will definitely return

SW
Steve W.
Michigan
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Steve said that everything was great at the place.
This review was collected via phone interview by Customer Research Inc.

MA
Matt A.
Utica, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Matt said he had an outstanding experience and will be returning for future services.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Utica, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Eric said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Martin B.
Shelby Charter Township, MI
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Martin said they are great and he has been going to them for years.
This review was collected via phone interview by Customer Research Inc.

GL
GARY L.
Utica, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
They go the extra mile.
Repairs are done promptly and correct. Dennis Service Center is also respectful and friendly.

MS
Mike S.
Utica, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Mike said service was good and quick. He also stated that they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

SM
SAM M.
Utica, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Extremely pleasant and accommodating.
We have been coming here for service for many years. Service has always been very competent, honest . All the employees have consistently provided excellent service with a smile. I am grateful to have a place I can feel comfortable and confident with. Hope to keep coming for many more years.

DG
DAVE G.
Utica, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
cobalt repair
Great work as always done when promise

JL
JOHN L.
Utica, MI
Cadillac CTS Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Oil change & tire rotation
I like the ability to make an appointment. Personnel are friendly.

BC
BRANDON C.
Utica, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
took care of it
Fixed a slow tire leak that dealership did not

OH
Olivia H.
Utica, MI
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Olivia said they were quick, easy, affordable, and to the point.
This review was collected via phone interview by Customer Research Inc.

RG
RANDY G.
Utica, MI
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Fast Service
This is my go to place for car repairs. The crew is always fast and efficient. They provide great customer service. Very reasonably priced. In all the years taking our cars to Dennis' we have never encountered a problem.

OR
Omar R.
Utica, MI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Omar said the employees provided good service. They provided detailed work. They explained the completed service well.
This review was collected via phone interview by Customer Research Inc.

TD
Todd D.
Utica, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Todd said that he will be coming back to this business for service. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Shelby Charter Township, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Robert said the business was honest. He stated sometimes the staff would quote him a price in the beginning of the repair, and it would sometimes come out less than the price quoted.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
Utica, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2018 Category: Service
Steven said the business was at a nice location. However, he said they did not address the problem he had with his vehicle properly. He stated the business replaced the caliber and rotors and charged him $370. He had to take it back to the business to have it redone. He took the parts in himself, and the staff did a good job but he was charged an extra $100.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 224 in total