Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".
I had the work done and took it back to get the inspection and ALSO the alignment redone on Monday December 17, 2018.
I was told that they, a Urban Auto mechanic, can not pass the inspection because the frame by the rear control arms is rusted out bad.
My question is why wasn't that bruoght up on October 3rd? It most certainly didn't get that bad within the last two months especially when my car sat in my driveway for month and a half. Also if the first person who inspected the car HAD told me about the frame I would've went looking for another car and found one by now.
I stongly believe that someone doesn't know how to do their job right.
I will NOT and DO NOT recommend anyone to go to Urban Auto/Dens Auto.
All they did was ruined my Christmas. Thank you