GMC Yukon XL
i miss jim haley
new owner does not operate garage the way jim haley did. haley was all about satisfied customers and went above and beyond. new owner acts like they can take it or leave it as far as customers go. they put on my last invoice something needed replaced (written in acronyms a non mechanic like myself wouldn't understand) so i called to get a translation of the acronym. i then asked why didn't they call me at the time to get permission to fix it right then while it was already in the shop - the answer was "they are too busy to do that" -- well, i am too busy to put my vehicle in the shop every week. i am looking for a new mechanic
Waited 55 mins past appt time, for inspection. Technician appeared frustrated, seemed to look for a reason to fail inspect...
01/03/2017 Category: Service
Katrina said when she went to pick up her vehicle, she was told she had to have the full payment. She went back again and they were closed.
01/04/2018 Category: Service
Ray said he wouldn't work with her.
11/14/2017 Category: Service
Roy said this business did a good job. It just took 2 weeks because someone dropped the ball. He does not blame the owner because he is a good guy.
Nissan Versa Note
12/15/2016 Category: Service
Steven said he has had bad experiences with the business. He still goes for oil changes due to the business being close to him.
Little Valley, NY
Prices are extremely high! Otherwise, service is very good and professional.
10/02/2014 Category: Service
Leon said his vehicle is not fixed. He had to take it somewhere else.
Bill E. from Urban Auto Center responded on 10/06/2014
unfortunatly we had to recommend taking his vehicle to dealer for possible computer repairs, needs dealer scan tool for any reprogramming that would need to be done
Ford Freestar Wagon
Ease of making aopointments
Love the printouts telling about all that was done.
Honda Accord Sdn
01/03/2019 Category: Service
Vito said he never had any problems there.
Ford Police Interceptor
12/12/2018 Category: Service
William said he has gone for years and they do good work.
Chevrolet Impala Limited
Bill is always willing to help. Problem came up managed to squeeze my car in and fixed it quick ly.
GMC Sierra 2500HD
11/09/2018 Category: Service
Lumi said that the place has exceptional service and he has no qualms about doing any of the work they recommend.
Little Valley, NY
Great staff, friendly, get you in and out and make sure vehicle is running great.
Quick, easy and painless. However the mileage was not 17000 something. It was around 12400.
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