Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

840 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


SW
Suzet w.
Arizona
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Suzet said she was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

JD
Jim D.
Gilbert, AZ
Jeep Wrangler
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05/19/2018
Brake job and routine servicing
As always, they did a great job - courteous, on time, and excellent work. I wouldn't go anywhere else.

TC
Tywone C.
Arizona
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Tywone said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Arizona
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
John said the staff did what was asked on a simple service .
This review was collected via phone interview by Customer Research Inc.

AI
Adaieze I.
Tempe, AZ
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Adaieze said the staff was knowledgeable, fast, and made sure all the vehicle requirements were met.
This review was collected via phone interview by Customer Research Inc.

RS
Raj S.
Gilbert, AZ
Honda Accord Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018
Happy customer
Matt was very responsive & accomodating. Satisfied with my service for oil change & tyre rotation.Wish i could have gotten a ride or pickup after dropping my car.
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Matt P. from Desert Car Care McQueen

Hi Raj. Thank you for the review. We are glad that you were happy with our service. We try to accommodate our customers with shuttle service when possible. 


KC
Karen C.
Arizona
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Karen said the staff was fast, efficient, and explained the details of the service well.
This review was collected via phone interview by Customer Research Inc.

JK
Jennifer K.
Arizona
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jennifer said the staff were fast, efficient, and friendly.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
Gilbert, AZ
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jason said he was satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

BJ
Byron J.
Arizona
Ford Fiesta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Byron said he has been a customer for a few years and has never had an issue with them.
This review was collected via phone interview by Customer Research Inc.

KB
Kennard B.
Arizona
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Kennard said he liked the staff. Matt was cool and let him know stuff, like what the potential dangers were with his vehicle. They corrected the issues right then and there, which he really appreciated.
This review was collected via phone interview by Customer Research Inc.

DE
Dale E.
Gilbert, AZ
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great service and work
I've been coming to Desert Car Care for 5+ years and have always had positive experiences. Matt is honest and upfront. If something doesn't need to be repaired or replaced, he'll tell you. If something needs repaired or replaced, he'll call you. NO surprises! And when the work is done, it's done right.
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Matt P. from Desert Car Care McQueen

Thank you Dale for the great review!


MG
Mike G.
Arizona
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Mike said the staff was straightforward and friendly. The service was done in the amount of time they quoted.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Reno, NV
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
VERY PROFESSIONAL STAFF
Made an appointment for next day, took car in as soon as I showed up, all contacts with employees VERY professional. It was a much appreciated good experience!
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Matt P. from Desert Car Care McQueen

Thank you Michael for the grest review!


NB
Natalie B.
Arizona
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Natalie said it took a little longer. She was very pleased and had no problem with them. She likes them.
This review was collected via phone interview by Customer Research Inc.

AV
Aracely V.
Arizona
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Aracely said the business did a really good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

NK
Ned K.
Gilbert, AZ
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Honda 2014 Civic-Ex
Matt was extremely helpful. I needed some new wiper blades. I called Matt, he checked that he had the wiper blades in stock, which he did,
so I drove by the shop, and Matt had them replaced in less than 10 minutes.
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Matt P. from Desert Car Care McQueen

Thank you for the review Ned. I'm glad you had a good experience!


LB
Lindsey B.
Arizona
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Lindsey said they did a great job, the staff is super friendly, and they always take care of her.
This review was collected via phone interview by Customer Research Inc.
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Matt P. from Desert Car Care McQueen

Thank you for the review Lindsay!


CC
Chris C.
Chandler, AZ
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Great service, great customer service
This was my second or third time coming to this establishment. Ive only come here fpr oil changes but the service is fast and customer service is great as well. Will continue to come here for business

CD
Chris D.
Arizona
Mercedes-Benz CLA-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Chris said he received good service.
This review was collected via phone interview by Customer Research Inc.