Desert Car Care McQueen


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

794 Reviews

98% Would Recommend
Latest Review 5 days ago
Mike G. on 01/17/2018
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Mike said the vehicle service was good, but it took a long time to get the vehicle back.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/09/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Jim D. on 01/13/2018
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"Good service and courteous"
I only had a routine oil change service this time. Fast, courteous, and they only recommended a future repair that I expected.
Vehicle: Jeep Wrangler
Service Date: 01/12/2018
Review Created: 01/13/2018 08:28 AM
Mandi T. on 01/12/2018
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"Honest, Trustworthy, Dependable, Reliable, Caring, Kind, Excellent Customer Service, Amazing Work, The Best Of The Best, I am now a forever customer. "
As a female who doesn’t know much about cars I know that I can take my car here for something as simple as an oil change or as major as an engine problem and I will always get the best service for the right price and for me the most important thing about Desert Car Care is that they are HONEST and TRUSTWORTHY. I can’t say that about any other place in AZ where I have had my oil changed or car repaired. This is the first place I’ve been to that hasn’t tried to up-sale me on various services and parts that my car doesn’t need. Not once prior to coming here several years ago had I gotten an oil change without having to spend at least double what the normal oil change price was due to various things I was told I needed: I was told I needed a new air filter every single time I got my oil changed, I needed a specific fluid added because it was low, I needed special wax on my car to prevent the paint from chipping, I needed new windshield wipers and on and on and my car had less than 30,000 miles at the time. This will never ever happen to you at Desert Car Care. Matt the owner and his team care about you like you are family and they will never try to up-sell you things that you don’t need and they take the time to make sure you understand everything too. I have recommended Desert Car Care to my friends and family and they love it there too and keep coming back. I will never ever go anywhere else and I promise you will feel the same.
Vehicle: Honda Civic Sdn
Service Date: 01/10/2018
Review Created: 01/12/2018 05:44 AM
Geraldy M. on 01/10/2018
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Geraldy said the business gave good service.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Kara L. on 01/09/2018
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Kara said everything went really well.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 01/08/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Ciera C. on 01/08/2018
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Ciera said the service from the business is always great.
Vehicle: Honda Civic
Category: Service
Service Date: 01/05/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Don F. on 01/08/2018
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Don said the staff members answered all of his questions, and the service was quick.
Vehicle: Mazda CX-9
Category: Service
Service Date: 01/05/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Kyle and Jan H. on 01/07/2018
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"Thank you"
Matt is the best. I know I will get an honest estimate and the work will be done right. Thankful for their help.
Vehicle: Honda Pilot
Service Date: 01/05/2018
Review Created: 01/07/2018 04:19 PM
Vannesa R. on 01/06/2018
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Vannesa said the business had really good service and kept her updated with the vehicle.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
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Matt P. at Desert Car Care McQueen responded on 01/09/2018

Thank you for the review Vanessa!!

Patricia A. on 01/04/2018
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Patricia said she was comfortable at this business. They were easy to work with and provided good service. They got her in quickly. She was a happy customer.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
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Matt P. at Desert Car Care McQueen responded on 01/09/2018
  • Hey thanks for the review Patricia. We are glad you were happy with our service.
Ned K. on 12/30/2017
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"Courteous, prompt, and accommodating."
Matthew was very helpful and fit me into his busy schedule.
Vehicle: Honda
Service Date: 12/28/2017
Review Created: 12/30/2017 08:55 AM
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Matt P. at Desert Car Care McQueen responded on 12/31/2017

Thank you for the review Ned and have a great new year!

James and Staci F. on 12/22/2017
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"Amazing service as always"
They provided me with shuttle service home and took care of my son's car issues. Matt was great as usual, very personable, and I trust them and know they will only do the necessary work and don't overcharge.
Vehicle: Mazda Mazda3
Service Date: 12/19/2017
Review Created: 12/22/2017 08:15 PM
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Matt P. at Desert Car Care McQueen responded on 12/23/2017

James and Staci thank you for the review. You are valued customers and we sincerely appropriate your business.

Georgia E. on 12/20/2017
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Georgia said the staff members are helpful. They are nice and they do a great job. They don't try to up charge.
Vehicle: Buick Rainier
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
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Matt P. at Desert Car Care McQueen responded on 12/21/2017

Thank you for the review Georgia!

Randie and Al N. on 12/18/2017
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"Back again"
Since I am the owner of 3 cars (2 have over 200K), Matt and crew keeps them going! I was in last week with 2 different vehicles and they did a great job. Honest and Fair. Highly recommend.
Vehicle: Toyota Tacoma
Service Date: 12/15/2017
Review Created: 12/18/2017 08:24 AM
Carl H. on 12/14/2017
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Carl said the owner is really nice. The business is clean, and they do a good job. 100% happy.
Vehicle: Nissan 300ZX
Category: Service
Service Date: 12/12/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
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Matt P. at Desert Car Care McQueen responded on 12/21/2017

Thank you very much for the review Carl.

Marshall E. on 12/14/2017
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Marshall said the business finished very quickly and they did a good job. He takes all his vehicles to them.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/11/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Ray L. on 12/12/2017
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Ray said the service was fair. His vehicle came out pretty good, but it was pricey.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/30/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Terry H. on 12/11/2017
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Terry said the employees were nice and worked well with him. He's had good luck with them.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/29/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
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Matt P. at Desert Car Care McQueen responded on 12/22/2017

Thank you Mr Hunt for the great review.

Noah J. on 12/11/2017
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Noah said the employees were quick and did a good job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/04/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
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Matt P. at Desert Car Care McQueen responded on 01/12/2018

Thank you for the review Noah!

Nick N. on 12/08/2017
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"Never Dissapoints"
I've paid upwards of $1000 to as low as labor-only costs of $60 if I brang my own supplies and they always hold their word on fixing what is wrong. May have had to pay extra for another unseen issue at times but what they noted was wrong does get fixed. They don't push to upsell, they simply tell you if anything else needs addressed.
Vehicle: Nissan Xterra
Service Date: 12/08/2017
Review Created: 12/08/2017 09:08 PM
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Matt P. at Desert Car Care McQueen responded on 12/09/2017

Thank you Nick for the review. We appreciate it!

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