Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,702 Reviews)

ReScore Reviews™ (79)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
95% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


AN
Albert N.
Easley, SC
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Dick Smith Hyundai is great
very helpful people and very attentive to your needs
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 04/01/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

Verified Customer
Simpsonville, SC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Their friendliness and the clean waiting area.
They do good work.
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/26/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

RB
Rachel B.
Simpsonville, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020 Category: Service
knowledgeable
they seem to be on the ball every time. Very nice people, that seem to enjoy their work. That makes me think its a good company to work for. if they find a unexpected problem, they let me know as soon as possible.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/20/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

JB
Jessica B.
Stanley, VA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020 Category: Service
Best customer service
Everyone was so prompt and down to earth. My car service was easily explained in a way I could understand and I now know what to look for if something were wrong with the new sensor placed.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/17/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

Verified Customer
Easley, SC
2013 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Service
Great service
Haley was prompt and very helpful, they got my needs taken care of and ensured I had a loaner vehicle, the experience was top notch.
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/17/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

Verified Customer
Greenville, SC
2013 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2020 Category: Service
Professional
Professional, timely service including 14 pt inspection. Thanks so much!
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/16/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

Verified Customer
Simpsonville, SC
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020 Category: Service
Great place
They went above and beyond my expectations to make sure everything was done right and timely
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/16/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

IM
Iris M.
Greenville, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020 Category: Service
Excellent Service
Absolutely the best service ever. On time and work done well. I am grateful.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/16/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

SJ
Scott J.
Kalkaska, MI
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Service
very friendly and efficient
We will be moving back to Michigan is why we will be unlikely to return
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/16/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

CS
Charlene S.
Greenville, SC
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Service
Prompt service, friendly people
Always listen to my concerns and take care of my car!
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/16/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

JJ
Jennett J.
Simpsonville, SC
2014 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2020 Category: Service
satisfy
It's nice and clean. and the staff is very friendly.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/16/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

RB
Ryan B.
Greer, SC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Service
Friendly service reps and great service
I was able to schedule my service appointment quickly. The service reps were very friendly and the service was done quickly and professionally.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/10/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

RJ
Rhonda J.
Simpsonville, SC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Service
Love my Hyundai !
Great employees, they go beyond in helping me in whatever I need.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/10/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

DP
Dawn P.
Mauldin, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020 Category: Service
Less phone calls soliciting feedback
Service was fine. They were short handed on a Saturday but Harley handled it all well. PLEASE!!! I do not want to receive phone calls soliciting feedback. This email that I am responding to for a survey was annoying too. Blocking your calls doesn't help. Headed to donotcall.gov now.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/09/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

JW
Jessie W.
Gray Court, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020 Category: Service
My Hyundai
I went in to have an oil change and was very pleased as always. Nice Service people, Clean waiting area and a very clean bathroom. Thank You Dick Smith Hyundai for being so very awesome as always!!
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 03/09/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com