Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,817 Reviews)

ReScore Reviews™ (88)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Greenville, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020 Category: Service
Dick Smith Hyundai
Friendly staff with timely work that was done well the first time.
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 12/02/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

EN
Elaine N.
Greenville, SC
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020 Category: Service
Friendly and fast.
Great service.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 12/02/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

Verified Customer
Greenville, SC
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2020 Category: Service
Good service,
Fast schedule service
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 12/01/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

IM
Iris M.
Greenville, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2020 Category: Service
Excellent Service Every Time!
I am always pleased when I take my car to Dick Smith Hyundai for service. I am able to schedule with the same service technician and I like that consistency.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 12/01/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

Verified Customer
Greenville, SC
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020 Category: Service
Courtesy, understanding customers concerns,
They are honest and work cautiously to help their customers with pride.
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 12/01/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

LR
Linda R.
Greer, SC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020 Category: Service
Survey comments
Professional and caring
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 12/01/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

CK
Carolyn K.
Mauldin, SC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020 Category: Service
Love my Tucson
Dick Smith Hyundai is a great dealership in Greenville, SC. I’m so happy with my 2019 Tucson. It’s very comfortable and gets great gas mileage.
Our sales guy, Todd Smith is always available and the service department is very efficient.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/27/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

SE
stephani e.
Duncan, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Great Place to Go!
I have had my vehicle for a little over a year and only trust Dick Smith Hyundai to take care of all my service needs!!!
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/25/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

SE
stephani e.
Duncan, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Great quality of work and customer service
Definitely deserves 5 Stars! Great place and great service very friendly and helpful
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/24/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

SE
Stephani E.
Duncan, SC
2019 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/23/2020 Category: Service
Quality of work and customer service is amazing
Great customer service and quality of work. Done in a timely manner and kept me informed the entire time.
JOSHUA C L. from Dick Smith Hyundai responded on 11/24/2020

Good Morning! I am sending you a re-score if you dont mind could you rescore it? 

thansk, 

Josh 
Service Director 


RL
Raul L.
Simpsonville, SC
2012 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Excellent customer service
The team at this location was exceptional. They provided me with frequent updates on the status of my vehicle.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/23/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

Verified Customer
Greenville, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Great Service
Customer service was great, car was serviced in a timely manner.
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/23/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

LP
Leroy P.
Anderson, SC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Great customer service
They take time out to make sure customers understand plus sometime they send email saving off of service.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/23/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

BM
Burton M.
Piedmont, SC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020 Category: Service
Great customer service
Haley did a wonderful job providing excellent customer service.
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/19/2020

 Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com

MG
Mohammad G.
Simpsonville, SC
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020 Category: Service
Nice work
Good people at this dealer’s service department ... Bravo
BW
BERNICE R W., CUSTOMER RELATIONS MANAGER from Dick Smith Hyundai responded on 11/11/2020

Thank you so much for the opportunity to service your Hyundai here at Dick Smith! We greatly appreciate your business and survey response!! Also if you could write a review on one of the review sites such as Google, Yelp, Cars.com and Dealerrater.com we would greatly appreciate it and again thank you so much for being a valued Dick Smith customer!

Neicy White
Customer Relations Manager
864-284-7751
neicywhite@dicksmith.com