Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

(359 Reviews)

97% Would Recommend
Latest Review 5 days ago

Reviews


SM
Shane M.
New Albany, MS
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Shane said the business got him in quickly and the service was good.
This review was collected via phone interview by Customer Research Inc.

PS
Phillip S.
Decatur, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Phillip said the employees provided great customer service. They provided great work. The service was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

ZH
Zack H.
Garland, TX
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Zack said he has been going to this business for years, and they always treat him right.
This review was collected via phone interview by Customer Research Inc.

SV
Steve V.
Fort Worth, TX
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Steve said the service was good.
This review was collected via phone interview by Customer Research Inc.

SC
Shane C.
Haslet, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Fuel prob
Great work. Very professional and trustworthy.

NP
Nick P.
Haslet, TX
Ram Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Nick said he fell in love with the business.
This review was collected via phone interview by Customer Research Inc.

PM
Perry M.
Arlington, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Perry said that the place is good at what they do.
This review was collected via phone interview by Customer Research Inc.

WB
Wade B.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Knowledge
Mark and his staff are great to work with
Mark M. from Diesel Works responded on 04/09/2019

Thank you Wade! We appreciate you and hope to see you on your next vehicle service. 

Diesel Works Family

CW
Chad W.
Midlothian, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
Great customer service
Excellent service. Very pleased with the results.
Mark M. from Diesel Works responded on 04/09/2019

Thank you Chad! We are happy you had a great experience. Hope to see you on your next service. 

Diesel Works Family

KC
Kelly C.
Fort Worth, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Thank You! Thank You!
Thank you for getting us back on the road. The guys are very professional, knowledgeable, and friendly. It was so nice doing business with you guys. We will be bringing all of our truck needs to your shop, and referring our friends.

BB
Bret B.
Fort Worth, TX
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Ford F-250 diesel
I like that it’s a family place, that’s well run and cares about the customer!

LR
Lindian R.
Fort Worth, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Lindian said they did what they said they would do in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

TR
Taylor R.
Roanoke, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Taylor said the service was great.
This review was collected via phone interview by Customer Research Inc.

OW
Ole W.
Fort Worth, TX
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/09/2019 Category: Service
Ole said he took his vehicle in when it wouldn't start, and the staff told him they could get it running for between $600.00 and $800.00, but the service turned out closer to $2,000, He stated the staff unhooked the linkage to his transmission and did not hook it back up and also left some clamps loose. He added he does not think the staff are trustworthy.
This review was collected via phone interview by Customer Research Inc.
Mark M. from Diesel Works responded on 03/20/2019

You are correct the repairs did come out more then expected. From what you explaned to me the problem it had was a high pressure leak. that repair is between 6-800.  But when truck was towed in and you then tell use truck has been sitting for 14 years and has not been started. every thing changes. This truck was your friends truck that passed away and got handed over to you. when we started looking at truck it would not even turn over more the 50rpm. was not able to build any pressure to start vehicle. We had to put starter and batteries and repair rat dammage. rats ate part of engine harness. and on the shift linkage if we never hooked back up then how were we able to test drive it after repairing everything. dont forget you your self said you have been trying to work on truck to get it started and was not able to. But hey look at the bright side the truck that was parked in a field for 14year drove out of our shop and was not towed out like it was towed in.

Diesel Works Family

JR
Jorge R.
Fort Worth, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Great service
I recommended to a friend because of the great service I received

DD
Doug D.
Springtown, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2019
So far all is good.
So far so good. We will see at the end of the day. I have no complaints right now for sure. FYI my truck is a 2011 not 2012, don't know if that matters parts wise or anything........

CH
CHUCK H.
Colleyville, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Great Service
My third visit. F250 Super Duty, 2003 with 7.3. Always on-time and on budget.

NM
Nick M.
Fort Worth, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Nick said the business is really good, they got him in and out quickly, and he is happy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fort Worth, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Service
Being new to the tuning world, they had some very good advice vs. trying to just sell me something. Called when they said they would did what they could turn around was quick.

BC
Brad C.
KELLER, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Brad said the business works on both his fleet vehicles and personal. They do just a one hundred percent plus job. He really appreciates everything they do.
This review was collected via phone interview by Customer Research Inc.