99% Would Recommend
Latest Review 24 days ago
Brenda D. on 10/27/2017
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Brenda said she's been a loyal customer for years and everything is always perfect. This facility is the greatest.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Pasquale D. on 10/18/2017
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Spoke with Eleanor. She said the staff did quite well and they had her vehicle done when they said it would be. They were very pleasant and nice on the phone.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 10/13/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Joseph G. on 09/29/2017
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Joseph said he has a very old vehicle and Fred has taken care of it for years. He really appreciates all of his help and his honesty.
Vehicle: Cadillac CTS
Category: Service
Service Date: 09/08/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Michele J. on 09/11/2017
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Michele said he has been going to this business for over 20 years. He is a great mechanic and he has kept his vehicles running until he gets rid of them. He is awesome and fantastic. Everyone should take their vehicle there to be fixed.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
James D. on 08/30/2017
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Spoke with Francis. She said everything was good with her service visit to this business. The young man who towed his vehicle was very nice.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Daniel P. on 08/22/2017
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Spoke with Pedro. He said the business did a good job. They were on time with the repair work and the price was also good.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/18/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Peggy S. on 08/21/2017
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Peggy said she has been going to this business for years. They have always been good, polite and accommodating to her.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Lori M. on 08/21/2017
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Lori said she was satisfied with this business.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
RICHARD S. on 08/11/2017
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"My 2007 Mercedes- What would I do with out Fred and Linda."
I been coming to Dileo for over 20 years and all the cars we had Fred had taken very excellent care of all of our vehicle. He just did excellent work on the Mercedes and now he working on our 1996 Acura. Fred and Linda are the best and I tell that to anyone I talk too. You got a problem with your car go to Dileo's. Richard and Carol Stones
Vehicle: Mercedes-Benz S550
Service Date: 08/10/2017
Review Created: 08/11/2017 05:33 AM
James V. on 08/10/2017
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Spoke with Michelle. She said this business did a good job and it was done quickly.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Damon D. on 08/08/2017
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Damon said he has known the business for years, they always take him in right away, they were honest, friendly, very reliable, very informative and the repairs were done in a timely manner.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
SCOTT S. on 08/05/2017
Recommended badge inactive Recommended
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"Vehicle came out more Damaged than went in"
Been going here for many years. Always great work but this time my vehicle came back to me with minor body damage that did not exist before. Seems the technician used a basic manual jack to do the work and left a dent where the arm of the jack extends out to hit the corner panel. Additionally, part of the nerf (step) rail was broken off due to further negligence with the jack. The best part is none of the technicians informed me of the damage when I checked out to pay the bill. They just left it there across the street without any communication or notice of the damage.

Past technicians were much more open and customer friendly. I suspect it's hard to keep good people.
Might have to look elsewhere next time.
Vehicle: Ford Explorer Sport Trac
Service Date: 07/27/2017
Review Created: 08/05/2017 12:36 PM
FRED D. at Dileo Auto Service responded on 08/11/2017

Scott,
Sorry to hear of the damage to your vehicle on your last visit. Good help is hard to find these days.  Please call me at 610-539-5308 to have the problem fixed.  I valve your business.
.
Fred

BRAD T. on 07/28/2017
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"Latest service"
In and out in under an hour....great service. I'll be back.
Vehicle: BMW 6 Series
Service Date: 07/26/2017
Review Created: 07/28/2017 05:58 AM
BRAD T. on 07/21/2017
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"Super fast, super reasonable "
Took my truck in because there was a braking problem. Emergency drop off. No appointment. Figured I'd also get an oil change and inspection while there. Fred had the truck fixed and ready by 2 pm the next day! Wow...
Vehicle: Dodge Dakota
Service Date: 07/19/2017
Review Created: 07/21/2017 04:32 AM
Carmen S. on 07/21/2017
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Carmen said they were quick. They got him in and out.
Vehicle: Lexus RX 350
Category: Service
Service Date: 07/07/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
JOHN R. on 07/14/2017
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"car Maintenance"
I have taken all my cars and trucks to Dileo's for the past 20 plus years. Always perform good work and never had to return to resolve a problem.
Vehicle: Nissan Altima
Service Date: 07/12/2017
Review Created: 07/14/2017 03:18 PM
John B. on 07/11/2017
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John said they are very good and he's happy.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Jeanne G. on 07/06/2017
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Spoke with Jeanne's husband. He said this business was honest and timely.
Vehicle: GMC Yukon
Category: Service
Service Date: 06/29/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Michael H. on 06/28/2017
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Michael said the business did a good job. He said the work was good and he will be a repeat customer. However, the business was not that friendly.
Vehicle: Ford Escape
Category: Service
Service Date: 06/24/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth T. on 06/26/2017
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Elizabeth said this business has fantastic people doing fantastic work.
Vehicle: Ford Escape
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
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