Don Franklin Lexington Hyundai

Thank you so much! Reviews like yours give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience.
Have a great weekend!

Thanks! We always want to hear back from our customers and we are glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Have a great weekend!

Thank you so much! We are so happy you found our staff to be so supportive during your visit! Thank you for trusting us with your Sonata, and we truly appreciate your business.
Take care!

Thank you so much for your great feedback! We are so happy we could get your Equus taken care of for you. We truly appreciate your business, and we hope to see you again soon.
Have a great weekend!

Thank you for your 5 star review! We are so glad we could provide you with an excellent service visit! If you have any further questions, please give us a call. We're always happy to help!
Take care!

I would like to talk to you about this issue. I would like to call and talk to you rather than email back and forth. I think we can reach a fair resolution. Please let me know a good time to reach out to you.
Thank you

Thank you so much for your 5 star rating! We love to hear our customers have had an excellent visit with us! I will make sure to share this with Matt! Please feel free to contact us if you need anything else in the future.
have a great day!

Thank you for your feedback! We would love to make your next visit with us a 5 stars! Please feel free to contact me directly with any suggestions on how we can achieve this for you!
Have a great day!

Thank you so much for your wonderful feedback! We love to hear our customers have had an excellent visit with us! We truly value your business, and we look forward to seeing you again.
Take care!

Thank you so much! Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
Have a great day!

Thank you for sharing your positive experience! It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know.
Have a great day!

Thank you for your 5 star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Have a great day!

Unfortunately, our carwash was closed during the time you were here. The temperature below freezing at the time, makes for a very hazardous parking lot, and drive lanes. 
Im a bit confused about the other, as we did several services and brakes on front and rear, which we would have needed your permission to do beforehand. 
I feel perhaps our communications crossed wires during the visit, and while we felt we were relaying information, apparently it did not come through in a way that helped you to understand fully what was being done.
We will work on that aspect of our process, and your next visit should be more clear. 
Feel free to stop in anytime for a complimentary carwash. Please keep in mind, when the temperature is below freezing, we may or may not have it open. 
Thank you and have a great day.

We are happy you found our staff to be so supportive during your experience! We truly appreciate your business, and we look forward to your future visits with us.
Have a great day!

Thank you for your great feedback! We always do our very best to make sure you have a pleasant experience with us. We truly appreciate your business, and we hope you have a great weekend!

Thank you so much! We love to hear our customers have had a fantastic visit with us! I will make sure to share this with Kayla, and we hope you have a great weekend!

Thank you for your 5 star feedback! We are so glad we could help you out and get your Elantra taken care of for you! We hope to see you again soon.
Have a great weekend!

Thank you for your feedback! We would love to make your next visit with us a 5 star one! Please feel free to contact me with any suggestions on how we can achieve this for you.
Have a great weekend!