ReScore Reviews™ (30)
This was a labor intensive repair that required diagnostic time, parts replacement, and computer reprogramming. Tried to work with customer on charges and gave customer significant discount on repair. Repaired vehicle quickly and thoroughly in an emergency situation.Casey Dalton
Thank you for the good review! Hope you are loving your new Santa Fe!Casey Dalton
Always a pleasure to work with you! Thank you for your business and your good review!Casey Dalton
Thank you for your loyalty and trust in our dealership. We strive to exceed expectations and we are so glad that your service has been pleasant!Casey Dalton
Thank you for your business and your good review! Glad you are enjoying your Azera!Casey Dalton
Thank you so much for trusting your vehicle to our service department and for your good review!Casey Dalton
So glad that you love your vehicle! Thank you for coming here for service and for your review!Casey Dalton
Thank you for taking the time out to post your review!Casey Dalton
Thank you so much! We always strive for excellent service and appreciate the time you've taken to post your review.Casey Dalton
Thank you for your review!Casey Dalton
Thank you so much for your family's continued loyalty to our service department and thank you for posting your review!Casey Dalton
Thanks so much for your business!Casey Dalton
Thank you so much for your continued trust in our dealership!
We always strive for excellent service. Thank you so much for your business and for taking the time to post your review!Casey Dalton
We would like to thank you for your business and your good review! Hope to continue to take care of your service needs!
Second experience: Speaker busted, took like 3 weeks to get a speaker and the dealer tells me they had an audio engineer to check my audio and that all was ok. A few days later two other speakers busted and I did even use the volume half way up.
Third experience: Two speaker busted... I had to wait more than two months and they finally arrived. A friend had to pick up my car from the dealership and next day when I got it I was able to hear the fourth speaker busted... I mean... really... they "audio engineer" did not realize that after the first 3 speaker were busted.. that maybe there is a problem with the whole audio system. Anyways, the whole summer has passed and I am still having a busted speaker and have a few scratches that I need to get them to fix.. but honestly I am not sure I want to take my car again to them... but if I don't I am not sure how the warranty will be affected... I am really mad!!! My next car will not be a Hyundai for sure. I hope I am the only one with so many problems as I don't wish this on anybody!.
These were unfortunate circumstances and not typical. The dealership unfortunately has no control over parts availability and condition of the parts when received. We made every effort to get the parts here and installed when received by Hyundai and sincerely apologize for any inconvenience. The sunroof was damaged when customer had an accident with the vehicle, and the new sunroofs were damaged in transit. New ones were ordered immediately and installed good sunroof upon arrival. Every attempt was made to repair speakers to customer's satisfaction and when vehicle left the dealership the speakers sounded fine. Again, we sincerely apologize for any inconvenience to customer and will replace 4th speaker if it is blown.Casey Dalton
We appreciate your business and look forward to taking care of your service needs in the future!
Thank you so much for your business and your good review!Casey Dalton