Don Massey Collision Center

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 2 years ago

Review for Don Massey Collision Center
Kathlyn B. on 10/26/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathlyn said they got the vehicle in quickly and they did a good job. The work took three days longer than promised because they needed to find parts that they thought they had. She was paying for a rental vehicle out-of-pocket. She said initially she was kept informed, but then she didn't hear anything else and she had to call the business for updates. She was satisfied with the thoroughness of the estimator and she paid the deductible, but she still hasn't received the final bill. Everyone was very nice and this business was very good. She said if they had called a couple more times the experience would have been perfect.
Category: Collision
Service Date: 10/23/2012
Review Created: 10/26/2012
This review was collected via phone interview by Customer Research Inc.