Don Massey Collision Center

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 2 years ago

Review for Don Massey Collision Center
Joseph B. on 01/23/2014
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Joseph said he was not happy with the repairs done to his vehicle. The painting was not done correctly and he had to take it back for an additional eight days to have it painted a second time, although it is still not right.The repairs were delayed but he is unsure why. They did not call to keep him updated throughout the experience or let him know when it was ready. The estimate was $400 less than what he was charged. There was more work needed than what they originally estimated and they lied by not telling him that. They are nice people, but he would not recommend them for the reasons mentioned.
Category: Collision
Service Date: 01/07/2014
Review Created: 01/23/2014
This review was collected via phone interview by Customer Research Inc.