Spoke with Karen. She said everything went well. The vehicle was two weeks late because of issues with the parts. She said it wasn't their fault, they had to order a lot of parts. Her vehicle was badly damaged. Her rental coverage expired, but the business picked up a whole week worth of rental costs. She said she thought it was nice because she could not afford the additional rental costs. She hasn't driven the vehicle yet, but it vehicle looks good. She said her husband primarily handled the experience, but the representative she spoke with was very nice.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
