Don Wood Hyundai

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740-589-3669
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

339 Reviews

5 star
80%
4 star
12%
3 star
3%
2 star
2%
1 star
1%

ReScore Reviews™ (13)

ReScore
Overall Rating 4.9230769/5Overall Rating 4.9230769/5Overall Rating 4.9230769/5Overall Rating 4.9230769/5rating 4.9230769
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
96% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews

Verified Customer
Glouster, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Great service
Thank you for taking care of my family!
Recommended
Gary G. from Don Wood Hyundai responded on 12/07/2018

Thank you

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
RC
Ronald C.
Cleves, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Great Service
They’re always friendly and convenient, real responsive to scheduling around my work and schooling
Recommended
Gary G. from Don Wood Hyundai responded on 11/26/2018

Thank you Ron

We appreciate your business and feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
GG
Grant G.
Beachwood, OH
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
.
.
Recommended
Gary G. from Don Wood Hyundai responded on 11/23/2018

Thank you Grant

We appreciate your business and feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
BF
Brian F.
New Plymouth, OH
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
oil service. Great job
Fast friendly service. Great bunch of guys at service dept. Always feel like a member. Thanks
Recommended
Gary G. from Don Wood Hyundai responded on 11/20/2018

Thank you Brian

We appreciate your feedback. We look forward to your return here at Don Wood Hyundai. Its great talking to you while your in. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
Verified Customer
Glouster, OH
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
timely service and record of maintainence
Thank you
Recommended
Gary G. from Don Wood Hyundai responded on 11/19/2018

Thank you 

We appreciate your business & feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
JP
James P.
Fleming, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Oil change
Fast and friendly service
Recommended
Gary G. from Don Wood Hyundai responded on 11/19/2018

Thank you James

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
Verified Customer
Athens, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Friendly and Professional
Easy to make an appointment and work was done well.
Recommended
Gary G. from Don Wood Hyundai responded on 11/19/2018

Thank you

We appreciate your feedback and business

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
RC
Ronald C.
Cleves, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Outstanding service
Good quick service, took care of all my needs.
Recommended
Gary G. from Don Wood Hyundai responded on 11/13/2018

Thank you Ron

We appreciate your feedback and look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
RY
Robert Y.
Athens, OH
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Your people are good, that is what counts most
Your overall facilities are okay, but see my comments on the customer lounge.
Recommended
Gary G. from Don Wood Hyundai responded on 11/07/2018

Thank you Robert

We appreciate your business and value your feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
SW
Sherry W.
Racine, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Service
Great service!!
Recommended
Gary G. from Don Wood Hyundai responded on 11/05/2018

Thank you Sherry

We appreciate your feedback and service. We look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
SB
Sari B.
Athens, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Service Experience
I always receive professional, friendly attention whenever I have a regular service appointment or a concern about my vehicle. The service team values my time and always lets me know if something may take longer than expected. I have the utmost confidence in the Hyundai service team, and appreciate the clear explanations I get.
Recommended
Gary G. from Don Wood Hyundai responded on 11/05/2018

Thank you Sari

We appreciate your feedback, service and we look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
JC
Joyce C.
Albany, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Comfortable atmosphere!
Staff is always nice and friendly! Love Don Wood Hyundai!!
Recommended
Gary G. from Don Wood Hyundai responded on 11/02/2018

Thank you Joyce

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
JM
James M.
Piketon, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service department
I take my General 1000 for repair . Jason get wright on it fixed . Fast and friendly service .
Recommended
Gary G. from Don Wood Hyundai responded on 10/29/2018

Thank you James

We appreciate your feedback and business.

SB
Steven B.
Glouster, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Great place
Been having my Sonata’s serviced here for 11 years with no problems.
Recommended
Gary G. from Don Wood Hyundai responded on 10/25/2018

Thank you Steven

We appreciate your business and feedback. Thank you for your continued support. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
Verified Customer
Nelsonville, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Customer
Timely scheduling. Efficient work. Nice waiting area. Prompt service
Recommended
Gary G. from Don Wood Hyundai responded on 10/25/2018

Thank you 

We appreciate your business and feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
TZ
Tianhao Z.
Athens, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Good service
Good
Recommended
Gary G. from Don Wood Hyundai responded on 10/22/2018

Thank you Tianhao

We appreciate your business and feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
MC
Mark C.
Athens, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
DId a good job
Very good
Recommended
Gary G. from Don Wood Hyundai responded on 10/11/2018

Thank you Mark

We appreciate the feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
Verified Customer
Guysville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Fast & nice
The service department at don wood Hyundai in Athens make the visit great. They’re fast, make sure you don’t need anything and are kind!
Recommended
Gary G. from Don Wood Hyundai responded on 10/11/2018

Thank you 

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
AC
Alison C.
Nelsonville, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
2013
2013
Recommended
Gary G. from Don Wood Hyundai responded on 10/09/2018

Thank you Alison

We appreciate your feedback. We look forward to servincing your car in the future. 


Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com
AS
Amy S.
Athens, OH
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Tucson oil change
My oil change was fast and tires were checked for wear as well as all fluids. The redesigned waiting room is very nice as well. I will come back here for next oil change.
Recommended
Gary G. from Don Wood Hyundai responded on 10/05/2018

Thank you Amy

We appreciate your feedback and business. Look forward to having you back.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com