ReScore Reviews™ (12)

ReScore
Overall Rating 4.916665/5Overall Rating 4.916665/5Overall Rating 4.916665/5Overall Rating 4.916665/5rating 4.916665
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review 5 days ago
Fred G. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service"
Placing your automobile in the care of another person is a matter of trust. We have found that we can rely on Don Wood Hyundai for our service needs.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 07:29 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/19/2018

Thank you Fred

We appreciate your business and compliments. 

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Verified Customer on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice work."
It was easy to schedule appt.
Service man was very polite.
It was done well
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/15/2018 05:16 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/16/2018

Thank you

We appreciate your business and compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Laura G. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
I stopped in on a whim because my car wasn’t wanting to start. They got me right in and fixed my car within an hour.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 10:52 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/12/2018

Thank you Laura

We appreciate your business and loyalty.


Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Ashley W. on 04/11/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Take your car somewhere else. "
The guy in the service department is clueless. My car was dirtier when I picked it up than when I dropped it off and it smelled awful. My window button was broken when I picked it up. They disregarded the recalls on my engine and sent me on my way just for my car to break down a few weeks later.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 07:55 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/12/2018

Hi Ashley 

I appoligize on your service you received. I will get with you to go over your concerns. Thank you for taking the time with your feedback.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Verified Customer on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They are very fast and honest.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 12:16 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/16/2018

Thank you 

We appreciate your business 

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Verified Customer on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly customer service"
friendly customer service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/08/2018 11:32 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/10/2018

Thank you

We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Jack B. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work in the service department at Don Wood treat you like family."
Always great service and they listen to what you need to have done. The only place I will take my vehicles to get serviced.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/07/2018 10:01 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/10/2018

Thank you Jack

We appreciate your business and compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Carol A. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient "
They did an excellent job.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 11:48 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/10/2018

Thank you Carol

We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Tim H. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"An Honest Dealer Service Department!"
I needed the 2 quarts of gear lube replaced in my manual gearbox. Coughlin Hyundai wanted $183.00 for this service! Dennis Hyundai wanted $198.00. Ricart Hyundai wanted $481.00! Thankfully, Don Wood charged me only $40.00 for a service that should be cheaper and easier than an oil change. I drove over 70 miles to get there, but it was worth it! These guys were great! The service department and parts department were awesome! Let's hear it for small town values! State Street in Athens was the most horrible city street I have ever been on. Perhaps they should post a sign that says, "Simulated lunar surface." On the positive side, the road condition was effective at slowing traffic. This dealership had a new Hyundai Accent for sale at $12,400.00!
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/05/2018 11:44 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/05/2018

Thank you Tim

We appreciate your business and compliments. 

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Judith S. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ready for my car when I got there"
Friendly people, service folks ready within 10 minutes to take my car inside for repairs, washed my car before returning it to me.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2018
Service Type: Repair
Review Created: 03/30/2018 07:01 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you Judith

We appreciate your feedback and being about to service your Santa Fe.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Sherry W. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Convinient appointment, good and timely service.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 03/29/2018 06:25 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you Sherry

We appreciate your business and compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Brad C. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
ferewre
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 03/29/2018 07:51 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you Brad

We appreciate your business

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Verified Customer on 03/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine services"
Great service,
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/22/2018
Service Type: Repair
Review Created: 03/26/2018 10:57 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you 

We appreciate your buiness

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Jason H. on 03/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleased "
Thanks again to Don Woods for always treating us like family.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/14/2018
Service Type: Repair
Review Created: 03/25/2018 05:29 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you Jason

We appreciate your business and glad you are part of our family.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Phillip M. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
did a fantastic job//
would not go any where else
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 03/12/2018
Service Type: Repair
Review Created: 03/15/2018 04:54 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you Phillip

We appreciate your business and compliments

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Verified Customer on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
Friendly efficient service
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 03/10/2018
Service Type: Maintenance
Review Created: 03/15/2018 11:34 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you

We appreciate your business 

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
John W. on 03/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Saved the day"
I had an mechanical emergency on a road trip near Athens Ohio and the Woods dealership took great care of me, particularly Gary, the service manager, and Larry, the technician. They got my car in quicly and fixed the orobelm at a fair price. They were sympathetic, cordial and capable.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/10/2018
Service Type: Maintenance
Review Created: 03/13/2018 03:07 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you John

We appreciate your business and compliments
Glad we could help and get you back on the road.

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Verified Customer on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job. "
Fast service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/08/2018
Service Type: Maintenance
Review Created: 03/12/2018 05:10 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you 

We appreciate your buisness 

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Verified Customer on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
They did what I asked and the service was friendly.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 03/08/2018
Service Type: Maintenance
Review Created: 03/12/2018 01:41 PM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you  

We appreciate your buisness

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
Grant G. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 03/07/2018
Service Type: Maintenance
Review Created: 03/10/2018 07:26 AM
Larry W P., Service Manager at Don Wood Hyundai responded on 04/03/2018

Thank you Grant

We appreciate your buisness

Larry Porter
Service Manager
Don Wood Hyundai
740-589-3669
lporter@donwood.com
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