Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

341 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.9285721/5Overall Rating 4.9285721/5Overall Rating 4.9285721/5Overall Rating 4.9285721/5rating 4.9285721
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
96% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


JB
Jackie B.
The Plains, OH
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great service
They have always worked me in quickly, and do quality work. I have never had a complaint.
Gary G. from Don Wood Hyundai responded on 12/13/2018

Thank you Jackie

We appreciate your compliments and business. We look forward to working with you again.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

GG
Grant G.
Beachwood, OH
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
.
.
Gary G. from Don Wood Hyundai responded on 12/12/2018

Thank you Grant

We appreciate your business and feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Glouster, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Great service
Thank you for taking care of my family!
Gary G. from Don Wood Hyundai responded on 12/07/2018

Thank you

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

RC
Ronald C.
Cleves, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Great Service
They’re always friendly and convenient, real responsive to scheduling around my work and schooling
Gary G. from Don Wood Hyundai responded on 11/26/2018

Thank you Ron

We appreciate your business and feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

GG
Grant G.
Beachwood, OH
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
.
.
Gary G. from Don Wood Hyundai responded on 11/23/2018

Thank you Grant

We appreciate your business and feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

BF
Brian F.
New Plymouth, OH
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
oil service. Great job
Fast friendly service. Great bunch of guys at service dept. Always feel like a member. Thanks
Gary G. from Don Wood Hyundai responded on 11/20/2018

Thank you Brian

We appreciate your feedback. We look forward to your return here at Don Wood Hyundai. Its great talking to you while your in. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Glouster, OH
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
timely service and record of maintainence
Thank you
Gary G. from Don Wood Hyundai responded on 11/19/2018

Thank you 

We appreciate your business & feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

JP
James P.
Fleming, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Oil change
Fast and friendly service
Gary G. from Don Wood Hyundai responded on 11/19/2018

Thank you James

We appreciate your feedback and business. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Athens, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Friendly and Professional
Easy to make an appointment and work was done well.
Gary G. from Don Wood Hyundai responded on 11/19/2018

Thank you

We appreciate your feedback and business

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

RC
Ronald C.
Cleves, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Outstanding service
Good quick service, took care of all my needs.
Gary G. from Don Wood Hyundai responded on 11/13/2018

Thank you Ron

We appreciate your feedback and look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

RY
Robert Y.
Athens, OH
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Your people are good, that is what counts most
Your overall facilities are okay, but see my comments on the customer lounge.
Gary G. from Don Wood Hyundai responded on 11/07/2018

Thank you Robert

We appreciate your business and value your feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

SW
Sherry W.
Racine, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Service
Great service!!
Gary G. from Don Wood Hyundai responded on 11/05/2018

Thank you Sherry

We appreciate your feedback and service. We look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

SB
Sari B.
Athens, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Service Experience
I always receive professional, friendly attention whenever I have a regular service appointment or a concern about my vehicle. The service team values my time and always lets me know if something may take longer than expected. I have the utmost confidence in the Hyundai service team, and appreciate the clear explanations I get.
Gary G. from Don Wood Hyundai responded on 11/05/2018

Thank you Sari

We appreciate your feedback, service and we look forward to working with you again. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

JC
Joyce C.
Albany, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Comfortable atmosphere!
Staff is always nice and friendly! Love Don Wood Hyundai!!
Gary G. from Don Wood Hyundai responded on 11/02/2018

Thank you Joyce

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

JM
James M.
Piketon, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service department
I take my General 1000 for repair . Jason get wright on it fixed . Fast and friendly service .
Gary G. from Don Wood Hyundai responded on 10/29/2018

Thank you James

We appreciate your feedback and business.


SB
Steven B.
Glouster, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Great place
Been having my Sonata’s serviced here for 11 years with no problems.
Gary G. from Don Wood Hyundai responded on 10/25/2018

Thank you Steven

We appreciate your business and feedback. Thank you for your continued support. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Nelsonville, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Customer
Timely scheduling. Efficient work. Nice waiting area. Prompt service
Gary G. from Don Wood Hyundai responded on 10/25/2018

Thank you 

We appreciate your business and feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

TZ
Tianhao Z.
Athens, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Good service
Good
Gary G. from Don Wood Hyundai responded on 10/22/2018

Thank you Tianhao

We appreciate your business and feedback

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

MC
Mark C.
Athens, OH
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
DId a good job
Very good
Gary G. from Don Wood Hyundai responded on 10/11/2018

Thank you Mark

We appreciate the feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Verified Customer
Guysville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Fast & nice
The service department at don wood Hyundai in Athens make the visit great. They’re fast, make sure you don’t need anything and are kind!
Gary G. from Don Wood Hyundai responded on 10/11/2018

Thank you 

We appreciate your feedback and business.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com