Doug Smith Automotive Repair


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

367 Reviews

100% Would Recommend
Latest Review about 24 hours ago
Gregg M. on 04/26/2018
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Gregg said the staff are excellent at what they do, and they exceed his expectations every time. He said he is a happy customer of the business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/23/2018
Review Created: 04/26/2018
This review was collected via phone interview by Customer Research Inc.
Steven S. on 04/23/2018
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Steven said the mechanic was a nice guy and the service is always good. The quality and prices were decent.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 04/10/2018
Review Created: 04/23/2018
This review was collected via phone interview by Customer Research Inc.
Jim L. on 04/20/2018
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Jim said he has been going to this business for a couple of years.
Vehicle: Nissan Rogue
Category: Service
Service Date: 04/17/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
SUE B. on 04/19/2018
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"Doug Smith is the best!"
Fast, courteous, professional, safety and cost conscious, and an all around great guy with a wonderful staff! You won’t find a better place for car maintenance!
Vehicle: Toyota Camry
Service Date: 04/17/2018
Review Created: 04/19/2018 09:31 AM
JAMES V. on 04/11/2018
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"Appreciate this service"
Always great, timely, honest service. Would not go anywhere else. Have been a customer for many years and will continue as long as I have a car.
Vehicle: Honda CR-V
Service Date: 04/09/2018
Review Created: 04/11/2018 07:04 AM
Jerry C. on 04/11/2018
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Jerry said he's happy with them.
Vehicle: Toyota Yaris
Category: Service
Service Date: 04/09/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Phil R. on 04/06/2018
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Spoke with Patricia. She said the mechanic is very honest and also dependable. She likes the fact that he doesn't try to cheat his customers out of money and he does a great job.
Vehicle: Honda Pilot
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Barbara S. on 04/06/2018
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Barbara said the entire staff is great. They are always accommodating and willing to help.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 03/19/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Joyce C. on 04/05/2018
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Joyce said the facility was there when she needed them. The staff does great work and doesn't charge as much as other businesses.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 03/30/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Keith S. on 03/21/2018
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Keith said Doug takes really good care of his customers.
Vehicle: Kia Sportage
Category: Service
Service Date: 03/19/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
MEGAN P. on 03/16/2018
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"The best!"
The whole process from booking an appointment to picking the car up is seemless.
Vehicle: Chevrolet Equinox
Service Date: 03/15/2018
Review Created: 03/16/2018 05:27 AM
MARK C. on 03/15/2018
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"GREAT PLACE!"
Always pleasant place. Good work, accommodating, quick and trust worthy.
Vehicle: Ford Explorer
Service Date: 03/13/2018
Review Created: 03/15/2018 08:16 AM
TERI R. on 03/15/2018
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"Great"
I went in for a oil change and inspection sticker and everyone was very professional. I was in and out of there very quickly, in the price was extremely affordable. I will definitely be back the next time my car gives me trouble !Thanks again Doug Smith automotive !
Vehicle: Honda Civic Cpe
Service Date: 03/12/2018
Review Created: 03/15/2018 06:10 AM
Mario A. on 03/14/2018
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Spoke with Pat. She said this business goes above and beyond. She goes there for simple things and they were very helpful and always take care of her right away. No one is better or more honest.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/05/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Robert M. on 03/13/2018
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Spoke with Rita. She said the staff were personable and provided good service. She didn't have any problems.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/12/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Gil C. on 03/10/2018
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Gil said the staff did a good job. They worked very hard and didn't try to squeeze every penny out of him.
Vehicle: Ford Focus
Category: Service
Service Date: 03/05/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
CLAUDIA H. on 03/09/2018
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"Courteous, Friendly & Reasonable "
Doug and his mechanics are all Courteous and informative about explaining what is wrong with my car. I highly recommend them!!!
Being a single woman I have been ripped off by dealerships.
Vehicle: GMC Acadia
Service Date: 03/06/2018
Review Created: 03/09/2018 04:41 AM
Tracy O. on 03/08/2018
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Tracy said they were excellent.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/02/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Andrew P. on 03/08/2018
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Andrew said he really appreciates the mechanic being honest and fair with the prices.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/06/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
PAT C. on 03/07/2018
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"intermitant noise"
On several occasions I heard a strange noise . As the noise would came and go, I did not think it would be easy to diagnose. I brought the car into Doug on Monday AM and received a call later that morning that the problem was corrected. It turned out to be an exhaust heat shield. What surprised me was I was only charged $25. I was expecting a much larger bill. That is why I only bring my cars to Doug. I am always treated courteously and his workmanship is superior to even the car manufacturer and he is more reasonable and stands by his repairs .
Vehicle: Subaru Forester
Service Date: 03/05/2018
Review Created: 03/07/2018 06:39 PM
Displaying Review 1 - 20 of 367 in total