Doug Smith Automotive Repair


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

311 Reviews

100% Would Recommend
Latest Review 21 days ago
William C. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said Doug did a good job.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 10/31/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Tikam M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dulsi. He said the mechanic is very good.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/03/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Alice R. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alice said she has been with them for quite a while. She is always happy with what they do.
Vehicle: Buick Verano
Category: Service
Service Date: 10/24/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Tony P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said the service is excellent.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/01/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
James O. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said they took care of him and got him in right away so there was no wait time. It was done in hours instead of days. He experience with them was really good.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/06/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
George B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said Doug did the best work. If something was wrong he fixed it for free. Doug has a great business and great technicians. He's confident in what the staff did. They were really top notch, and they're the best in the area.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Al O. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Al said the business did a great job and all of the guys are great.
Vehicle: Cadillac Seville
Category: Service
Service Date: 10/26/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Pamela A. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pamela said this business was very thorough. They had reasonable prices.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jay F. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jay said the customer service this business provides is second to none.
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Steve S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business is the best and he wants to thank them for the service. His experience with them was fantastic and awesome. The technician who assisted him was calm and collected. He explained everything. He did a good job, he was honest, and his employees were nice. Anyone who uses this business will not be disappointed.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Audrea S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Audrea said she likes the business. They are great. She uses them all the time, and she trusts them.
Vehicle: Subaru Outback
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Noreen L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Noreen said this business provided prompt service. The mechanic called and gave her a detailed explanation of the charges.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 11/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Tina P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Diane. She said this business did a great job. They were very thorough and quick. She appreciated their service, knowledge, and value.
Vehicle: Mercury Mariner
Category: Service
Service Date: 10/04/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
LAURA G. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good customer care"
On time, efficient and courtesy
Vehicle: Honda Civic Coupe
Service Date: 10/26/2017
Review Created: 11/10/2017 06:49 AM
Wong H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wong said he always goes to this business for service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/10/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Ed G. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Edward. He said this place did a good job and he would recommend them to anyone.
Vehicle: Kia Spectra
Category: Service
Service Date: 10/05/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Donna C. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sam. He said the business was very convenient and very professional. He was very satisfied with the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/25/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the staff were honest and up-front about the estimate.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/09/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he received excellent service from this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Deborah R. on 10/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Deborah said it was good. It was a little far but that was not an issue.
Vehicle: Volvo XC70
Category: Service
Service Date: 09/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 311 in total