Downey Car Care Center


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

414 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review 38 minutes ago
Verified Customer on 04/25/2018
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"Customer service"
Customer service, was done in less than an hour. Wash, clean and dry my car was amazing. I’ll be coming back soon
Vehicle: Honda Fit
Service Date: 04/24/2018
Review Created: 04/25/2018 01:04 AM
IRENE M. on 04/24/2018
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"Fast, friendly service!"
I have always been helped very efficiently. I feel they are honest in the repairs they say are needed and am very comfortable with cost and quality of service.
Vehicle: Toyota Sienna
Service Date: 04/14/2018
Review Created: 04/24/2018 04:13 PM
ALARCON J. on 04/18/2018
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"Easy, convenient, and prices are somewhat reasonable. "
I deal w/ Mike and Edgar a lot in the oil changing and tire depts. They seem to be honest and straight forward. Prices could be better.
Vehicle: Toyota Tacoma
Service Date: 04/14/2018
Review Created: 04/18/2018 08:03 PM
Jasmin r. on 04/17/2018
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Spoke with Mark. He said he has always received great vehicle care at this business. He wanted to thank them for their service and suggests that they should keep up the good work.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 04/15/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Richard L. on 04/17/2018
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Richard said the service was quick, easy, and he was in and out.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 04/15/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
MICHAEL S. on 04/15/2018
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"Excellent service"
I come to Downey Car Care Center for all my car needs instead of the dealership because the staff is very knowledable, friendly, helpful. I can even visit in a Saturday much busier during the week but they the friendly staff are sleazy and efficient. The waiting room is always clean & stocked with coffee, water & goodies for the kids. I have been to this location several times and always great friendly service! I highly recommend. us I got a free car wash with my oil change....
Vehicle: FIAT 500
Service Date: 04/14/2018
Review Created: 04/15/2018 09:39 AM
GUADALUPE G. on 04/14/2018
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"Excellent customer service"
Great service and friendly staff.
Vehicle: Toyota Camry
Service Date: 04/11/2018
Review Created: 04/14/2018 10:00 AM
TERESA S. on 04/12/2018
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"Not a long wait!!! "
The people are friendly & there are very nice. Clean bathroom too.
Vehicle: Nissan Altima
Service Date: 04/10/2018
Review Created: 04/12/2018 09:58 AM
HARRY B. on 04/11/2018
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"Convenient"
A little busy this time but a little extra time isn't a problem I can't handle. Will be back for my next oil change because it's faster than the dealer and cheaper.
Vehicle: Saturn Relay
Service Date: 04/10/2018
Review Created: 04/11/2018 07:48 AM
Oscar G. on 04/11/2018
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Oscar said the staff provided good service.
Vehicle: Ford F-150
Category: Service
Service Date: 04/09/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Mark A. on 04/10/2018
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Mark said the service was great. The staff was nice and recognized him and was able to provide a great service experience. The staff even gave him a complementary car wash. There was no extra cost. It was very up front about the services and prices.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/07/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
IRMA V. on 04/09/2018
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Oil change "
Very quick service for oil change ..just your carwash today was to full they dint finis my car I have to leave before they clean my car 3 employees only too many cars
Vehicle: Nissan Pathfinder
Service Date: 04/09/2018
Review Created: 04/09/2018 08:51 PM
SALVADOR V. on 04/07/2018
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"Excelent"
They go right to the problem and fix it very fast.
Vehicle: Mitsubishi Montero Sport
Service Date: 04/05/2018
Review Created: 04/07/2018 08:14 PM
Hani F. on 04/07/2018
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Hani said this business provided good service, but it was a bit expensive.
Vehicle: Honda Insight
Category: Service
Service Date: 04/06/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
KATENIE P. on 04/05/2018
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"Friendly staff "
Great customer service!!
Vehicle: Honda Civic Coupe
Service Date: 04/05/2018
Review Created: 04/05/2018 09:46 PM
Ascehcion H. on 04/05/2018
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Ascehcion said the staff was very helpful and attentive.
Vehicle: Nissan Rogue
Category: Service
Service Date: 04/03/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Nomar R. on 04/04/2018
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Nomar said he would recommend the business for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/02/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Yrael L. on 04/03/2018
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Yrael said the staff did a decent job. He would recommend the business for service.
Vehicle: INFINITI G25 Sedan
Category: Service
Service Date: 03/31/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
DAVID W. J. on 03/31/2018
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"Having a honest mechanic"
I've been coming there some years now dealing with Shawn he's a honest respectful mechanic. I followed him from Norwalk and I'll follow him again. Thank you Jack
Vehicle: INFINITI I35
Service Date: 03/31/2018
Review Created: 03/31/2018 08:10 PM
MIKE M. on 03/29/2018
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"Brakes, Oil change, Tire Rotation"
Paid for all new brakes, front brake rotors, oil change, and tire rotation. Gave me a heck of a deal on parts and labor. Plus, topped off all my fluids, and gave me a free car wash. Will return!
Vehicle: Scion xB
Service Date: 03/29/2018
Review Created: 03/29/2018 08:36 PM
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