Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

3415 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.6363636/5Overall Rating 3.6363636/5Overall Rating 3.6363636/5rating 3.6363636rating 3.6363636
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Verified Customer
Livermore, CA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Great Service Dept
Easy to get an appointment. Timely and informative.

LW
Lemuel W.
Hayward, CA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Danny in Service is the Best
I always ask for Danny as my service advisor because I know he will make sure everything is taken care of.
I was returning my rental with my 18 month old granddaughter. The shuttle back to Dublin Hyundai wasn’t for another 45 mins. Danny was johnny in the spot offering to come pick us up himself! That is customer service.
MARIKA Y. from Dublin Hyundai responded on 09/24/2018

 Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Monday,
Dublin Hyundai
Marika Young
Customer Relations Manager


Verified Customer
Livermore, CA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Great service as usual
Once again the service team took great care of me and my car!
MARIKA Y. from Dublin Hyundai responded on 09/24/2018

Good Morning.
     Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Monday,
Dublin Hyundai
Marika Young
Customer Relations Manager


RV
Robert V.
Elk Grove, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Care and Quality attention
Excellent customer service! Danny was super!
MARIKA Y. from Dublin Hyundai responded on 09/24/2018

Good Morning Robert,
     Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Monday,
Dublin Hyundai
Marika Young
Customer Relations Manager


WW
Wilson W.
Fremont, CA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Good Service
Good Service
MARIKA Y. from Dublin Hyundai responded on 09/24/2018

Good Morning Wilson,
     Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Monday,
Dublin Hyundai
Marika Young
Customer Relations Manager


JP
John P.
Oakland, CA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
respond to all request asked of them.
have no review.
MARIKA Y. from Dublin Hyundai responded on 09/24/2018

Good Morning John,
      Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Monday,
Dublin Hyundai
Marika Young
Customer Relations Manager


AC
Ann Louise C.
Dublin, CA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Friendly good customer service
Giving helpful advise of service and costs
MARIKA Y. from Dublin Hyundai responded on 09/24/2018

Good Morning Ann,
      Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Monday,
Dublin Hyundai
Marika Young
Customer Relations Manager


ET
Eric T.
Hayward, CA
2014 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
R-spec Service
Excellent service done in a timely manner!
MARIKA Y. from Dublin Hyundai responded on 09/24/2018

Good Morning Eric,
     Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Monday,
Dublin Hyundai
Marika Young
Customer Relations Manager


PC
Pamela C.
Fremont, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
New service person Peter
I was ready to take my business elsewhere. Dealing with David in Dublin has been a nightmere. Peter saved Dublin Hyundai.
MARIKA Y. from Dublin Hyundai responded on 09/21/2018

Happy Friday Pamela,
     Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great weekend,
Dublin Hyundai
Marika Young
Customer Relations Manager


MG
Marilyn G.
Danville, CA
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Profesional and friendly service
Dublin Hyundai has been our preferred service department for ten years taking care of all of our Hyundai vehicles. My husband, sons and I are delighted to have Danny Becker as our trusted advisor. Congratulations to the service team!!
MARIKA Y. from Dublin Hyundai responded on 09/21/2018

Good Morning Marilyn,
      Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great weekend,
Dublin Hyundai
Marika Young
Customer Relations Manager


CP
Cassie P.
Fremont, CA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Everything went well
Got my car back in a timely manner. Everyone was very nice and helpful.
MARIKA Y. from Dublin Hyundai responded on 09/20/2018

Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Thursday,
Dublin Hyundai
Marika Young
Customer Relations Manager
     


JO
Jang O.
San Ramon, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dunlin, good response and finish thw work on time
Dunlin, good response and finish thw work on time
MARIKA Y. from Dublin Hyundai responded on 09/20/2018

Good Afternoon Jang,
     Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Thursday,
Dublin Hyundai
Marika Young
Customer Relations Manager
     


Verified Customer
San Ramon, CA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Excellent
Great job
MARIKA Y. from Dublin Hyundai responded on 09/20/2018

Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Thursday,
Dublin Hyundai
Marika Young
Customer Relations Manager


Verified Customer
San Ramon, CA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
great service
Danny was awesome
MARIKA Y. from Dublin Hyundai responded on 09/20/2018

Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Thursday,
Dublin Hyundai
Marika Young
Customer Relations Manager


KR
Keith R.
Dublin, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great polite quick service
Dave always does a great job checking me in and out. I always know when I leave what's been done and what is suggested to be done.
MARIKA Y. from Dublin Hyundai responded on 09/19/2018

Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great week,
Dublin Hyundai
Marika Young
Customer Relations Manager


JK
Julie K.
Pleasanton, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Fast and Polite
I appreciate the fast service. Employees take my time seriously.
MARIKA Y. from Dublin Hyundai responded on 09/19/2018

Good Morning Julie.
     Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great Day,
Dublin Hyundai
Marika Young
Customer Relations Manager


VA
Vicente A.
Danville, CA
2013 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
good service
well done
MARIKA Y. from Dublin Hyundai responded on 09/19/2018

Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great week,
Dublin Hyundai
Marika Young
Customer Relations Manager


Verified Customer
Danville, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Can do attitude
Danny Becker is always communicative and helpful when I have my vehicle serviced this time the job took a little longer
as I had to have my transmission placed but still the team in Dublin did a nice job...
MARIKA Y. from Dublin Hyundai responded on 09/19/2018

Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great week,
Dublin Hyundai
Marika Young
Customer Relations Manager


Verified Customer
Danville, CA
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Easy and Fast Service
Very nice service advisers who seem to be honest about what needs to be done to our car and when. The only thing I would say they could improve is their complementary car cleaning.
MARIKA Y. from Dublin Hyundai responded on 09/19/2018

Good Morning!
    Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great week,
Dublin Hyundai
Marika Young
Customer Relations Manager


Verified Customer
Livermore, CA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ask for Danny, he's the go-to Service Advisor
Thank you.
MARIKA Y. from Dublin Hyundai responded on 09/19/2018

Good Morning !
    Thank you very much for giving us your feedback. We value your business & appreciate your feedback always. 

Have a great week,
Dublin Hyundai
Marika Young
Customer Relations Manager