Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.8

( 4665 Reviews )

ReScore Reviews‚ĄĘ (27)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Pleasanton, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
self
I will never ever buy any other car than a Hyundai thanks to the most excellent service at Dublin Hyundai, as well as Hyundai Sonata being the best car ever!
MARIKA Y. from Dublin Hyundai responded on 09/26/2019

Thank you very much for your kind 5 star review! Your opinion of our team matters! We look forward to assisting you in the future! 

Have a great day.
Dublin Hyundai
Customer Relations Manager
Marika Young


AC
April C.
San Ramon, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Service
Excellent service from Brian. He went over and took care of all my concerns. Thank you!
MARIKA Y. from Dublin Hyundai responded on 09/26/2019

Good Morning April,
    Thank you very much for your kind 5 star review! Your opinion of our team matters! We look forward to assisting you in the future! 

Have a great day.
Dublin Hyundai
Customer Relations Manager
Marika Young


CB
Cynthia B.
Castro Valley, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Dublin Hyundai Service
The Service Agents are absolutely the best. They take care of their customers from beginning to end of the service appointment. I just worked with Danny Becker and he was excellent. I've also worked with Peter. He is excellent also.
I highly recommend Dublin Hyundai Service.
MARIKA Y. from Dublin Hyundai responded on 09/25/2019

Good Afternoon Cynthia,

    Thank you for giving us a 5 star review, along with your kind words.

Have a great day,
Dublin Hyundai
Customer Relations Manager
Marika Young


BB
Bill B.
San Ramon, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Curtious, fast and customer focused.
Dublin service dept worked quickly to address my issue. Thank you
MARIKA Y. from Dublin Hyundai responded on 09/25/2019

Good Afternoon Bill,

   Thank you so much for 5 star review. We value all our guests opinion. We look forward to assisting you in the future.

Have a great day,
Dublin Hyundai
Marika Young
Customer Relations Manager
 


Verified Customer
Livermore, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
N/A
N/A
MARIKA Y. from Dublin Hyundai responded on 09/25/2019

Good Morning.

    Thank you for your honest review. We appreciate your feedback.

Have a great Wednesday,
Dublin Hyundai
Customer Relations Manager
Marika Young


AR
Arnold R.
Hayward, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2019 Category: Service
Service repair results in my need to return- minor
I appreciate David Kay's customer service; however, the lightbulb repair/replacement was not done properly. Thus, I need to return!
MARIKA Y. from Dublin Hyundai responded on 09/25/2019

Good Morning Arnold,
    
     Thank you for honest feedback. I want to apologize for any inconveniences our service department caused you your last visit. I look forward to resolving your issue your next appointment.

We appreciate your patience. 
Dublin Hyundai
Customer Relations Manager
Marika Young


SF
Sandra F.
Castro Valley, CA
2019 Hyundai Ioniq Plugin Hybrid
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/24/2019 Category: Service
Maintenance
Read the review
MARIKA Y. from Dublin Hyundai responded on 09/25/2019

Good Morning Sandra,

   Thank you so much for your honest feedback. We firmly believe that the only way we can be the best, & do better each day is by feedback such as you gave. We will look into more closely how we schedule & will do our absolute best to improve. 
     We again Sandra thank you for not only your feedback , but your business.

Best,
Dublin Hyundai
Customer Relations Manager 
Marika Young


Verified Customer
Oakland, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Good service
slow to get the work done
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Afternoon,

   Thank you for taking the time & giving us a 5 star review. We appreciate your feedback, & will look into how we can remain efficient as well as more in a timely manner. 

Have a great day.
Dublin Hyundai
Customer Relations Manager 


GK
Glenda K.
Dublin, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
ūüėä
Friendly Prompt Great customer service! Quick shuttle for both pick up n drop off
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Afternoon Glenda,

  Thank you for taking the time & giving us a 5 star review. 

Have a great day.
Dublin Hyundai
Customer Relations Manager 


RS
Rhea S.
Hayward, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Light bulb change
quick turn around time to get in. Once there was taken care of on time and estimate of service time was adhered to.
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Morning Rhea,

     Thank you for your 5 star review. I personally appreciate your business as well as your feedback.

Have a great day,
Dublin Hyundai
Customer Relations Manager
Marika Young


LK
Lyn K.
Dublin, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Brian was awesome!!!
Brian was awesome!
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Morning Lyn,
   Thank you for taking the time & giving us a 5 star review.
Your opinion matters to us here at Dublin Hyundai.

Happy Tuesday,
Dublin Hyundai
Customer Relations Manager
Marika Young


VJ
Vinay J.
Fremont, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2019 Category: Service
Great experience
$500 service for 30k miles is little expensive.
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Morning Vinay,
  Thank you for your review, we appreciate your business.

Have a great Tuesday,
Dublin Hyundai
Customer Relations Manager
Marika Young


KT
Kaufman T.
Castro Valley, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019 Category: Service
Service writer Danny was great, very helpful
Fast, efficient, didn't try to sell additional not needed services, kept their time commitment
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Morning Kaufman,
   Thank you for your 5 star review.

Have a great day,
Dublin Hyundai
Customer Relations Manager
Marika Young


VA
Vicente A.
Danville, CA
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Knowledgeable and courteous
Knowledgeable and courteous
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Morning Vicente,
   Thank you very much for taking the time & giving us a five star review! Your business is very important to us. We look forward assisting you in the future.

Have a great day,
Dublin Hyundai
Customer Relations Manager
Marika Young


Verified Customer
San Ramon, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Great service
Great service!
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Morning.

Thank you so much for your five star review.

Happy Tuesday,
Dublin Hyundai
Marika Young
Customer Relations Manager 


PM
Phyllis M.
Hayward, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
GREAT SERVICE
Polite and courteous staff in the service area. Like how they go over the paperwork with each customer. They
seem to always go the extra mile. THANKS!
MARIKA Y. from Dublin Hyundai responded on 09/24/2019

Good Morning Phyllis,
    Thank you so much for taking the time & giving us a five star review! Your opinion of us matters & we look forward to assisting you in the future.

Have a great Tuesday,
Dublin Hyundai
Customer Relations Manager
Marika Young


KR
Keith R.
Dublin, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Service
David Kay does a great job
MARIKA Y. from Dublin Hyundai responded on 09/19/2019

Good Morning Keith,
   Thank you for taking the time & giving us a 5 star review. Your opinion matters , & we truly appreciate your time!

Have a great day,
Dublin Hyundai
Customer Relations Manager 


SR
Samantha R.
Dublin, CA
2012 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Excellent service
Awesome and timely service. I love my car and I know it’s in good hands here. Advisor, Brian Rodgers always provides exceptional & knowledgeable service. They also have shuttle & Lyft too which is a plus.
MARIKA Y. from Dublin Hyundai responded on 09/19/2019

Good Morning Samantha,

   Thank you very much for your 5 star review, along with your kind words. We will definely pass your kind words along, thank you Samantha. 

Safe Travels,
Dublin Hyundai
Customer Relations Manager 
Marika Young


TS
Thomas S.
Danville, CA
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Pete is very good
good job
MARIKA Y. from Dublin Hyundai responded on 09/19/2019

Good Afternoon Thomas,
   
    Thank you for your 5 star review, your feedback means a lot!

Have a great Thursday Thomas,
Dublin Hyundai
Customer Relations Manager 
Marika Young


MS
Muntathar S.
Elk Grove, CA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Friendly staff
No time wasted. I was treated with excellent customer service as soon as I pulled in. Will definitely be back.
MARIKA Y. from Dublin Hyundai responded on 09/18/2019

Good Morning Muntathar,

  Thank you so much for your 5 star review. Your experiences each visit means a lot to our staff. We look forward to assisting you in the future.

Safe Travels,
Dublin Hyundai
Marika Young
Customer Relations Manager