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Duncan Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,620 Reviews)
82
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
55
Total ReScores™
4.8
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Duncan Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call us today to schedule your next visit. Duncan Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call us today to schedule your next visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(540) 382-2100
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
2050 Roanoke Street Christiansburg, VA 24073
Get Directions

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(540) 382-2100
No Business Hours Provided

Business Hours

* No Time Zone provided
2050 Roanoke Street Christiansburg, VA 24073
Get Directions

Score Details

5 stars
89%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
5.0
ReScore™ Average
85
Net Promoter Score ®

Business Details

Categories
Contact
(540) 382-2100
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
2050 Roanoke Street Christiansburg, VA 24073
Get Directions
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,620 Reviews)
Write a Review
Recent Reviews
NV
gravatar
Nathan V.
Roanoke, VA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Joe, Kiki and her sales manager are awesome!!!
I’m not very happy with my car. I’ve had it 3 months and I want to trade for the Sonata 2.0t since the transmission seems more solid and doesn’t wander between gears. I bought a 2018 Hyundai Sonata sport 2.4 from a dealer in Roanoke Va and have not been satisfied with the overall service staff for a few reasons. That being said, I decided to give Duncan Hyundai a call and I spoke with Joe who actually listened to what I had to say he gave me a day to come in. Upon arrival I spoke to Joe and he said he would be handling the service on my car that day. I have been considering upgrading to a nicer Hyundai so while I waited I had the pleasure of working with Kiki to find something else along with her sales manager. They both were awesome and Kiki went over the options of each car that I was interested in and was very personable. I have not traded yet because Hyundai finance wants $3,000 down because I’m financially upside down in their car that I’m not happy with and have only owned it for 3 months. I will be going to Duncan Hyundai for all services from now on and hopefully can upgrade soon! Trust me, it’s worth the drive from Roanoke!
Recommended
Loyd E S. from Duncan Hyundai responded on 01/18/2019 04:37 AM

We really appreciate the feedback and value you as a customer. Thank you for choosing to be part of the Duncan Hyundai family!!!!

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