ReScore Reviews™ (3)
I can appreciate your frustration and confusion with automotive repairs. At Duxbury Motorworks we find communication to be the key. I wish you had brought your question to us about the possible differences in estimates. Let me try to clarify. First, we do not for a moment want to be the "cheapest " shop. We do work to be the best .We have seen many instances where the "cheap"repair on a vehicle then brought in to our shop, did not serve the owner well. All parts are not the same, and attention to detail is not as common as it should be. We use quality parts, employ great techs, and back it all up with a 3yr/36k warranty. Not the typical "cheap"shop 1yr/12k. I would hope that you could re-score your response based on the rapid accomodation in getting your vehicle looked at(same day as your call), and the other factors that make our shop the 1st choice for so many others who appreciate the quality we offer.
Thank you Emily for the 5 stars! All of us here at Duxbury Motorworks are pleased to be your 'dealer alternative'. Please be sure to join us for our first "Know Your Vehicle Night" on Monday November 12th - more info coming soon along with our new refer-a-friend program which will benefit YOU and a friend.
Hi Virginia - the installation fee should have been disclosed to you by the company (that supplied the unit) upon scheduling your appointment with us. My apologies for the misunderstanding.
Thank you Cindy for the 5 stars! All of us here at Duxbury Motorworks are pleased to be your 'dealer alternative' - we are here for you. Please be sure to join us for our first "Know Your Vehicle Night" on Monday November 12th - more info coming soon along with our new refer-a-friend program which will benefit YOU and a friend.
Called me when they were done. Gave me a ride back.
Changed my oil, brake pads, , and got my sticker, and other miscellaneous work.
I was extremely pleased with the service I received.I would highly recommend them!
The price was very reasonable. Very polite employees also.
We appreciate your feedback and look forward to seeing you and servicing your vehicle in the future.