Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

185 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


FL
FRANK L.
Charlotte, NC
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Check Engine Light
Dynamic recently did a evap vent valve diag & installed a pressure sensor, however after a week check engine light on again . I was told if if pressure sensor didn't work a " smoke test" would be required to fix the problem. The problem was corrected after trial & error located it with replacing the pressure sensor for tank vent. Many thanks to Scott, Ted & Brian for their profession service. BTW, my 96 328i rides GREAT

YM
YLENIA M.
Charlotte, NC
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Great Service
Ever since we moved and we found them we have been extremely pleased with their service and prices they offer are very competitive

KB
KRISTEN B.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Service
I cannot say enough nice things about Dynamic Auto tune. The customer service is always excellent! They are very timely, their communication is great and their prices are very fair. I highly recommend them!

MB
Marcos B.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Marcos said the business is very specific when explaining his service.
This review was collected via phone interview by Customer Research Inc.

AC
Albert C.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Albert said his vehicle was diagnosed well. The bottom carriage cover on his engine wasn't put back on, and is missing.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Gastonia, NC
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Very comfortable place to wait for your car
They did what they said they would in the timeframe they said. Very pleased with the service and communication.

AE
Alvaro E.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Alvaro said he really liked the service this business provided on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SD
Shahid D.
North Carolina
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Shahid said they did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

RL
Roberto L.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/01/2018 Category: Service
Roberto said the service is good.
This review was collected via phone interview by Customer Research Inc.

ST
Sriram T.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Sriram said everything was fine and the staff did a good job. He was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SD
STEVE D.
BMW M3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018
courteous, knowledgeable, quick service
It was a very pleasant experience. Ted and Scott were very upfront and transparent in our business dealings. Very refreshing.

SG
Samice G.
Charlotte, NC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Samice said the business was courteous and they were able to solve her problems.
This review was collected via phone interview by Customer Research Inc.

CW
CHELISE W.
Charlotte, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
The staff was very informative and professional.
The prices were great. This was my first time handling car repairs, my husband usually does. But the team here explained what was needed and why. I then checked pricing and Dynamic cost was at least 30-40% lower than the dealership! This place is great. I’ve recommended family and friends to check them out also.

DM
Dominique M.
Rock Hill, SC
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Service
Dominique said they took a while, but once they got to it, they did a good job.
This review was collected via phone interview by Customer Research Inc.

HZ
Henry Z.
Charlotte, NC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Henry said he loved the service Gary and Ted provided.
This review was collected via phone interview by Customer Research Inc.

PS
Parker S.
Mooresville, NC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Parker said it was good work but it was a bit over priced.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/13/2018 Category: Service
Bob said they were able to correct issues at a low cost. However, the staff could work on sharing accurate information with customers to avoid confusion. The business did work on his vehicle that may have not been needed.
This review was collected via phone interview by Customer Research Inc.

NL
Nicholas L.
Indian Trail, NC
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Nicholas said they were really good. All of his questions were answered.
This review was collected via phone interview by Customer Research Inc.

SG
SAMUEL G.
Waxhaw, NC
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Great first impressions and service!
I came in to get a comprehensive inspection done on my BMW and I had a great experience there! I'll definitely make my way back there soon!

MO
Mike O.
Charlotte, NC
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Mike said the staff were professional, good people. It took a couple times to fix the problem, but the service was good.
This review was collected via phone interview by Customer Research Inc.