Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

75 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 4 days ago

Reviews


TQ
Tuaseef Q.
Madison, WI
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Tuaseef said the prices at this business were good, and he was pleased with the service. He has decided he will use this facility for all future work on his vehicles.
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 04/12/2019

Tuaseef, Thank you for your kind words. We look forward to working with you in the future. 

Shawn Eagan

Owner/Technician
Eagan Auto Sales & Repair

Verified Customer
Portage, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/12/2019
PS leak repair
After paying $1100 for a repair, vehicle had the exact same leak as it did when I delivered it. Was told I would need another $700 work done.
Not sure if this is a "one off" but was disappointing to say the least. Can't afford news like that, not sure who can.
If Eagan wants to try a little harder to make it right, I would consider amending review.

Verified Customer
Marshall, WI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2019
Recent repairs
Eagan Auto did make 2 wrongs a right. They went above and beyond to make sure our vehicle was fully repaired. Thank you Shawn for the good service, you have restored our faith in you.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/01/2019
Recent repairs
They didn't complete the job that we had requested so we will have to take it back. This happened last time as well.
Shawn E. from Eagan Auto Sales & Repair responded on 03/19/2019

We are sorry for the lack of communication from this visit and we thank you for giving us another shot to make things right for you!

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

CM
Chris M.
Wisconsin
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Chris said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 03/19/2019

Thank you for the Opportunity to service your vehicle! 

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

BA
Beth A.
De Forest, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Beth said the business was very personable, reasonably priced and she also said they took good care of her.
This review was collected via phone interview by Customer Research Inc.

AA
Ankit A.
Wisconsin
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Ankit said the service was good
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 03/19/2019

We appreciate your business. Thank you!

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

TT
Tara T.
Wisconsin
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Tara said she and her husband were pleased with the service she received. Sean found problems her previous technician could not find.
This review was collected via phone interview by Customer Research Inc.

JB
Janice B.
Wisconsin
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Janice said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Dannish R.
Madison, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dannish said he was recommended and does refer others. He said it is a great establishment to take vehicle to be worked on. He does appreciate the work they completed for him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sun Prairie, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Great Customer Service
Very knowledgeable and great customer service!

ES
Eric S.
Madison, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Eric said the business treated him right and they got the job done really quick.
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 12/26/2018

Eric, Thank you for your nice review. We appreciate your business and look forward to working with you in the future. 

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

AA
Allison A.
Madison, WI
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Going the extra mile
The workers Eagan Auto Sales went the extra mile for our appointment. Thorough and timely (even though I was running late) in my oil change and made sure my kids and I were comfortable while we waited. This was out of the way for my normal needs, but I’d go back based on customer service alone!
Shawn E. from Eagan Auto Sales & Repair responded on 12/26/2018

Allison, Thank you for your nice review. We really appreciate your business and look forward to working with you in the future.

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

LJ
Lisa J.
Middleton, WI
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Lisa said the business is a small establishment but the service and the pricing are great.
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 12/19/2018

Thank you for your nice review. We look forward to your business in the future. 

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

TT
Tim T.
Arlington, WI
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Tim said they did a good job. They were reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 12/19/2018

Thank you for your nice review. We look forward to your business in the future. 

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

KO
Kyle O.
Poynette, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Kyle said the employees took his vehicle in right away. They completed the work right away. They provided the best service.
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 12/17/2018

Thank you Kyle for the opportunity to service your truck!

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

DP
Darla P.
Wisconsin
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Darla said the staff was responsive.
This review was collected via phone interview by Customer Research Inc.
Shawn E. from Eagan Auto Sales & Repair responded on 11/23/2018

Thank you Darla. We really appreciate your business. We look forward to working with you in the future. 

Shawn Eagan
Owner/Technician
Eagan Auto Sales & Repair

MF
Mitch F.
Monona, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Mitch said the work the staff at this business was great. They let him know what was wrong with his vehicle, and gave him options for service. The prices are great. The customer service is great.
This review was collected via phone interview by Customer Research Inc.

SZ
Stephan Z.
Columbus, WI
Mitsubishi Eclipse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Stephan said the price the business offered for the service they provided was good. The service was good, and they were great to work with.
This review was collected via phone interview by Customer Research Inc.

TT
Tom Sr. T.
Windsor, WI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Excellent Service!
The Eagan Auto Sales and Service Team, is very knowledgeable and experienced. They are dedicated to making sure their customers are completely satisfied with the services they provide, and they complete these services at the lowest rates available anywhere. It's well worth the short drive out there, it's just a few minutes north of Sun Prairie, WI.

CP
Carol P.
Sun Prairie, WI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Service and Friendly People
Eagan Auto was nice enough to donate services to the Sun Prairie Proud auction after the downtown explosion. (Thanks!) Very nice people and quality work. Also convenient as they are just north of Sun Prairie. We will be back.

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