I purchased a key FOB for my Hyundai Santa Fe on line as it was much less expensive than at the dealer. I knew I had to take it to the dealer for programming and I was expecting that to be a problem because I didn't buy the FOB there...no...they were able to program, no problem! They even pointed out that I had a low battery so I replaced that while I was there. Easy...in and out. My biggest issue with this dealer is that its virtually impossible to call in and make an appt. for service. Yes, you can do it on-line but sometimes I just need to talk to the service dept. But other than that, always a good experience.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/14/2018 08:19 AM

Thank you for the wonderful review.

While we always recommend geniune Hyundai parts we understand the temptation to find after or grey market substitutes. Although we cannot guarantee the results with non-factory parts, we do our best to be accomodating. Congratuations are in order as well, experience tells us most of those non-genunie parts never work at all, so finding one that works is fortunate.

Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

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