East Cooper Auto Pros


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

328 Reviews

99% Would Recommend
Latest Review about 2 months ago
MARY ANNE L. on 02/24/2018
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"Accommodating & professional "
We were referred by a friend and are happy to pass along the favor!
Vehicle: Toyota Tundra 2WD Truck
Service Date: 01/29/2018
Review Created: 02/24/2018 04:37 AM
John G. on 02/15/2018
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John said they did a great job. He is happy with the work done on his vehicle, so far.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 01/31/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Roger C. on 02/14/2018
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Spoke with Roger's daughter. She said the business had great service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 01/24/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Tom M. on 02/14/2018
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Tom said the business did what they said they would do, in a timely manner.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/25/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Mary C. on 02/12/2018
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Mary said she went in to this facility recently for an oil change, and the staff noted a failing part, which they had previously installed. They explained that it was still under warranty and would replace it in a day at no charge. She really trusts them. She stated she felt they would never try to up-sell her. She has been taking her vehicle to this business for the past 8 years. She stated she feels that she can stay with them for a long time. She believes her vehicle is still on the road because of them. They have never charged her a lot of money.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 01/26/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Alton F. on 02/08/2018
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Alton said his experience with this business was good.
Vehicle: GMC Yukon
Category: Service
Service Date: 01/11/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Clark K. on 02/05/2018
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Clark said the business always does a good job and they also have good prices.
Vehicle: Saturn Aura
Category: Service
Service Date: 01/26/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Gale V. on 02/03/2018
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Gale said the staff were courteous and nice. They told her the cost before they did any work, and showed her the old parts.
Vehicle: Kia Sportage
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Jonathan T. on 02/03/2018
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Jonathan said the business provides quick service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
YVONNE and GEORGE G. on 01/31/2018
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"Friendly service"
Friendly service
I trust their workmanship.
Vehicle: Mazda CX-7
Service Date: 01/09/2018
Review Created: 01/31/2018 08:20 PM
MARY ANNE L. on 01/24/2018
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"Great, the people..., usually great service. Not, this time, the need to come back because of lack of communication"
Tundra came in months ago with wiper issue, apparently feeder tube disconnected. Last week, stopped by and Bob had Chris (I think) take a look because same issue again, and he worked on it. Thought it was the fluid pump, most likely. Yesterday, brought in for issue and oil change. Issue not fixed, when asked, another tech had worked on the truck and said might be nozzles. So, unknown resolution and need to bring truck back again.
Vehicle: Toyota Tundra 2WD Truck
Service Date: 01/23/2018
Review Created: 01/24/2018 04:43 AM
Chris V. on 01/24/2018
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Chris said as far as he knows, everything seems to be fine.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 01/22/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
John P. on 01/24/2018
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John said his service took a week to complete.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/23/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Ian S. on 01/22/2018
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Ian said the facility did a great job.
Vehicle: Ram Pickup
Category: Service
Service Date: 01/17/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
ADELE F. on 01/20/2018
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"Knowledgeable and professional"
I have entrusted East Cooper Auto Pros with the care and maintenance of my family's cars since I moved back to Charleston in 2006. There is NOBODY else I trust with the oil changes, timing belt replacements and everything in between they have needed. The peace of mind I've had over the years when Wllie Bob or Dan say the cars my four children drive are "good to go" is immeasurable. You will not find a more honest, professional, dependable place to do business, nor better people to know.
Vehicle: Toyota Corolla
Service Date: 01/16/2018
Review Created: 01/20/2018 12:56 PM
Fleming H. on 01/19/2018
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Fleming said the service was great. He had no problem with the work. The service was at a reasonable price.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/16/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Tessal B. on 01/19/2018
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Tessa said the employees did a good job.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/28/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
KATHLEEN K. on 01/13/2018
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"Thorough and careful with my car"
I came in for oil change and asked them to check the clicking noise that I heard. They found an issue and corrected it and it runs like a champ. While this may cost a little more, I feel so much better knowing the issue was fixed and they checked everything else as well.
Vehicle: Nissan Rogue
Service Date: 01/12/2018
Review Created: 01/13/2018 04:39 PM
Willard Y. on 01/12/2018
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Willard said the employees always provide good service.
Vehicle: Lincoln Aviator
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Jack M. on 01/11/2018
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Spoke with Jay. He said they are very professional and do a very good job.
Vehicle: Jeep CJ7
Category: Service
Service Date: 12/29/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 328 in total