Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

386 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JP
JODY P.
Charleston, SC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Get service! And always a little candy to brighten your day
The guys are always nice and honest! They discuss all options with you before having to make a decision. They are patient with those of us who don’t always understand what they are talking about and always take time to explain!

RR
Robert R.
Charleston, SC
Acura Legend
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Robert said the employees took care of him.
This review was collected via phone interview by Customer Research Inc.

LC
LYNN C.
Mount Pleasant, SC
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
The customer is their priority!
This company goes the extra mile to satisfy its customers! I was delighted with the timelines and professional way they handled the issue I was having with my car. They are wonderful to work with and I trust them to do a fine job! I highly recommend them! Thank you, East Cooper Auto Pros!!!

CH
Charlie H.
Mount Pleasant, SC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Charlie said he received great service and the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

EH
ERIC H.
Mount Pleasant, SC
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Positive Experience, for the most part
East Cooper Auto Pros was able to accommodate the needs for my Hyundai Azera.

GL
GERI L.
Mount Pleasant, SC
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Trusted service!
As always I can trust East Cooper Auto Pros to identify the problem and find a solution.

KK
KATHLEEN K.
Mount Pleasant, SC
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Honest and dependable
My car didn't start and I had to have it towed in but it turned out there was nothing wrong with it. They did extensive testing and changed the oil and I only had a minimal bill. They are very trustworthy and honest.

EF
EDEN F.
Charleston, SC
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Wouldn't go anywhere else !
I have been a loyal customer at East Cooper Auto Pros for 20 years . They are efficient , friendly , and will not let you down . Honesty is typically unusual in this area , but you can truly trust them . AND free coffee , candy and guaranteed mood lift with their jokes and warm hospitality ! Willie , Dan and Bob are a great team , and their staff really knows cars ! Feeling grateful ....

WK
WENDY and DAN K.
Mount Pleasant, SC
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Service
Always great service

ES
EREZ S.
Charleston, SC
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Awesome customer service
Great to work with , excellent customer care and will always bring my vehicles to them.

TL
Tom L.
Mount Pleasant, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Tom said they are honest. Also they have good workmanship.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Charleston, SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Matt said they did a great job. They were fast and straightforward. They'll definitely use this business in future.
This review was collected via phone interview by Customer Research Inc.

RG
Rich G.
Mount Pleasant, SC
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Rich said the business did what they said they were going to do, they were courteous, prompt, and they did great work.
This review was collected via phone interview by Customer Research Inc.

BB
BURWELL B.
Mount Pleasant, SC
Jeep Grand Wagoneer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Immediate Attention, Excellent Results
They are my trusted advisors for all things automotive. Can’t recommend highly enough!

GS
GREG S.
Mount Pleasant, SC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great customer service!
The staff at East Cooper Auto Pros pride themselves in great customer service. While working on your vehicle they continue to update you on progress, and cost associated with your repairs. This auto repair business operates like a well oiled machine!

GS
GINNY S.
Mount Pleasant, SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Old car still rolling!
They have had my car for years. It is now an older car and instead of replacing parts and having to pay a ton of money, they offered alternative treatments to see if that helps the part last longer.

TD
Tommy D.
Mount Pleasant, SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Tommy said he was totally satisfied with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

GI
Glenn I.
Mount Pleasant, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Glenn said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

WF
WALTER F.
Mount Pleasant, SC
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Great customer service
East Cooper Auto Pros provides excellent service for both my son and I at at reasonable price. My choice in Mt. Pleasant for several years.

FH
Fleming H.
Sullivans Island, SC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Fleming said that this is the best facility around for servicing a vehicle. He has been coming to them for many years.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 386 in total