Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

758 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Duluth, MN
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Always great work
Thanks East End Auto for the great service!

JL
Jon L.
Duluth, MN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Caring, reasonable, respectful, and honest!
Great group of people to take care of you and your car, not just fix it.

MS
Merle S.
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Another reason I miss Minnesota
You worked my emergency breakdown in and finished to meet my travel schedule. Outstanding service. I am so very grateful.

LM
Lloyd M.
Duluth, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Lloyd said that the place got him in quickly, determined what the vehicle's problem was and worked to resolve it.
This review was collected via phone interview by Customer Research Inc.

AS
Alan S.
Duluth, MN
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2019
Tire installation
As always great service

DP
Dennis P.
Duluth, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2019 Category: Service
Dennis said he thought there was a problem with the last service but it turns out that it was not the fault of the business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
A great place close to home.
East End is a great place. Dale and Brian give honest opinions and do a great job

DB
Dan B.
Duluth, MN
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Dan said everything turned out good.
This review was collected via phone interview by Customer Research Inc.

TN
Ted N.
Minnesota
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Ted said the staff was very professional, efficient, and easy to deal with. It was a nice service experience.
This review was collected via phone interview by Customer Research Inc.

DD
Duane D.
Duluth, MN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Friendly customer service
Very friendly service, I don't feel taken advantage of and I don't think that I ever have been told that I needed to have something repaired that wasn't necessary.

KP
Katie P.
Duluth, MN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Katie said the employees were super helpful. They provided pleasant service. The work was done promptly.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Tom said the service was really good. The employees found the problem. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Duluth, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
Service.
The care you receive. They get it done right.

JM
Joe M.
Duluth, MN
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Joe said the service provided by this business was great and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Minnesota
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Tom said that the service is good.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
John said his experience with this business was fine. He added the employees took it right away, did a good job, and that he would like to thank them.
This review was collected via phone interview by Customer Research Inc.

DM
Darla M.
Duluth, MN
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Darla said she has been using this business for years. They have a great place to take her vehicle. They were friendly and reliable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Great Service
We have had all 3 of our vehicles serviced at East End and have had good experiences each time. The staff is very friendly an explains the needed repairs thoroughly. Prices are competitive, and our vehicles were ready when promised.

MS
Mike S.
Duluth, MN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Stand by there work Great service.
Thanks Brian!

KK
Kathy K.
Duluth, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
compassionate and honest care of my vehicle.
I was kept in contact through the whole process of getting my water pump replaced. There were some extenuating circumstances and they did an excellent job of reporting what the cost could be, what the estimate is and then completing the project on in accordance with the estimate.