Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 785 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 5 days ago

Reviews


TH
Trista H.
Duluth, MN
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Trista said Brian is very informative and she feels that he would tell her the truth.
This review was collected via phone interview by Customer Research Inc.

SJ
Susie J.
Duluth, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
Maintenance
Cannot express how great fun I am to have these guys taking care of my wheels. Always taking time to answer my questions and work me in. Thank you !!!!!
Brian from East End Auto responded on 10/10/2019

Thank you Susie, it is always a pleasure working with you 


CH
Clinton H.
Duluth, MN
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Quick and professional
In my last 3 visits, they've treated me like I was their only customer and haven't once tried to push other services on me. Very professional, very quick.

LJ
Linda J.
Minnesota
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Spoke with Mark. He said his wife was very happy with the service and friendly staff at this business.
This review was collected via phone interview by Customer Research Inc.

BM
Butch M.
Duluth, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Butch said that the service was good and prompt. They did what they said they would do. East End Auto kept it in the price range they said it would be.
This review was collected via phone interview by Customer Research Inc.

GB
Gene B.
Duluth, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Check tires, wheel noise
Were thorough and solved the oroblem

Verified Customer
Duluth, MN
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Always great work
Thanks East End Auto for the great service!

JB
Joycanne B.
Duluth, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Joycanne said the front desk staff are very helpful, they are able to fit her in quickly and they do good work. She added that they are fantastic.
This review was collected via phone interview by Customer Research Inc.

JL
Jon L.
Duluth, MN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Caring, reasonable, respectful, and honest!
Great group of people to take care of you and your car, not just fix it.

MS
Merle S.
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Another reason I miss Minnesota
You worked my emergency breakdown in and finished to meet my travel schedule. Outstanding service. I am so very grateful.

LM
Lloyd M.
Duluth, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Lloyd said that the place got him in quickly, determined what the vehicle's problem was and worked to resolve it.
This review was collected via phone interview by Customer Research Inc.

AS
Alan S.
Duluth, MN
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2019
Tire installation
As always great service

DP
Dennis P.
Duluth, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2019 Category: Service
Dennis said he thought there was a problem with the last service but it turns out that it was not the fault of the business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
A great place close to home.
East End is a great place. Dale and Brian give honest opinions and do a great job

DB
Dan B.
Duluth, MN
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Dan said everything turned out good.
This review was collected via phone interview by Customer Research Inc.

TN
Ted N.
Minnesota
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Ted said the staff was very professional, efficient, and easy to deal with. It was a nice service experience.
This review was collected via phone interview by Customer Research Inc.

DD
Duane D.
Duluth, MN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Friendly customer service
Very friendly service, I don't feel taken advantage of and I don't think that I ever have been told that I needed to have something repaired that wasn't necessary.

KP
Katie P.
Duluth, MN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Katie said the employees were super helpful. They provided pleasant service. The work was done promptly.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Tom said the service was really good. The employees found the problem. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Duluth, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
Service.
The care you receive. They get it done right.