Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

769 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 1 day ago

Reviews


TE
Tom E.
Minnesota
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2014 Category: Service
Tom said the business did a good job. They are very professional and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

DS
Donna S.
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2014 Category: Service
Donna said she was perfectly satisfied at this business. She is always satisfied with their work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2014 Category: Service
Tom said they are very professional and responsive at the business. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

KB
Kim B.
Duluth, MN
Kia Spectra5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2014 Category: Service
Kim said the service was really good.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Duluth, MN
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014
Service
Quick; informative; accommodating; friendly; satifying

KJ
Krin J.
Minnesota
Chrysler Cirrus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Service
Krin said this business was patient and did not charge for keeping the vehicle overnight.
This review was collected via phone interview by Customer Research Inc.

KJ
Krin J.
Minnesota
Chrysler Cirrus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Service
Krin said this business was patient and did not charge for keeping the vehicle overnight.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Duluth, MN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2014
Friendly, Engaging, Quality Service
Service job done timely, excellently, and with great satisfaction

TM
TIM AND TONY M.
Duluth, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2014
Rock stars
for over a decade I have been taking vehicles to east end. True pro's. Garret, Ashley, Brian and the rest are the best. turned on a couple other folks the last 6 months or so. one of them being "pizza paul", has that new orange jeep that is pretty sweet, he in turn has turned on other folks to how good it is to have a business you can totally trust, it really shows in what you guys do. I hope the place continues to do well, you all deserve it. tim mcevoy

JM
Joseph M.
Duluth, MN
Mazda Millenia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014
Honest & hard working
My car was too far gone to be worth fixing but they communicated well and tried to find someone to buy it as a fixer-upper.

JR
Justin R.
Minnesota
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2014 Category: Service
Justin said the owner called him and they talked the issue over.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/14/2014 Category: Service
Justin said they were not able to fix the problem so he had to take his vehicle some where else. He will not recommend this facility because of that.
This review was collected via phone interview by Customer Research Inc.
Brian from East End Auto responded on 10/24/2014

After speaking with Justin we found out that he was confused as to which company he took the survey for. He believed he was surveying for his aftermarket warranty company. Thank you Justin for your many years of loyalty to our company.


JS
John S.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2014 Category: Service
John said this business has always been good to him.
This review was collected via phone interview by Customer Research Inc.

CG
CARL G.
Duluth, MN
Chevrolet Silverado Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014
Quality of work. Can be trusted.
Was done on time at a price that came in under the estimated cost.

KK
Kevin K.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Kevin said this business did a good job. He had a tricky tire and this business could have blown him off, but they took care of it and called him as soon as it was done.
This review was collected via phone interview by Customer Research Inc.

RM
Randy M.
Duluth, MN
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2014 Category: Service
Randy said this business was good.
This review was collected via phone interview by Customer Research Inc.

SP
Shawn P.
Duluth, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Shawn said he was very happy with the service provided by the business. He will be coming back.
This review was collected via phone interview by Customer Research Inc.

BS
Beverly S.
Duluth, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Service
Spoke with Lynn. He said they were very professional. They gave an explanation along with some options.
This review was collected via phone interview by Customer Research Inc.

CC
Clifford C.
Duluth, MN
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Clifford said this business did well, and he is happy with them. He has known the staff for many, many years.
This review was collected via phone interview by Customer Research Inc.

BF
Brian F.
Minnesota
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Brian said the service was really quick and they were nice. They kept him informed about the service.
This review was collected via phone interview by Customer Research Inc.

LL
Louie L.
Duluth, MN
Chevrolet Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2014 Category: Service
Louie said he was completely satisfied with the service provided by the facility.
This review was collected via phone interview by Customer Research Inc.