Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 780 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 6 days ago

Reviews


RN
Roger N.
Duluth, MN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2013 Category: Service
Roger said they finished the work on time. Everything went perfectly.
This review was collected via phone interview by Customer Research Inc.

NR
NATHAN R.
Duluth, MN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2013
Best service in town
They know me at East End and they treat you honest and fair. They are trying to make a living just like the rest of us. They make sure I know what needs to be fixed and I make sure they do it for the price they tell me. Thanks for the great service guys, hopefully I don't see you soon.

TM
Tom M.
Minnesota
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2013 Category: Service
Tom said the business did what they said they were going to do, in the time frame they said they would do it and did a good job. He said noticed a burning brakes smell since he has picked up the vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Myron S.
Duluth, MN
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2013 Category: Service
Myron said it is not their fault but when he got his vehicle back, it was idling badly.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Duluth, MN
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2013 Category: Service
Mark is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

RM
Raydean M.
Duluth, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Raydean said they are efficient, polite and friendly. They have a clean business, and location of this business is easy to find.
This review was collected via phone interview by Customer Research Inc.

RC
Rose C.
Duluth, MN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2013 Category: Service
Spoke with Todd. He said he took his vehicle to this business to get the wheels balanced. They found an additional problem. The wheel nuts were loose. They are straight shooters and go the extra mile. He was impressed with their service.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Duluth, MN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2013 Category: Service
Tom said they have always been fair with him and they are timely.
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
Duluth, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2013 Category: Service
Tony said the employees who work for this business are good people.
This review was collected via phone interview by Customer Research Inc.

LJ
LYLE J.
Duluth, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2013
good service
repairs have been done quickly and well

MD
Miles D.
Duluth, MN
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2013 Category: Service
Miles said he is happy with the service at this business, but they could have better prices.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Duluth, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013 Category: Service
Dave said this business is very thorough and tells him what he needs to know.
This review was collected via phone interview by Customer Research Inc.

ES
Everett S.
Cotton, MN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013 Category: Service
Everett said Garret and Ashley are the nicest people. They take good care of him every time he goes there.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Iron River, WI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2013
Trustworthy and Credibility
After having my Toyota Tacoma in the shop at East End Auto on two occasions, I can honestly say I trust what I am being told more than any shop previously....so much so I already referred one new customer, which I wouldn't do if unsure.

RH
ROD H.
Duluth, MN
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2013
Trustworthy
Handled replacing the front wheel bearings & oil change professionally and as estimated.

RK
Rosslyn K.
Duluth, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2013
I feel like my family is helping me with my car
I thank the day someone told me about East End Auto. I never have to worry that I will be over charged or cheated even knowing nothing about automobiles.
I have never had such peace of mind at any other repair shop as I do at East End Auto.

JH
John H.
Duluth, MN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2013 Category: Service
John said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

TL
Taylor L.
Duluth, MN
Saturn SL1
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2013 Category: Service
Taylor said the staff has been good to him and they perform good work. They are timely.
This review was collected via phone interview by Customer Research Inc.

KA
Kelsey A.
Minnesota
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2013 Category: Service
Kelsey said this business went above and beyond to help her.
This review was collected via phone interview by Customer Research Inc.

KW
Kate W.
Duluth, MN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2013
Prompt, Professional and Affordable
They were able to get me in last minute for an oil change and inspection before the weekend. Now I can pull the camper knowing everything is working properly. For several years they have provided excellent auto maintainance and repair work on my vehicles.