Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

749 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 7 days ago

Reviews


SM
Scott M.
Duluth, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Scott said, he is happy with this business..
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Duluth, MN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Bryan said the staff seemed to take too long to complete the service.
This review was collected via phone interview by Customer Research Inc.

LL
Louise L.
Duluth, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Quality work and clear talk
East End Auto is the only place I would take my F350 diesel for service and its DOT inspection. The front desk guys, Dale and Brian, know my truck and its history. They know how to explain what the mechanics find and review options.

PL
Patrick L.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Patrick said the business took care of him at the last minute and changed his tire.
This review was collected via phone interview by Customer Research Inc.

JS
Janet S.
Duluth, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Excellent
Excellent service

VA
Virginia A.
Duluth, MN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Virginia said Bryan was personable, respectful, and informative. He followed up with her and provided good service in a timely fashion. Her vehicle is running very well.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Minnesota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Steve said the business has courteous, honest, friendly people, and the staff does good work.
This review was collected via phone interview by Customer Research Inc.

KQ
Kirby Q.
Cottage Grove, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Kirby said the mechanic did a fantastic job, and it was done in a timely manner. He had to spend $700.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Minnesota
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
George said the staff fixed and thoroughly explained the issue. They also pointed out additional potential problem areas.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Duluth, MN
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
David said they are very responsive and honest.
This review was collected via phone interview by Customer Research Inc.

DD
Dick D.
Duluth, MN
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Dick said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Duluth, MN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018
honest and reliable
Thumbs up to East End for always being the place you can count on for great service with affordable prices!

ES
Erik S.
Duluth, MN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Eric said the business performed the service he asked for and nothing he didn't ask for.
This review was collected via phone interview by Customer Research Inc.

RN
Russ N.
Minnesota
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Spoke with Peggy. She said they've had very good service.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Duluth, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Mary said the business did a good job and she really appreciates how good the customer service was.
This review was collected via phone interview by Customer Research Inc.

WJ
Wanda J.
Duluth, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Wanda said it took the business 5 minutes to test the battery, and they charged her $40. $205 was a lot of money for a new battery. She will not recommend this business, because the price is too high. The people were very courteous, and the service was quick.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Duluth, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018
People you can trust
Been using them for years. They shoot you straight, give good prices, have kind and knowledgeable staff. I feel like I've got an Ace up my sleeve with them. I even had then check out a vehicle before I bought it. Great place!

MR
Mike R.
Duluth, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/05/2018 Category: Service
Mike said he is not happy with this business, and will be going somewhere else from now on. They are too expensive and have not fixed the problem. Their prices are unfair and too high.
This review was collected via phone interview by Customer Research Inc.

JL
Jenni L.
Minot, ND
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Jenni said the employee who worked on her vehicle was great.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Minnesota
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Mike said the business does good work.
This review was collected via phone interview by Customer Research Inc.