Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

114 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JS
Jonathan S.
Tyler, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Jonathan said they gave him good service, they were informative and they got his vehicle fixed as quickly as possible.
This review was collected via phone interview by Customer Research Inc.

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Patricia O.
Tyler, TX
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Patricia she liked the quality of service and the staff was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

GB
Gina B.
Flint, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Gina said the business is easy to deal with.
This review was collected via phone interview by Customer Research Inc.

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ED S.
Lindale, TX
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Honest, professional mechanics.
My second use of services here was as satisfying as the first. You get professional, precise diagnosis, friendly advice and competent mechanics who will do the work required in a timely manner. I have a "go to" now.

GR
Glenesthar R.
Texas
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Glenesthar said the business was able to get her in and out, and that the staff was very friendly, and didn't try to take advantage of her just because she was a woman.
This review was collected via phone interview by Customer Research Inc.

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Misty C.
Tyler, TX
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Misty said they did an amazing job and were very responsive.
This review was collected via phone interview by Customer Research Inc.

KP
KEVIN P.
Terrell, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great Service
I wil return and recommend them to you.

TH
TIM H.
Tyler, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Great customer service! Excellent work!
I had my truck in for major air-conditioning service. They did an excellent job and was really quick to get me in and out in a couple of days! I would recommend them to anyone that needs automotive work done. Very professional customer service!

SL
SEAN L.
Tyler, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Great service
I’ve been using East Texas Automotive for almost 2 years now to keep the service on my company car .they were the only other choice other than the local dealership that our lease company recommended...... and I don’t use the local Ford dealership for service. Brandon,Tommy and the crew have done a great job of keeping my company car serviced and on the road. They have also worked on my personal vehicles as well. While there prices aren’t the cheapest in town they are very competitive..... but the service is great...and ya get what ya pay for. They have always been able to work me in if I have time to wait.... but I recommend calling to make an appointment as they always seem to have their service bays full. Definitely service you can trust! And my first choice in automotive service!

HJ
Hudgens J.
Tyler, TX
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Hudgens said the business was very good and quick. The customer service was very friendly.
This review was collected via phone interview by Customer Research Inc.

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Vanessa M.
Tyler, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Vanessa said this business is always quick and helpful
This review was collected via phone interview by Customer Research Inc.

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Andy R.
Tyler, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Andy said that the place was good.
This review was collected via phone interview by Customer Research Inc.

GE
Greg E.
Ben Wheeler, TX
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Greg said they have good service
This review was collected via phone interview by Customer Research Inc.

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Winston R.
Texas
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Winston said his vehicle was done fast and runs perfectly.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Tyler, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Don said this business is very cordial and always willing to help him.
This review was collected via phone interview by Customer Research Inc.

KP
KEVIN P.
Terrell, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Great Service
Honest and ethical. Highly recommended.

DC
Debra C.
Tyler, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Debra said the business is awesome, they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

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Wallace C.
Lindale, TX
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Wallace said he really likes them. They are up front. They were honest about what was going on. Also they didn't get the repairs done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Tyriek F.
Tyler, TX
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tyriek said the service was smooth and efficient.
This review was collected via phone interview by Customer Research Inc.

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Fransisco V.
Tyler, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Fransisco said that he has already recommended this business for service.
This review was collected via phone interview by Customer Research Inc.