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Eastside Automotive & Tire

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(785 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

When your trade is your passion, you’re never satisfied with anything less than the best. At Eastside Automotive & Tire, it’s that passion that drives excellence in everything we do. From the way we greet our customers, to the transparency we offer throughout the entire repair process, we’re fueled by making a difference in the lives of When your trade is your passion, you’re never satisfied with anything less than the best. At Eastside Automotive & Tire, it’s that passion that drives excellence in everything we do. From the way we greet our customers, to the transparency we offer throughout the entire repair process, we’re fueled by making a difference in the lives of every person who walks through our door. That’s why we offer a one-stop auto shop for preventative maintenance and general auto repair, so our customers can get all the work they need under one roof. From brake work to engine replacements, our world-class technicians are at the ready to get you back on the road. Best of all, we offer parts and labor warranties so you can drive away with peace of mind. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(425) 827-8686

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
12676 NE 85th St Kirkland, WA 98033-8045
Eastside Automotive & Tire's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(785 Reviews)

CB
Cory B.
Kirkland, WA
Chevrolet Silverado
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/10/2015
verified customer Verified Customer
Category: Service
Cory said he went to the business to get a ball joint replacement and when his service was completed, another problem came up. He had to return his vehicle to the business over this. After the second time going to the business, the same thing happened and he returned his vehicle again. They took longer than expected for a simple service at that time. It took them 11 hours when he was quoted for six hours and all of the services could have been avoided if they would have done the job right the first time. The alignment service should be a more competitive price.
Recommended
Team Eastside A. from Eastside Automotive & Tire responded on 09/14/2015 09:07 AM

Cory,
When you were quoted the time for the job, i explained it may take a bit longer due to the nature of the repair.  We are sorry it took a bit longer.  As for fixing it correctly, maybe you should mention the reason you had a second issue was due to your wheel bearings failing.  We also repaired that at no additional cost.  We spent a lot of time on your truck that i did not charge you for.  Its unfortunate you didnt see that.

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