Reviews
Verified Customer
Mill Creek, WA
Subaru Legacy
Verified Customer
Efficient and cost edfective
Eric was pleasant, helpful, checking was fast and work was completed I. A timely manner
Recommended
Verified Customer
Redmond, WA
Subaru Crosstrek
Verified Customer
Quick and easy pricing
Set up an appointment with Will a couple weeks in advance. Came in with an internet quote and was out with the car in a couple hours.
Recommended
Verified Customer
Kirkland, WA
Subaru Impreza
Verified Customer
Great service
Very good service and responsive staff.
Recommended
RB
ROXANNE B.
Bothell, WA
Subaru OUTBACK 2.5I
Verified Customer
Why I remain loyal to Eastside Subaru
In short....Toby Gabriel is why I go to Eastside. He is professional, customer service driven and always has time for me. I've become a Subaru fan (I've had 3) and knowing that I can count on Toby for guidance and advice is crucial to me.
Recommended
Verified Customer
Monroe, WA
Subaru Outback
Verified Customer
Excellent service. No haggling on purchase price. Used Costco auto program.
Excellent service and no haggling on the price.
Recommended
EC
ELIZABETH C.
Seattle, WA
Subaru Impreza Sedan
Verified Customer
Communication & follow up
Explained the work to be done and completed it as planned even though I brought it in without an appointment.
Recommended
AH
ANDREW H.
Redmond, WA
Subaru XV Crosstrek
Verified Customer
inspected and corrected metallic scraping sound on rear side of front left wheel/brake.
I am a long term customer of Eastside Subaru and have always received excellent, professional service. I came in without an appointment, and the car was inspected and repaired within 1/2 hour while I waited with no service charge. I guess loyalty is a 2 way street, and you have mine.
Recommended
AM
AILEEN M.
Bothell, WA
Subaru Legacy
Verified Customer
took my subaru in to have my air bags relaced, they did a great job.
I was 45 mins. late for my appt.but they were gracious and accomitating about it.
Recommended
JS
JEANINE S.
Redmond, WA
Subaru Crosstrek
Verified Customer
Everyone is so friendly and not pushy
Someone is always right there to get me checked in. The service is perfect. I will continue to come back as long as I have my crosstrek. I have sent many people here and will continue to. The waiting room his huge. Clean and plenty of drinks and snacks.
Recommended
Verified Customer
Duvall, WA
Subaru Outback
Verified Customer
Extremely Responsive
Customer service at Eastside Subaru is extremely responsive, friendly, and helpful. I was able to quickly make an appointment and receive and deliver quality service.
Recommended
BU
BRIANA U.
Mill Creek, WA
Subaru Impreza Sedan
Verified Customer
Wish I could afford you
Great communication and willingness to text updates. Pricier services when compared to independent shops.
Recommended
Verified Customer
Seattle, WA
Subaru Crosstrek
Verified Customer
Awesome Experience!
Chuck and team were absolutely amazing. He streamlined and simplified the whole process and did it with a smile. I’ll definitely be back for the next car!
Recommended
GB
GRETCHEN B.
Everett, WA
Subaru Crosstrek
Verified Customer
Great Car Buying Experience
This is the second car I have purchased from Eastside Subaru and the second time having Nick Eakle as my salesperson. I purposely came to Nick when I knew I wanted to purchase a 2019 Crosstrek. I like Nick, he made me feel comfortable during the whole car buying experience. It was easy and I was not at the dealership all day.
Recommended
Verified Customer
Seattle, WA
Subaru Outback (Natl)
Verified Customer
Service
I have been using Eastside Subaru for several years. My questions get answered and they have often gone above and beyond with extras like car washes, charging up my battery, and discussing options when considering work to be done. I have done a lot of waiting, but the waiting area is comfortable and hot beverages are available.
Recommended
PT
PATRICK T.
Kirkland, WA
Subaru Forester
Verified Customer
Great Staff
Competent, professional, efficient and friendly staff.
Recommended
Verified Customer
Seattle, WA
Subaru Outback
Verified Customer
Straightforward and easy
Will and the team at Eastside made it easy with purchasing my new Subaru by giving me all the information needed regarding the vehicle, upfront pricing, and no pressure service. Ultimately...happy with my experience.
Recommended
SB
SHANNON B.
Kirkland, WA
Subaru Crosstrek
Verified Customer
Fast and efficient
Have been getting my cars serviced here since my first Subaru in 2003. They are fast and efficient. They always do a superior job.
There are a lot of options for Subaru dealers in the area but I go to Eastside Subaru not only to purchase my 2017 crosstrex but to service it also.
There are a lot of options for Subaru dealers in the area but I go to Eastside Subaru not only to purchase my 2017 crosstrex but to service it also.
Recommended
Renee D. from Eastside Subaru responded on 08/21/2019
Hi Shannon! Thank you for your 5 star review. We are very committed to making sure our customers come first and providing excellent service! We are glad you are part of our Subaru family.
Verified Customer
Seattle, WA
Subaru Outback
Verified Customer
Service agent doing great
Tony kept me informed throughout an issue my car was facing and they were working on. I was able to get in and out in an hour. I left with the problem fixed and a positive experience.
Recommended
Renee D. from Eastside Subaru responded on 08/21/2019
We are so happy you were given such a great experience. Eastside Subaru is committed to making sure our customers come first. Thank you for choosing Eastside Subaru and have a great day!
Verified Customer
Redmond, WA
Subaru Forester (Natl)
Verified Customer
The service team
I thought I needed new brakes and an oil change, so, I scheduled an appointment with a rental which was a few weeks out. After the point check I was told they were not in need of repair and may not be for some time. They now squeak and the car shudders when I break. I have had to make another appointment to have it corrected. Although i am very glad that I was saved an expense o know have to set aside another day and need to get the front brakes fixed because they make me " uncomfortable ".
Recommended
RR
RANDALL R.
Monroe, WA
Subaru Forester
Verified Customer
Eastside Subaru Service
The team at Eastside Subaru has been more than helpful servicing our Forrester for the past 2.5 years. From the ease of scheduling an appointment to getting the car completed on time, we have been treated great! Jake, our service adviser, is fantastic! Everyone in the service area is friendly and attentive to the people that they are assisting.
Recommended
Renee D. from Eastside Subaru responded on 08/21/2019
Hi Randall! Thank you for the 5 star review. We are committed to making sure our customers come first. Have a great day and thank you for choosing Eastside Subaru!