Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72
4.7

( 2952 Reviews )

ReScore Reviews™ (211)

ReScore
Overall Rating 4.8720355/5Overall Rating 4.8720355/5Overall Rating 4.8720355/5Overall Rating 4.8720355/5rating 4.8720355
Original
Overall Rating 2.1469185/5Overall Rating 2.1469185/5rating 2.1469185rating 2.1469185rating 2.1469185
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Yukon, OK
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Excellent customer service
Nice and friendly service every time!
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/18/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


MM
Mary M.
Oklahoma City, OK
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
professional service but is also friendly and helpful.
very pleased.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/18/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


MS
Michael S.
Seminole, OK
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2019 Category: Service
Same service
Once again I brought my vehicle in for an oil change and their advertising says a complimentary wash. Car was just as dirty when I left as when I arrived. If it wasn’t for the first 3 years of oil changes free I wouldn’t return

ME
Matthew E.
Edmond, OK
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great!
Very good customer service!
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/14/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


Verified Customer
Oklahoma City, OK
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Excellent communication
John was my advisor. Kept me updated on my vehicle status and was able to get my warranty done within the time I requested.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/14/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


Verified Customer
Stillwater, OK
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great Service!
Great service.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/13/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


DG
Daisy G.
Oklahoma City, OK
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Awesome service
Quick and easy
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/12/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


MH
Mindy H.
Oklahoma City, OK
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Parker makes it a great place...he even called me after the service to make sure everything was ok
Parker is the best sales man I have ever had...he knows follow thru.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/11/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


CT
Curtis T.
Oklahoma City, OK
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Coolant Flush on 2013 Azera
John had me in and out timely since I only have one car so I had to wait. Pleasant people to work with
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/11/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


JR
Jillian R.
Oklahoma City, OK
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great service
They were very prompt in getting my car started on its service. However when i asked them to wash and vacuum it out they did not even lift the mats so there was still grass and dirt on my floor.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/11/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


LH
Lynell H.
Oklahoma City, OK
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Knew what I need!
Missed my 15,000 mile check up because I was on a trip. Then when I got back I was moving from Tulsa to OKC. Needed a new dealership to take care of me and Edmond Hyundai stepped up to the plate. I had to do little explaining, and they took over and knew what I needed for my car, to keep it running in tip top condition. As a widow I must depend on this!
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/08/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


DG
Danielle G.
Oklahoma City, OK
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
This is for Chis!
Since this review reflects on the job that Chris did, I am changing my answers. Kendal was the problem and the person who lied and was lazy time and time again. Chris did a great job. Every answer I give on this re-review pertains to Chris and Chris ALONE. It in no way changes the fact that Kendal needs to never have anything to do with my experiences at the dealership ever again. Chris greeted me immediately. He was friendly and personable and clearly enjoys and takes pride in his appearance, his job, and his relationship with his customers. I appreciate Chris and everyone like him in business. I would give Chris' direct line to any friend with a Hyundai or any other vehicle, for that matter.

Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2019 Category: Service
I hope it improves
As a customer, being lied to and ignored and then lied to again, then again, and them yet again is beyond discouraging and disappointing. When a customer asks for the General Manager’s name, that customer should never be lied to. I have been asked to give the service department another chance. I don’t really have a choice since they owe me three years of service per the purchase contract with my vehicle. I’ll leave a positive review if the next visit is what I’ve been promised (smooth and lie-free).
CHRISTOPHER L R. from Edmond Hyundai responded on 11/11/2019

Thank you for your feedback


WC
Walter C.
Wellston, OK
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Srevice on time.
Easy appointments and service on time.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/08/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


Verified Customer
Oklahoma City, OK
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great service
Everyone was friendly and great on time.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/06/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


AR
Angela R.
Oklahoma City, OK
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Lunch break
Scheduled my oil change during my lunch break. I was in and out quickly. I've also been able to get my tire fixed on my break. So far overall good experience.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/06/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


KW
Kristie W.
Edmond, OK
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/05/2019 Category: Service
Only come because the oil change is free.
Customer service is just okay. I only return because oil changes are free because I purchased my car from Edmond Hyundai.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/08/2019

We apologize that your recent visit to Edmond Hyundai was unsatisfactory. Please give me a call at your earliest convenience so I can help resolve the issues you had. I look forward to talking to you. 

Sincerely,

Wes Baker


RC
Rick C.
Newcastle, OK
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Rick
Everything went just like they said it would. Rick C
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/05/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


Verified Customer
Oklahoma City, OK
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Consistent Service
Haven't had a bad experience yet.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/04/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


JL
Jeff L.
Edmond, OK
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Quick and painless.
They make the process of getting your vehicle serviced quick and painless.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/04/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker


MY
Margaret Y.
Oklahoma City, OK
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
The oil change, etc. is always done in the time promised.
Chris is my service rep and he is always professional and sees that my car is ready when promised.
WESLEY B., Parts & Service Director from Edmond Hyundai responded on 11/04/2019

We appreciate your business and look forward to helping you in the future.

Sincerely,

Wes Baker