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Edwards Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,416 Reviews)
57
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
129
Total ReScores
4.9
ReScore Average
57
Net Promoter Score ®

Business Details

About

At Edwards Hyundai, we are always ready to assist you with servicing your Hyundai vehicle. At Edwards Hyundai, we are always ready to assist you with servicing your Hyundai vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(712) 366-9411

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1029 32 Nd Ave Council Bluffs, IA 51501
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,416 Reviews)

NF
gravatar
Nicole F.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
From the beginning, Mitchell was excellent. I had to have my car towed after hours by Hyundai roadside assistance, to the dealership. Mitchell called me first thing in the morning, to ascertain what happened and to help me. He was very polite, professional, and patient. He went over all my options thoroughly for me. He helped me understand and make the best decision based on the circumstances. He kept me informed throughout the day and of course hooked me up with a courtesy car wash.
Thanks Mitch for helping me have a the most pleasant experience possible as it pertains to sudden unexpected car repair expenses.
Recommended
ASHLEY B. from Edwards Hyundai responded on 11/04/2019 01:10 PM

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department. We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team

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