Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

(335 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 7 days ago

Reviews


DK
Deep K.
Overland Park, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Deep said the service was quick and reliable. His vehicle is working great.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Shawnee Mission, KS
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
So easy to work with
As usual, great service. Always within the estimate.

TN
Tyler N.
Overland Park, KS
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Tyler said the staff were honest and did good business.
This review was collected via phone interview by Customer Research Inc.

PS
Pack S.
Prairie Village, KS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Pack said they did everything that was needed to be done.
This review was collected via phone interview by Customer Research Inc.

GL
Greg L.
Shawnee Mission, KS
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
Great service.
I have used Ellenberger's Automotive for many years and I always get great service. I feel they check everything on my car and let me know what needs to be done.

KB
Keith B.
Leawood, KS
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2018
Consistent
Long time customer. Regular oil change service. Nothing else wrong. In an out in less than an hour.

BM
Brooke M.
Prairie Village, KS
Honda Odyssey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/21/2018 Category: Service
Brooke said her husband dealt with the business. The vehicle was towed to it because it would not start. The staff found a lot of other issues that weren't related to the problem and told him they were urgent problems. One of the problems they found was a light out, which he did not have them replace. When he got the vehicle home, he could not see any lights out. The prices were high in comparison to other facilities. He stated all of this together made him question their integrity.
This review was collected via phone interview by Customer Research Inc.

FY
Fred Y.
Shawnee Mission, KS
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Fred said the employees provided a good job. They took care of all his service needs. They provided a rental vehicle during his service repair.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Kansas City, KS
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/19/2018 Category: Service
Joe said the service was nice. The pricing was expensive.
This review was collected via phone interview by Customer Research Inc.

TD
Travistine D.
Overland Park, KS
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Travistine said the staff told her what was wrong with her vehicle and she couldn't afford to fix it, but they did a good job.
This review was collected via phone interview by Customer Research Inc.

JE
Judith E.
Leawood, KS
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Very professional
The staff was friendly and helpful...made me feel confident they knew what they were doing. No pressure or hard sell tactics.

LP
Larry P.
Overland Park, KS
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Larry said he was referred by his family, and he is very happy with the business.
This review was collected via phone interview by Customer Research Inc.

AR
Allan R.
Overland Park, KS
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Allan said the facility always gives him good service.
This review was collected via phone interview by Customer Research Inc.

BA
Brandon A.
Overland Park, KS
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Brandon said the employees do good work.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Mission, KS
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Scott said he's been knowing Paul for a very long time and he's always done great work. He also said his girlfriend just went back home and her check engine light came on. He knows what the problem is and he's already spoke to Paul about it.
This review was collected via phone interview by Customer Research Inc.

LE
Larry E.
Shawnee Mission, KS
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
They know what their doing
I went in with heater that had stopped working with no cause. I expected to have to replace the blower motor. After looking in to it they found it was a bad fuse box not that to fix.

MB
Matt B.
Lees Summit, MO
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018 Category: Service
Matt said the service was good. He was unsure if one of his service requests were competed.
This review was collected via phone interview by Customer Research Inc.

AG
Anna G.
Kansas City, MO
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Anna said the business did a good job, and everyone was nice and helpful.
This review was collected via phone interview by Customer Research Inc.

LS
Lee S.
Prairie Village, KS
Volvo 740
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/23/2018 Category: Service
Lee said the shuttle service is great. The business being approved with Triple A makes him happy. However, during this visit he had to return to have the initial problem fixed.
This review was collected via phone interview by Customer Research Inc.

BH
Bob H.
Overland Park, KS
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018
Reliable Service
Brought my car in and promptly diagnosed the problem. Took the time to explain what was need to repair, provided a competitive estimate, and completed the work in a timely manner.

Displaying Review 161 - 180 of 335 in total