Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58
4.6

( 104 Reviews )

94% Would Recommend
Latest Review over 1 year ago

Reviews


JP
josh p.
Manhattan, KS
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/26/2015
Do not go here
Very poor communication, they performed work that I did not authorize. The owner refused to work with me when I was asking basic questions about their rates and services. They also refused to give me a military discount as their web page stated that they had.

MC
Mary C.
BMW 328i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2013 Category: Service
Mary said they got her vehicle in quickly, but they still did not program her window. She would not recommend this business for foreign vehicles.
This review was collected via phone interview by Customer Research Inc.

MF
Megan F.
Kansas
Buick LeSabre
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/21/2013 Category: Service
Megan said she recently had her vehicle serviced because it randomly died. They fixed the wrong thing on her vehicle, which ended up being very expensive. She would not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

JS
Jacob S.
Ford Taurus
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/10/2013 Category: Service
Jacob said this business didn't address the issue he had with his tire. His vehicle basically runs the same way as it did before and chose not to elaborate. He mentioned he felt the service was a little expensive considering all they did was change 2 spark plugs and replace a few wires that he had already purchased. He would not recommend this business for service because of the bad experience that he had with them.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Missouri
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2013 Category: Service
Tom said their prices are higher than any other places he's gone to. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

AD
Ann D.
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/26/2013 Category: Service
Ann said she brought her vehicle to this business because she had a leak in her brakes. She said this business did not fix everything to her satisfaction because the brake pedal goes down way too far. She mentioned that this business should fix her vehicle correctly and it should be free of charge. She said she will not recommend this business for the reasons stated.
This review was collected via phone interview by Customer Research Inc.
Terry E. from Ekart Automotive responded on 02/20/2013
We contacted Ann and she brought the vehicle back in. We found that there was air in the lines and bled the system. We repaired at no charge per our warranty and customer satisfaction policty.

FD
Floyd D.
Manhattan, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Great job!
Took in my 84 Bronco II with carburetor issues. They did a great job making it run like a top! Then they followed up a few days later to ask how my truck was running.

BM
Brett M.
Kansas
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2013 Category: Service
Brett said this business was flexible with his schedule and they got the work done in a short time.
This review was collected via phone interview by Customer Research Inc.

JW
Joel W.
Manhattan, KS
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2013 Category: Service
Joel said they were very responsive and had a good rapport.
This review was collected via phone interview by Customer Research Inc.

DE
Dalton E.
Kansas
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2013 Category: Service
Dalton said the guys at this business seemed like they know what they were doing. He was fine with the work they did.
This review was collected via phone interview by Customer Research Inc.

BB
Brooks B.
Manhattan, KS
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2013 Category: Service
Brooks said they did a good job overall. When they scraped glue off the windshield, they may have scratched it. However, it is not a big deal.
This review was collected via phone interview by Customer Research Inc.

SP
Shae P.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2013 Category: Service
Shae said this business was upfront with him.
This review was collected via phone interview by Customer Research Inc.

PC
Pete C.
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2013 Category: Service
Spoke with Sue. She said they have been going to this facility for years and they are always happy with the service.
This review was collected via phone interview by Customer Research Inc.

AB
Amanda B.
Manhattan, KS
Dodge Stratus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2013 Category: Service
Amanda said they were bad about getting back to her about any changes or updates. It took them a very long time. They pushed back the ready date three times. Her vehicle was there for a month.
This review was collected via phone interview by Customer Research Inc.

BT
Bill T.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2013 Category: Service
Bill said that they have been using the company for quite awhile now. He is really happy with the service they deliver and how they pay attention to his vehicle's problems. His family and he have been loyal customers as the business has always been good to them.
This review was collected via phone interview by Customer Research Inc.

EB
Erika B.
Fort Riley, KS
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/24/2013 Category: Service
Erika said she was told there was an issue with her wheel bearing. After she picked up her vehicle she noticed that the same issue was occurring. She called the business about this matter and they told her to bring her vehicle in, but she took her vehicle elsewhere.
This review was collected via phone interview by Customer Research Inc.

AT
Alex T.
Soldier, KS
Suzuki Forenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Alex said the business has good service.
This review was collected via phone interview by Customer Research Inc.

IB
Ian B.
Manhattan, KS
Saturn Ion 2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2013 Category: Service
Ian said the service was done in a reasonable time and he had no issues.
This review was collected via phone interview by Customer Research Inc.

ZD
Zach D.
Manhattan, KS
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2013 Category: Service
Zach said they provided good, quick service.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Texas
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2013 Category: Service
David said they were great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 104 in total