Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

453 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


SA
Shirley A.
Utica, MI
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Service department
Friendly, knowledgeable and prompt auto maintenance. Tom is an excellent manager,
THOMAS J K. from Elder Hyundai responded on 09/18/2019

Thank you very much for your 5 star review!


GC
Grace C.
Jensen Beach, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Bad battery
They tested the battery and followed the warranty process and replaced my battery. Quick in and out. Good job
THOMAS J K. from Elder Hyundai responded on 09/17/2019

Thank you very much for your 5 star review!


Verified Customer
Shelby Twp, MI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Professional and Friendly
Quick and professional service.
THOMAS J K. from Elder Hyundai responded on 09/17/2019

Thank you very much for your 5 star review!


CL
Chuck L.
Lake Orion, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
OK
GREAT
THOMAS J K. from Elder Hyundai responded on 09/10/2019

Thank you very much for your 5 star review!


Verified Customer
Macomb, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Professional
Fast, knowable
THOMAS J K. from Elder Hyundai responded on 09/03/2019

Thank you very much for your 5 star review!


CK
Carl K.
Utica, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
service deptarment
great people and great service.
THOMAS J K. from Elder Hyundai responded on 08/29/2019

Thank you very much for your comments and 5 star review!


Verified Customer
Saint Clair, MI
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
excellent service and love my vehicle
pleasant and knowledgeable employees, efficient mechanics, clean building
THOMAS J K. from Elder Hyundai responded on 08/28/2019

Thank you very much for your 5 star review!

THOMAS J K. from Elder Hyundai responded on 08/28/2019

Thank you very much for your 5 star review!


Verified Customer
Detroit, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2019 Category: Service
Service
Good service
THOMAS J K. from Elder Hyundai responded on 08/28/2019

Thank you for taking the time to talk to me today!


CW
Cheng W.
Macomb, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
82500 miles check up and maintenance
Informative about engine oil use, full synthetic or blended oil, which is better for this vehicle
THOMAS J K. from Elder Hyundai responded on 08/27/2019

Thank you very much for your 5 star review! 5W20 blended oil is better for your vehicle. Let me know if you have any questions.
Thank you again.
Tom Koslowski.


JB
James B.
Clinton Township, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019 Category: Service
LOVE THE SERVICE DEPARTMENT !!!
They keep the service department appointments once they are made. Nice lounge with coffee, pop, water, and snacks free. Big screen TV and magazines to read. I have been coming here since I leased my first Hyundai SUV in 2016. The vehicles that HYUNDAI manufactures are excellent and that is why I bought my KONA after my Tuscon leased expired.
THOMAS J K. from Elder Hyundai responded on 08/26/2019

Thank you very much for your 5 star review!


RH
Rosemary H.
Eastpointe, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019 Category: Service
Great service
Only thing I would change is when I am in the area I would like to get my oil changed and when I have called it is never available!
THOMAS J K. from Elder Hyundai responded on 08/26/2019

Thank you very much for your 5 star review!


Verified Customer
Kenockee Township, MI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Excellent Service
Excellent
THOMAS J K. from Elder Hyundai responded on 08/22/2019

Thank you very much for your 5 star review!


GK
Gregory K.
Saint Clair Shores, MI
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Elder Hyundai - The Pinnacle of Service
Elder Hyundai's Service Management and Technicians are First-Rate and have been taking car of my Hyundai's for years !
I highly recommend them for All your service needs !
THOMAS J K. from Elder Hyundai responded on 08/21/2019

Thank you very much for your 5 star review!


TW
Tina W.
Warren, MI
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Great
Always wonderful
THOMAS J K. from Elder Hyundai responded on 08/13/2019

Thank you very much for your 5 star review!


Verified Customer
Clinton Township, MI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Satisfied customer
They make every effort to complete all requested service items, inform the customer of outstanding recalls and recommended maintenance items; performing all services in a professional and timely
manner.
THOMAS J K. from Elder Hyundai responded on 08/12/2019

Thank you very much for your 5 star review!


RM
Rex M.
Rochester, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Oil change
Service guys are great
THOMAS J K. from Elder Hyundai responded on 08/12/2019

Thank you very much for your 5 star review!


SO
Sandra O.
Port Huron, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Customer service is great!
My oil change experience was great. Friendly, caring, thorough customer service.
THOMAS J K. from Elder Hyundai responded on 08/09/2019

Thank you very much for your 5 star review!


KW
Kevin W.
Macomb, MI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Oil Change
Clean facilities, friendly knowledgeable staff, efficient effective technicians
THOMAS J K. from Elder Hyundai responded on 08/05/2019

Thank you very much for your 5 star review!


SP
Sherman P.
Detroit, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Elder takes good care of my vehicle
My recent visit with Elder Hyundai for vehicle maintenance went very well. They have a nice, brightly lit waiting room with comfortable seating, television, and coffee and/or tea. The service liaisons come in and out with updates for customers so that there are no surprises. They offer a great experience and they exhibit pride in what they are doing.
THOMAS J K. from Elder Hyundai responded on 08/05/2019

Thank you very much for your comments and 5 star review!


DC
Delphine C.
Sterling Heights, MI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Quick Service
I received quick personalized service. Service staff is friendly and efficient.
THOMAS J K. from Elder Hyundai responded on 08/01/2019

Thank you very much for your 5 star review!