Reviews
TB
Tiffany B.
Detroit, MI
2019 Hyundai Kona
Verified Customer
Very nice service.
My experience has been great. The staff has been friendly, knowledgeable about things, and explains what is going on with vehicle. I recommend this dealership for buying and service. My only complaint is since started going there, I have not received any coupons for service. Overall an exceptional team and good friendly service.
Recommended
THOMAS J K. from Elder Hyundai responded on 03/11/2019
Thank you for your review and I will make sure that you get on the mailing list.
Verified Customer
Clinton Township, MI
2016 Hyundai Tucson
Verified Customer
Great customer service
Took my vehicle in for servicing and received the same warm and welcoming reception i have become to expect since day one of one of my purchase over two years ago. From the service manager Tom to the young man (sorry i forgot your name) that drove me to and from the dealership, the repair and updates and the fact that my repair was covered by the warranty, all culminate to the best customer service experience. I truly recommend Elder Hyundai.
Recommended
THOMAS J K. from Elder Hyundai responded on 02/04/2019
Thank you very much for your 5 star review!
TM
Tom M.
Clinton Township, MI
2013 Hyundai Tucson
Verified Customer
Always get 5 star service
Thought my windshield washer pump had died a day before the polar vortex of 2019. Tom and Scott at the service desk thought
the pump was probably frozen and not damaged. They were right as usual. Thawed out my system, refilled it with premium vortex proof washer fluid and had me safely on my way. Excellent trustworthy service every time!
the pump was probably frozen and not damaged. They were right as usual. Thawed out my system, refilled it with premium vortex proof washer fluid and had me safely on my way. Excellent trustworthy service every time!
Recommended
THOMAS J K. from Elder Hyundai responded on 02/01/2019
Thank you very much for your 5 star review!
JP
Jay P.
Clinton Township, MI
2017 Hyundai Tucson
Verified Customer
Great
Great
Recommended
THOMAS J K. from Elder Hyundai responded on 01/02/2019
Thank you very much for your 5 star review!
GW
Gwendolyn W.
Detroit, MI
2017 Hyundai Santa Fe
Verified Customer
Great
Always receive excellent treatment and they take care of business. All details are explained before work is done. Appreciate their kindness.
Recommended
THOMAS J K. from Elder Hyundai responded on 12/21/2018
Thank you very much for your 5 star review!
RV
Robert V.
Sandusky, MI
2017 Hyundai Santa Fe
Verified Customer
Robert Vanderlip-- Our day at Elder Hyundai
We had to drive for just over 1 hour to get to the service center from where we live. Needed a filter & oil change. At first they said they were full but one just moved so that there free bay. Service manager Tom Koslowski took our Santa Fe right in and in about 1 hour we on the road headed home. We do wish that Hyundai would put a dealer in Port Huron Mi. it would be about 45 Min. drive and not 1 hour. Thats one way. Where we bought the car the dealer was 10 min. from our house. There was about 9 dealers with in a 50miles of our house. I know that is Texas for you but you need a few more dealers in Michigan. So thank you for the great service.
Recommended
THOMAS J K. from Elder Hyundai responded on 12/20/2018
Thank you very much for your 5 star review!
VS
Valerie S.
Fraser, MI
2015 Hyundai Elantra
Verified Customer
Simply the Best
I have been taking my 2015 Hyundai Elantra to this dealership for service since not too long after they opened. I have always been treated with the utmost respect by very caring and cordial service associates. They have taken care of issues my previous service department failed to inform me of. They let me know what's coming up in the future and let me know what it's going to cost me ahead of time so I can prepare, and the price is never jacked up later. The service manager, Tom, knows me by name and knows my car. I'm moving to Indiana soon, and may have to schedule my service visits around my family visits because I am spoiled - I dont think I want anyone else to service my car!
Recommended
THOMAS J K. from Elder Hyundai responded on 12/04/2018
Thank you very much for your comments and 5 star review!
Verified Customer
Shelby Charter Township, MI
2018 Hyundai Kona
Verified Customer
Wonderful
The staff is so friendly and the service is excellent!
Recommended
THOMAS J K. from Elder Hyundai responded on 11/26/2018
Thank you very much for your 5 star review!
TM
Tom M.
Clinton Township, MI
2013 Hyundai Tucson
Verified Customer
First time customer
Brought my "new" used car in for an inspection. The service dept. was ready for me when I arrived, and promptly completed a
detailed inspection. They noted a couple of routine service issues and gave me an overall "two thumbs up" review. After my purchase they completed the service quickly and at a great price. I've found a home for my "new" Hyundai, the entire service dept.
at Elder Hyundai is 5 star good!
detailed inspection. They noted a couple of routine service issues and gave me an overall "two thumbs up" review. After my purchase they completed the service quickly and at a great price. I've found a home for my "new" Hyundai, the entire service dept.
at Elder Hyundai is 5 star good!
Recommended
THOMAS J K. from Elder Hyundai responded on 11/21/2018
Thank you very much for your 5 star review!
GB
Ginny B.
Roseville, MI
2015 Hyundai Elantra
Verified Customer
Service
The service was great
Recommended
THOMAS J K. from Elder Hyundai responded on 11/14/2018
Thank you very much for your 5 star review!
ET
Erica T.
Saint Clr Shores, MI
2017 Hyundai Santa Fe S
Verified Customer
Wonderful Service
The customer service at Elder has surpassed my expectations. Tom and the rest of the team has been wonderful every single time I’ve been to the dealership. They’ve truly created a friendly and clean environment that would make anyone comfortable.
Recommended
THOMAS J K. from Elder Hyundai responded on 11/08/2018
Thank you very much for your 5 star review!
THOMAS J K. from Elder Hyundai responded on 11/08/2018
Thank you very much for your feedback and 5 star review!
TT
Tim T.
Commerce Charter Township, MI
2012 Hyundai Sonata
Verified Customer
Excellent Dealership
Above and beyond attitude...fixed things on a recent service visit I never even mentioned...no charges for it. WOW
Recommended
THOMAS J K. from Elder Hyundai responded on 10/10/2018
Thank you very much for your 5 star review!
GK
Gregory K.
Saint Clair Shores, MI
2015 Hyundai Veloster
Verified Customer
Simply the BEST !!
The crew at Elder Hyundai, from the service managers to the excellent mechanic (s), are the exemplar of professionalism !
They've done a great service, time after time, maintaining my Veloster Turbo. Hats off to Craig, Scotty, Tom and crew !
Greg
They've done a great service, time after time, maintaining my Veloster Turbo. Hats off to Craig, Scotty, Tom and crew !
Greg
Recommended
THOMAS J K. from Elder Hyundai responded on 09/17/2018
Thank you very much for your 5 star review from all of us!
OB
Octavia B.
Detroit, MI
My very 1st oil change
Even though I purchased my Hyundai Sante Fe Sport from Randy Wise - Flint. What a horrible experience don't go there. Enough about Randy Wise.
It has been more than made up for after visiting Elder Hyundia-Macomb. Greeted and taken care of by Tom K, he went over and above my highest expectations. Customer Service off the charts. Plan to return for whatever service needed in the future.
It has been more than made up for after visiting Elder Hyundia-Macomb. Greeted and taken care of by Tom K, he went over and above my highest expectations. Customer Service off the charts. Plan to return for whatever service needed in the future.
Recommended
THOMAS J K. from Elder Hyundai responded on 09/03/2018
Thank you very much for your 5 star review!
RH
Ronald H.
Detroit, MI
2015 Hyundai Genesis
Verified Customer
Genisis owner
Very good service each and every time.. recommend it to everyone..
Recommended
THOMAS J K. from Elder Hyundai responded on 07/05/2018
Thank you very much for your 5 star review!
AN
Alexander N.
Waterford, MI
2017 Hyundai Tucson
Verified Customer
HYUNDAI TUCSON 2017
excellent across the board service and sales
a.n.n.
a.n.n.
Recommended
THOMAS J K. from Elder Hyundai responded on 06/27/2018
Thank you very much for your 5 star review!
CB
Crystal B.
Roseville, MI
2013 Hyundai Sonata
Verified Customer
Excellent customer service
:)
Recommended
THOMAS J K. from Elder Hyundai responded on 06/14/2018
Thank you very much for your 5 star review!
Verified Customer
Saint Clair, MI
2016 Hyundai Genesis
Verified Customer
excellent service and love my vehicle
Very efficient and very friendly
Honest and take pride in their service
Honest and take pride in their service
Recommended
THOMAS J K. from Elder Hyundai responded on 06/13/2018
Thank you very much for your 5 star review!
AG
Anthony G.
Charter Township Of Clinton, MI
2017 Hyundai Tucson
Verified Customer
Service Team is great!
Service team is great! From the Manager to the technicians to the Shuttle service drivers.
Recommended
THOMAS J K. from Elder Hyundai responded on 06/13/2018
Thank you very much for your 5 star review!
MC
Meg C.
Mount Clemens, MI
2006 Hyundai Tucson
Verified Customer
Great service
They where very courteous, and offered to shuttle me home and pick me back up when my car was ready. It was great because I was sick at the time and I did t want to wait at the dealership. They do have a very cozy waiting room. They where fast, and able to squeeze me in. They let me know of any other issues my car had as well. I will definitely be taking my car back here, to get a few leaks fixed.
Recommended
THOMAS J K. from Elder Hyundai responded on 06/08/2018
Thank you very much for your 5 star review!