Eliot's Complete Auto Repair

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

241 Reviews

97% Would Recommend
Latest Review 9 months ago

Reviews


JS
John S.
Skokie, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/20/2017
Very bad customer service
Very very poor customer service and I never have or had available appointments whenever i call them . Since Open only weekdays and first come first serve so Waste of time and Money.I highly recommend not to go here and mentally upset with their service,very awful even in theses modern days they treat people like this.BAD EXPERIENCE.

DP
DANIEL P.
Chicago, IL
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017
Excellent, honest service
I have been going to Eliot's for a few years now for everything from oil changes and up. I find him to be honest and fairly priced. His establishment is clean and his staff seem to be friendly.

DD
DANNY D.
Chicago, IL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017
Great and Quick Service
I heard about Eliot's Complete Auto Repair from a friend, when I needed to fix a motor mount on my Honda. After taking it to a few places before, I stopped into Eliot's. Service was great and he was quick to tell me exactly what I needed fixed and what I did not. At a reasonable price he was able to replace the motor mount and get the car back to me in one day. Cheaper and Quicker then the three other places I went to.
Eliot S. from Eliot's Complete Auto Repair responded on 03/31/2017

Thank you for bringing your car to my repair shop.  If there is anything else I can do for you, please call me.


AJ
Amanda J.
Chicago, IL
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017 Category: Service
Amanda said her oil change took 20 minutes.
This review was collected via phone interview by Customer Research Inc.

RR
Roberto R.
Chicago, IL
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Roberto said this business is honest and everything was good. He appreciates them.
This review was collected via phone interview by Customer Research Inc.

DB
Diana B.
Chicago, IL
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Diana said the business is good and they did everything she asked them to do. She expressed they finished the service in a timely manner, they were friendly and professional.
This review was collected via phone interview by Customer Research Inc.

LA
Lori A.
Chicago, IL
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Lori said the business fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

IP
Irene P.
Chicago, IL
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017 Category: Service
Irene said they provided really good service. She just wanted an explanation as to why, she needed the electrical outlet for the lighter fixed a second time.
This review was collected via phone interview by Customer Research Inc.

LT
Lia T.
Chicago, IL
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
Lia said she went to this business for an oil change and they did the oil change properly. They didn't charge her too much. There was nothing bad about the service.
This review was collected via phone interview by Customer Research Inc.

YZ
Yingzheng Z.
Chicago, IL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Yingzheng said the business provides good work at a fair price. They are honest and transparent, but they are very busy. The person working with him was not very patient. He tried three times to ask him questions but he was brushed off.
This review was collected via phone interview by Customer Research Inc.

TB
Tammy B.
Chicago, IL
Hyundai Elantra GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
Tammy said this business stayed open late to help her with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SR
Sheela R.
Chicago, IL
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017 Category: Service
Sheela said Eliot was nice, friendly and very helpful.
This review was collected via phone interview by Customer Research Inc.

PC
PETER C.
Chicago, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017
Fast quality service.
I continue to trust Eliot with keeping my car in tip-top shape.

JD
Jacob D.
Chicago, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Jacob said they were good and there was nothing wrong with the work.
This review was collected via phone interview by Customer Research Inc.

NM
Nathan M.
Chicago, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Nathan said he has been going to this business for awhile, they have the best mechanic he has ever seen and he is a nice guy.
This review was collected via phone interview by Customer Research Inc.

PL
Paloma L.
Chicago, IL
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Paloma said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Chicago, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Matt said this business provided great service and their employees were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Chicago, IL
Volkswagen Cabrio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Bill said everything went as planned. They took care of him and the charges were less than he expected.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
Chicago, IL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Daniel said there was a little mix up. He was rushed by the representative handling the repair and he was not listened to. The repair was done well, but the service was not all that great. He is unsure if he would recommend this business because he is new to the area and will give them another opportunity before recommending them.
This review was collected via phone interview by Customer Research Inc.
Eliot S. from Eliot's Complete Auto Repair responded on 01/27/2017

Thank you for coming here for our oil change.  We did the oil change, so I am not sure what was 'mixed up?'  I hope, however, that you will give us another oportunity to impress you with my service.


SA
Scott A.
Chicago, IL
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Scott said the business was really nice and honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 241 in total