Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96
5.0

( 342 Reviews )

99% Would Recommend
97% Business Response
Latest Review 1 day ago

Reviews


FG
Frank G.
Roselle, IL
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019
Another great experience
Battery died unexpectedly on my car and had a full day. Russ got me in and had my car ready by day end. Always a great experience
Manny from EGM Automotive responded on 12/07/2019

Thank you Frank! I'm glad to hear Russ took care of your battery issue. Thank you again for your business! 

Manny

JH
Jon H.
Elk Grove Village, IL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019
Personal and professional
Have always been very helpful and have the customers satisfaction as a top priority.
Manny from EGM Automotive responded on 12/06/2019

Thank you Jon! 

Manny

SR
Sandy R.
Streamwood, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
Great job!!!!
Always great service. I wouldn’t bring my Jeep anywhere else!!! Totally trustworthy!
Manny from EGM Automotive responded on 12/05/2019

Thank you Sandy!!

Manny

MB
Mary B.
Schaumburg, IL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Visit
EGM has always been accurate and honest. I would recommend them to everyone. Thanks. Mary B
Manny from EGM Automotive responded on 12/05/2019

Thank you Mary! 

Manny

WS
Walter S.
Elk Grove Village, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019
Good service short notice!
Thank you for getting me in on a short notice. And providing good service at a fair price
Manny from EGM Automotive responded on 11/30/2019

Your welcome Walter and thank you again for your business! 

Manny

TG
Tim G.
Elk Grove Village, IL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019
Tire replacement
EGM Automotive was able to replace my defective tire in a timely mannet.
Manny from EGM Automotive responded on 11/26/2019

Thank you Tim! 

Manny

Verified Customer
South Elgin, IL
Chevrolet Express Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019
Customer service
Friendly atmosphere always honest and professional. Personable without crossing lines. Prompt fast service
Manny from EGM Automotive responded on 11/25/2019

Thank you! 

Manny

NK
Nikki K.
Elk Grove Village, IL
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019
Mrs Nikki Kushnir
Always professional, reliable and courteous service
Manny from EGM Automotive responded on 11/20/2019

Thank you Nikki!

Manny

WG
William G.
Elk Grove Village, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
Tire repairs, and oil change
Great service!
Manny from EGM Automotive responded on 11/19/2019

Thank you William! 

Manny

PH
Pete H.
Elk Grove Village, IL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019
Another Great Job!
I made an appointment online with Russ and he called to remind me which is great to confirm the request was received. During the oil change, they found a nail in one of my tires and fixed that as well. Nice job (again) all around.
Manny from EGM Automotive responded on 11/18/2019

Thank you Pete! I'm glad to hear Russ took care of your car and found that nail in your tire. Thank you again for your business, 

Manny

MC
Mary Ann C.
Elk Grove Village, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
Excellent Service
Russ, the Service Manager has been taking care of our family cars for years (in 2 different locations). His ability to promptly diagnose & solve a car problem is the reason we use EGM Automotive. I will add that all of the people who work there have been exceptionally friendly & professional.
Manny from EGM Automotive responded on 11/18/2019

Thank you Mary Ann!  I will pass this along to Russ!  Thank you again for your business! 

Manny

WT
Wendy T.
Elk Grove Village, IL
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
EGM AUTOMOTIVE is #1 in the neighborhood
As a single, professional woman, I’m skeptical of shopping around for deals when it comes to essentials like healthcare, home & auto maintenance. Thats why my autocare has been entrusted to EGM aka Manny’s Marathon for the past 9 yrs. They are consistently trustworthy, diagnostically accurate, competitively priced & friendly. Quality techs mean its “ one & done.” Leaving one less thing for me to worry about. Ladies- try EGM Automotive for your auto-care. You will not be disappointed.
Manny from EGM Automotive responded on 11/16/2019

Thank you Wendy for that awesome review! You have been coming to us as long as I have owned Elk Grove Marathon/EGM Automotive. Thank you for trusting us with your family vehicles all these years. Thank you again for your business and review. 

Manny

JN
John N.
Elk Grove Village, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
John said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.
Manny from EGM Automotive responded on 11/18/2019

Thank you John! 

Manny

LH
Lynn H.
Itasca, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
GREAT CUSTOMER SERVICE
BROUGHT MY VAN IN TO CHECK FOR LEAK IN TIRE. THEY COULDN'T FIND ANYTHING AFTER CHECKING FOR 20 MIN.
EVERY IS OK NOW NO IDIOT LIGHT ON AND THE SERVICE WAS NO CHARGE FOR THERE TIME.
STILL LEFT TIP FOR THERE EFFORT.
WILL FOR SURE GO BACK AND RECOMMEND TO OTHERS.
Manny from EGM Automotive responded on 11/14/2019

Thank you Lynn for sharing your experience with us! 

Manny

AC
Andi C.
Elk Grove Village, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
EVERYTHING1
I trust that proper workmanship and integrity will be done! I have never been disappointed!
Manny from EGM Automotive responded on 11/14/2019

Thank you Andi! 

Manny

BB
Barbara B.
Elk Grove Village, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Good car care
courteous, understanding representatives. Take time to explain in simple terms.
Manny from EGM Automotive responded on 11/13/2019

Thank you Barbara! 

Manny

JS
Jim S.
Elk Grove Village, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Jim said the staff are very knowledgeable, on time, and courteous.
This review was collected via phone interview by Customer Research Inc.
Manny from EGM Automotive responded on 11/12/2019

Thank you Jim! 

Manny

DC
Donna C.
Elk Grove Village, IL
Buick Skylark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Best service and mechanics in Elk Grove Village
We bring both of our cars to EGM and always know Russ will take excellent care of us. He is so knowledgeable and honest. We refer all out friends and neighbors to EGM.
Manny from EGM Automotive responded on 11/08/2019

Thank you Donna! 

Manny

LF
Lori F.
Des Plaines, IL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Lori said the staff are nice, friendly, fast and accurate.
This review was collected via phone interview by Customer Research Inc.
Manny from EGM Automotive responded on 11/08/2019

Thank you Lori! 

Manny

FG
Frank G.
Roselle, IL
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
The best repair facility around
Manny and Russ do such a great job on all of my cars and are more reliable and trustworthy than any auto dealer I’ve ever used. I highly recommend EGM
Manny from EGM Automotive responded on 11/05/2019

Thank you Frank! 

Manny