Reviews
CC
Cheryl C.
Fall River, MA
2018 Hyundai Tucson
Verified Customer
Very professional
Prompt, efficient, knowledgeable and friendly service. Thank you
Recommended
AB
Antonio B.
Fall River, MA
2019 Hyundai Veloster
Verified Customer
Helpful
Shits tight as fuck
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
NC
Natalie C.
Bristol, RI
2017 Hyundai Sonata
Verified Customer
Customer service
Very good
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
JJ
Jacqueline J.
Providence, RI
2018 Hyundai Sonata
Verified Customer
Service visit
Excellent service. Pleasant staff.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Tiverton, RI
2017 Hyundai Accent
Verified Customer
Service Department is ok
Nothing specifically bad to say but it is typical dealership service department. They do the job but nothing stands out as being above average from any other dealership experiences I have had.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Portsmouth, RI
2018 Hyundai Elantra
Verified Customer
Friendly staff
Every time I go to get a oil change everyone is so friendly and helpful.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Dartmouth, MA
2015 Hyundai Sonata
Verified Customer
Unplanned Service
Once again empire took care of an unplanned issue and got me back on the road quickly.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
New Bedford, MA
2011 Hyundai Tucson
Verified Customer
Friendly
Friendly
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
CA
Carol A.
Warren, RI
2009 Hyundai Elantra
Verified Customer
N/A
I have always been treated professionally. The work is always explained in detail. Never a problem.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
WB
William B.
Fall River, MA
2018 Hyundai Sonata
Verified Customer
They do exactly what they say, no surprises
Never have a problem. Always very professional.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
AS
Allen S.
Somerset, MA
2016 Hyundai Tucson
Verified Customer
Car
Great Service. In for repairs due to accident and they made it very simple.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
LL
Linda L.
Westport, MA
2016 Hyundai Tucson
Verified Customer
Excellent service
Have been there several times for service and have always been well satisfied
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Portsmouth, RI
2011 Hyundai Elantra To
Verified Customer
Easy
Easy to schedule, easy to find, easy to deal with. Doesn't try to "upsell" unnecessary services for that day, but makes good recommendations for future service needs.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
MB
M B.
Riverside, RI
2017 Hyundai Elantra
Verified Customer
oil change
they are open and honest about what they are going to do and how long it will take
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Somerset, MA
2014 Hyundai Accent
Verified Customer
Awesome Service
The staff is always helpful...they take the time to explain all your service needs!!!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
North Dartmouth, MA
2012 Hyundai Accent
Verified Customer
Super nice service people
Had a great loaner car
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
RY
Ruth Y.
Fall River, MA
2017 Hyundai Elantra
Verified Customer
The service department is the best
I’ve been quite disappointed in the sales dept simply because they really don’t care about you. They just want your money. I have been quite short with the service dept before and yet they still kept it professional and did what they could to take care of my concerns. They aren’t here to rob you. They are here to meet your needs. The staff is friendly and they are on top of keeping you informed. I love these fellas and will go to see them until this car is paid off.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star review we appreciate the opportunity to service your vehicle.
Jeffrey MelloService Director
508-673-7646 x 238
FK
Faith K.
Somerset, MA
2011 Hyundai Sonata
Verified Customer
Service
Quick and courteous service. Was informed throughout entire process. My car was ready as promised.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star reveiw
Jeffrey MelloService Director
508-673-7646 x 238
CA
Cheryl A.
North Dartmouth, MA
2018 Hyundai Kona
Verified Customer
Excellent Customer Service
The customer service was the best that I have received from any other Dealership I have done business with. I will be doing all my future services with Empire Hyundai!!!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/21/2019
thank you for the 5 star reveiw and positive comments
Jeffrey MelloService Director
508-673-7646 x 238
DB
Diane B.
Fall River, MA
2015 Hyundai Elantra
Verified Customer
Another great Job
At the last minute, they offered me a vehicle because of another appointment .
Car was clean, vacuumed and work done right!
And Andrew is the best!
Car was clean, vacuumed and work done right!
And Andrew is the best!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 06/14/2019
thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238