Reviews
JV
Janet V.
North Dighton, MA
2017 Hyundai Elantra
Verified
Friendly
Overall not a bad place to purchase a vehicle
Recommended
AS
August S.
Fall River, MA
2017 Hyundai Sonata Hyb
Verified
Service people are great
Never had a problem with anyone working there
Recommended
NP
Nelson P.
Fall River, MA
2018 Hyundai Santa Fe S
Verified
Love this dealership
Things dealership always put me first. I get treated with the highest respect
Recommended
KC
Karen C.
Somerset, MA
2018 Hyundai Accent
Verified
Service Department
Jeff White is always friendly & pleasant, very knowledgable, Never have to wait long for my car to get serviced..He is a great asset to the Service Department
Recommended
Verified Customer
Fall River, MA
2017 Hyundai Elantra
Verified
Efficient service!
Great service and the service department's hours accommodate working customers!
Recommended
JM
James M.
Warren, RI
2011 Hyundai Sonata Hyb
Verified
My Hybred
Service is top notch from when you arrive in the service area, during the car inspection, and when accepting the car.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/21/2018
thank you for the positive comments and 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
JR
Judith R.
Tiverton, RI
2015 Hyundai Sonata
Verified
My experience
Everytime ive gone no matter what the reason is they are professional and treat me like I’m a friend and they do whatever it takes to solve my problem
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/21/2018
we appreciate you allowing use to provide service to your vehicle. thank you for the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
KC
Kristin C.
Portsmouth, RI
2018 Hyundai Sonata
Verified
Great!
Had a great experience
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/21/2018
thank you for the 5 star review we appreciate the opportunity to service your vehicle
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Providence, RI
2018 Hyundai Elantra
Verified
Customer Service
Jeff in service is always helpful everytime I come in.
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/21/2018
thank you for choosing empire hyundai to service your vehicle, we appreciate the 5 star review
Jeffrey MelloService Director
508-673-7646 x 238
KJ
Katherine J.
Newport, RI
2018 Hyundai Kona
Verified
Great service team!
The service team did a wonderful job with my car, I look forward to my next oil change!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/21/2018
thank you for the positive review we look forward to your next service
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Fall River, MA
2013 Hyundai Veloster
Verified
Waited to long
I will never be back
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/20/2018
i would like to apologize for the delay in parts unfortunately there is a national back order. please contact jeff white at your earliest convenience.
Jeffrey MelloService Director
508-673-7646 x 238
Verified Customer
Somerset, MA
2014 Hyundai Accent
Verified
Excellent Service
The Service department is always providing awesome customer service . They take the time to explain all the work that was done and future work needed. The staff is very friendly and personable!!!#:)
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/20/2018
thank you for the five star review
Jeffrey MelloService Director
508-673-7646 x 238
FA
Filomena A.
Westport, MA
2017 Hyundai Tucson
Verified
Customer service
Excellent customer service
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/20/2018
thank you for the five star review
Jeffrey MelloService Director
508-673-7646 x 238
CD
Charlene D.
Warren, RI
2017 Hyundai Elantra
Verified
Service Dept does care....
Jeff white and Jeff Perry really do care that your happy with your purchase, however sometimes we agree machines are machines they will go the extra mile to make sure your car is running tip top...
Mr Mello and all the service guys are great too.
Very knowledgeable technicians and try to patiently listen to your concerns about your vehicle...
Thanks
Mr Mello and all the service guys are great too.
Very knowledgeable technicians and try to patiently listen to your concerns about your vehicle...
Thanks
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
SH
Sara H.
Somerset, MA
2012 Hyundai Sonata
Verified
Great Service after Car Broke Down and Insurance was Diagnosing
My hyundai ended up having an engine siezure, and was deemed a total loss by insurance. Empire Hyundai was great through the long process, stayed in contact frequently, and kept the process moving as quickly as possible. They were very helpful until the end. I've also gotten my car serviced there before, and they were very diligent in their initial review/inspection of the lights and exterior of the car with me before they took the vehicle from me to service. Would recommend over other Hyundai dealers.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
KT
Keith T.
Westport, MA
2017 Hyundai Elantra
Verified
Oil change and maintenance
I find the staff is friendly, do good work and are respectful of people's time and scehdule
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
KB
Keri B.
New Bedford, MA
2017 Hyundai Sonata
Verified
Oil change
Great service!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
DP
David P.
Fall River, MA
2014 Hyundai Sonata
Verified
good going
good
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
MT
Marion T.
Portsmouth, RI
2018 Hyundai Elantra
Verified
Everyone is nice
Everyone is friendly.
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/19/2018
thank you for the 5 star review we appreciate your business
Jeffrey MelloService Director
508-673-7646 x 238
VM
Victoria M.
Fall River, MA
2017 Hyundai Elantra
Verified
Great service as always
Had the pleasure of having Frank take care of my car again. As always, excellent service! He even pre-priced what my next service will cost which was very helpful. Will always return!
Recommended
JEFFREY M., PARTS AND SERVICE DIRECTOR from Empire Hyundai responded on 09/14/2018
thank you for the positive review and choosing empire hyundai for your service needs
Jeffrey MelloService Director
508-673-7646 x 238