Review for European Collision Center
Joe H. on 03/02/2015
Joe said he is unsure if he was satisfied with the quality of the repair and he is going to return his vehicle to them for further adjustments. They replaced a door on his vehicle and there are some things which do not feel right. There was no promised time of completion, but during the last week of the repair they told him it would be done the next week, and they were correct. The staff was very knowledgeable and understanding of what needed to be done to his vehicle. Sergio was up front with him and told him that there may be other issues that needed to be dealt with. He was right about this, and they took care of those issues for him as well. The were very polite and had outstanding customer service. They have done previous work for him and did a really good job. He was pretty happy with everything overall.
Review Created: 03/02/2015
This review was collected via phone interview by Customer Research Inc.