Overview

Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5rating 4.27

26 Reviews

88% Would Recommend
Latest Review 2 months ago

Reviews


MH
Mrs. H.
Effort, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/14/2018
Clifford is Dishonest. Beware !!!
Took my car there for an ins claim to get an estimate. Clifford said my car needed a new transmission, within a time span of two months. Clifford gave us 4 different price quotes for a new transmission. My insurance company was suspicious and wanted a second opinion so we took it to a VW dearlship who said we DID NOT need a transmission for the problem we were having with our car!
I also wrote a detailed review on Yelp. As I said, this guy Clifford is dishonest and a thief! Kept giving us transmission quotes off the top of his head, then would forget that he spoke to us and give us a text following up -giving us an entirely higher quote! DISHONEST. Tried to rip off my insurance company, thankfully we took it to a reliable honest Volkswagen dealership I was able to get it fixed. And again, it was not the transmission !

KO
Kyle O.
Brodheadsville, PA
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2017
Trash
Took my car here to get it fixed and when I got my car back I had property stolen out of my car.

AC
Alexa C.
Kunkletown, PA
MINI Cooper Hardtop
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2017
Customer Service
Great customer service and communicate to customer about issues found in vehicle prior to completing the job.

MM
Michelle M.
East Stroudsburg, PA
Volkswagen GTI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2017
Turno repair
CJ did not reset the passinger window like i asked. Other wise every thing is good

RC
Rita C.
Kresgeville, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
Rita said they are the best in the area. They are kind and thorough. They are very honest and she really appreciates them.
This review was collected via phone interview by Customer Research Inc.

NE
Neil E.
Saylorsburg, PA
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Neil said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JP
Jennifer P.
Saylorsburg, PA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Spoke with Chris. He said they staff are more than happy to go the extra mile.
This review was collected via phone interview by Customer Research Inc.

GR
Glenn R.
Kunkletown, PA
Mercedes-Benz SL-Class
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/09/2017 Category: Service
Glenn said this business had his vehicle for a month and could never get the software that was needed to download. He had to take it to another unspecified business. He could never get a call from this business. He had to do all of the calling. They replaced two batteries and he does not know if that was needed or not.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Kunkletown, PA
Volkswagen Golf
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2017
Oil change
Timely fashion, done in under an hour.
Would have given 5 but price went up from prior visit.

BG
Brittany G.
Effort, PA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Brittany said they are always timely.
This review was collected via phone interview by Customer Research Inc.

BK
Brooks K.
Palmerton, PA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
2013 C300
Great service as always.

DH
Dawn H.
Kunkletown, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017
I was very happy with how I was treated.
Great people really care about helping getting your vehicle fixed. I,also found,the prices very reasonable and my VW Jetta was in great hands.
Cliff D., Owner from Eurotek Automotive responded on 09/15/2017

Thank You Dawn.


MC
Marybel C.
Stroudsburg, PA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Marybel said the business took care of everything immediately, and her vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

MF
Matthew F.
Blakeslee, PA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Matthew said he has used this business before. He was happy.
This review was collected via phone interview by Customer Research Inc.

SS
Stan S.
Pennsylvania
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Stan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Palmerton, PA
Volvo S80
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2017 Category: Service
Mark said the wait was long and the communication was poor.
This review was collected via phone interview by Customer Research Inc.
Cliff D., Owner from Eurotek Automotive responded on 09/08/2017

Thank You for the Review we are working very hard to hire more help especially in the customer communication area.


PL
Paul L.
Saylorsburg, PA
Mercedes-Benz S350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Spoke with Martha. She said they were fast and quick. She likes this facility.
This review was collected via phone interview by Customer Research Inc.

ZD
Zamora D.
Pennsylvania
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Zamora said the business was convenient.
This review was collected via phone interview by Customer Research Inc.

AM
Arnold M.
Pennsylvania
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2017 Category: Service
Arnold said he really appreciates the good advice he was given.
This review was collected via phone interview by Customer Research Inc.

JK
Jeffrey K.
Long Pond, PA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Jeffrey said the business explained everything that was wrong. They credited his diagnostic test, as they did the repairs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 26 in total