Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1237 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 3.3913022/5Overall Rating 3.3913022/5Overall Rating 3.3913022/5rating 3.3913022rating 3.3913022
Original
Overall Rating 2.34783/5Overall Rating 2.34783/5rating 2.34783rating 2.34783rating 2.34783
93% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


TS
Tina S.
Henderson, KY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
5 Star Service
Thank you for great customer Service.

LJ
Linda J.
Fairfield, IL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
Service is always good
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/18/2018

Thank you for your positive feedback!!

Jeremy Schulz

Verified Customer
Evansville, IN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Easy
Always courteous and professional. Very nice waiting area. Easy to make appt with app.
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/18/2018

Thank you for your feedback. We try to make it easy as possible.

Jeremy Schulz

JP
James P.
Evansville, IN
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Great service
Always in and out in a timely fashion. Very respectful and friendly.
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/17/2018

Thank you for your positive feedback and five star review!!

Jeremy Schulz

MS
Menzie S.
Evansville, IN
2012 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
window replace
did good job in reasonable time.
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/17/2018

Thank you for your positive feedback and 5 star review!!

Jeremy Schulz

PS
Patsy S.
Evansville, IN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Quick and excellent service.
I arrived without an appointment and my tire in the trunk after hitting a curb. They quickly put on a new tire and sent me on my way.
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/14/2018

Thank you for your positive feedback and five star review!!

Jeremy Schulz

LE
Larry E.
Evansville, IN
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018
Oil change
Always great service at the dealership but on September 4, @ 9:00 am something changed. No call to come and pick up car, no wash and no call to find out if I was satisfied?
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/13/2018

Sorry for the issues on your last service. 

Jeremy Schulz

RH
Rashana H.
Evansville, IN
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
CS
I was in and out within an hour! Service Guys were nice and informative
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/13/2018

Thank you for your 5 star review!!!

Jeremy Schulz

LS
Lisa S.
Evansville, IN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great service, every time!
The customer service is outstanding, they are thorough and I trust them.
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/12/2018

Thank you for your business and your five star review!!

Jeremy Schulz

Verified Customer
Owensboro, KY
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Great
Fast friendly
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/11/2018

Thank you for your positive feedback!!

Jeremy Schulz

BH
Brent H.
Evansville, IN
2018 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2018 Category: Service
Some problems.
Need some improvement in how they communicate with customers. I love my car but service is important!
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/11/2018

Sorry for the issues while having you car serviced. We are taking step to making improvements.

Jeremy Schulz

FE
Forrest E.
Evansville, IN
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
?
you advertise car wash when in for service. since moving to evansville you have changed my oil five times but only three car washes.
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/10/2018

Sorry about the car wash issue. Some time we get behind or short handed. Just ask next time and we'll be sure to get it done for you.

Jeremy Schulz

AM
Amanda M.
Mount Carmel, IL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Fast service
My appt was at 1 and I was able to get in early and left before my appt time!
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/10/2018

Thank you for your 5 star review!!

Jeremy Schulz

CL
Christan L.
Evansville, IN
2013 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/08/2018 Category: Service
They messed my car up.
Weird that heavy white smoke started coming out of the exhaust as soon as I left, but they wouldn’t claim fault. Never had a problem like that before I took it there.
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/10/2018

Sorry for any issues you had a after leaving hear. Like we discussed on the phone we did not add any oil to your car. If there were issues after you left here you should have called us so we could have had it towed in and looked at it for free. The guy at the other shop even told you that we did not add any oil to your car. As we discussed I would send you out some free oil changes value is over $84.00.
Again I'm sorry for any issue but all we did was a software update and brake stop on the pedal.

Jeremy Schulz

DD
Donald D.
Evansville, IN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
very good job! Great company
Great!
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/10/2018

Thank you for your 5 star review!!

Jeremy Schulz

JS
Juan S.
Chandler, IN
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Excellent!
Very good service!
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/10/2018

Thank you for your 5 star review!!

Jeremy Schulz

DH
Darryl H.
Philpot, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Hyundai’s #1 service
Fast and friendly service center
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/07/2018

Thank you for your feedback!!

Jeremy Schulz

BR
Bruce R.
Jasper, IN
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Fast, courteous
Great service
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/06/2018

Thank you for your feedback!!

Jeremy Schulz

Verified Customer
Evansville, IN
2018 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/04/2018 Category: Service
Oil leak the same day as getting first oil change
Oil leaked right after having my oil changed in a brand new car, had to go buy more oil at auto zone to fill up since it had leaked so much. Not a good experience
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/05/2018

Sorry for the oil leak. I will talk to the guy that worked on your car. Please call me an let me know how much it cost you for oil and I will reimburse you.

Jeremy Schulz

DB
David B.
Lynnville, IN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Ease of service.
I was impressed with the way the service department operated. Very efficient!
JEREMY D S., Service Manager from Evansville Hyundai responded on 09/04/2018

Thank you for your 5 star review!!

Jeremy Schulz