Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1597 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.5714286/5Overall Rating 3.5714286/5Overall Rating 3.5714286/5rating 3.5714286rating 3.5714286
Original
Overall Rating 2.32143/5Overall Rating 2.32143/5rating 2.32143rating 2.32143rating 2.32143
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


NN
Natalie N.
Evansville, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Routine Service
Like the reminders of upcoming services and the service appointment reminder
Fast and friendly service plus car wash
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/20/2019

Thank you for your five star review!!

Jeremy Schulz

Verified Customer
Henderson, KY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Dependable
We count on Hyundai to give great quality service with expert opinions.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/20/2019

Thank you for your five star review!!

Jeremy Schulz

BR
Bruce R.
Jasper, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Great Service
Fast quick service.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/20/2019

Thank you for your five star review!!

Jeremy Schulz

Verified Customer
Evansville, IN
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2019 Category: Service
Continuing problem
They seem to have problems diagnosing intermittent conditions

I am undecided on whether I would recommend the mechanical and repair part of the store, the suv has been dependable but the shop has trouble in fixing these problems that have made driving it less pleasurable.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/19/2019

Thank you for your business and feedback. Unfortunately some times interm problems are hard to find.

Jeremy Schulz

RR
Rodney R.
Sturgis, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Well taken care of.
Thank you.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/18/2019

Thank you for your five star review!!

Jeremy Schulz

TB
Timothy B.
Evansville, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2019 Category: Service
unsure
An explanation of my service would of been great and being greeted with instructions of what I need to do would have been nice
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/18/2019

Thank you for your feedback . I will talk to the employee's about communicating better.

Jeremy Schulz

Verified Customer
Evansville, IN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Done
On time and done quick and correct
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/18/2019

Thank you for your five star review!!

Jeremy Schulz

DB
Daryl B.
Evansville, IN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Your Workers Are Excellent
I love my 2017 Sonata, and your workers keep it running smoothly.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/18/2019

Thank you for your five star review!!

Jeremy Schulz

Verified Customer
Henderson, KY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Awesome!!!
Great customer service
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/15/2019

Thank you for your five star review!!

Jeremy Schulz

JR
Judy R.
Evansville, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Quick service
Friendly and efficient
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/14/2019

Thank you for your five star review!!!

Jeremy Schulz

Verified Customer
Lincoln City, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Good fast service
People were friendly. My car was serviced quickly. The only complaint that I would have is that I had to call twice for an appointment. No one returned my call the first time.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/13/2019

Thank you for you business!!

Jeremy Schulz

Verified Customer
Henderson, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
It’s acceptable
Sometimes the service is good and sometimes needs improvement.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/13/2019

Thank you for your feed back and thank you for your business!!

Jeremy Schulz

PD
Pamela D.
Newburgh, IN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
I was treated like a valued customer.
Good experience every time I have an appointment at Hyundai.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/12/2019

Thank you for your five star!!!

Jeremy Schulz

Verified Customer
Evansville, IN
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2019 Category: Service
Good service, just review communication process.
Mix up in parts order not cancelled. No one discussed service at pickup.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/12/2019

Thank you for business and your feedback.

Jeremy Schulz

Verified Customer
Newburgh, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/08/2019 Category: Service
Horrible service!
If I didn’t have to go there to have my vehicle worked on I’d never go back!
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/11/2019

Sorry for any issues while having your car car serviced. I will see to it you have a better experience. 

Jeremy Schulz

DL
David L.
Boonville, IN
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Thanks
Thanks
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/07/2019

Thank you for your business!!

Jeremy Schulz

EB
Erica B.
Evansville, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Great Staff
All around great staff!
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/05/2019

Thank you for your business!!

Jeremy Schulz

CM
Caroline M.
Evansville, IN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/03/2019 Category: Service
Not bad, not great, just average
My first new car after talking to others it's about same. I have all the service done there, but had I been able been able to go to Bloomington I could have saved a lot of money. It would be nice it if regular customers would get a break on unexpected expenses, but Hyundai not alone on that.
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/04/2019

Thank you for your business!!! 

Jeremy Schulz

Verified Customer
Boonville, IN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Customer service, fast but thorough
Always great customer service. Service appointment is always quick
Kenneth M H., Service Manager from Evansville Hyundai responded on 03/03/2019

Thanks for coming in and your business!!

Jeremy Schulz

Verified Customer
Evansville, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Good service
The appointment was on time and the service helpful.
Kenneth M H., Service Manager from Evansville Hyundai responded on 02/27/2019

Thank you for your five star review!!

Jeremy Schulz