Evansville Hyundai

Sorry for any issues you had while here. We try our hardest not to have any issue while here. We try to wash very car that comes in,sorry if it took a little longer than usual. We will get any damage fixed on your car that we may have caused.

Sorry for the issue while here. We do have a new service advisor that is still learning the ropes. We will fix our issues and do a better job of communicating to you and other customers. 

Sorry for the issues with the oil. We did apologize and offer to re change it at no cost to him while they were here and said not worry about as long as would not hurt his car. So will absolutely change the oil for free next visit.

Sorry for the issues you had . I have talked to the guys and have fixed the issue.

I've tried calling you to talk about what has happened.  Please call asap.

Sorry you feel this way. How ever we never worked on your car before this visit. You can not cross tread lug nuts taking them off,so who ever tighten your lug nuts last crossed threaded them.We noticed the problem immediately when trying to get the lug nuts off your car. If we would have damaged you car any way we would have taken care of it.

Hey if we did a great job and muffins are good,give us a 5 rating.

Sorry you fell this way but we recorded our techs using there impact wrenches to tighten down your lug nuts.

Sorry you feel this way. We were not the ones yelling and using the "F" word. We got you in and looked at your car as soon as you got there. Fixed your car for free and got you going. The only reason we brought up the fact you have only been here twice is because you keep saying how many sick of your car you were and how many time you have brought it for this complaint. This the third time you have brought in you car since 2013. You have never brought in for a seat problem.

Sorry if we didn't do a good job on your car wash. Please feel free to stop by any time and we will rewash you car car for you. 

Mr. Harvey I thought we discussed this back in March when you had this service done. You have not had your oil changed in over 2 years and 11,109 miles. I told you that it would take a oil change or two to get it back to normal oil color. We changed your oil in March so you probably due for another oil change.

Sorry for the problems. I will talk to Jacob and see if we can fix it.

Sorry for the time it took to do you the oil change. It should not have happen. I will send you out some free oil changes.

Thanks again for coming!!

Sorry we are so far away,wish we had a Eqqus certified dealer closer to you. How ever the mile maintance you go was free to you even though you were out of free maintance period. We will trry our best to put you in a Eqqus or Genesis.

Sorry for the miss communication between you and the previous dealership,but unfortunately there is a cost to you for updating the navigation units. Please give me a call some time and we can offer you some kind of discount so we can try to help you. Thanks for the feed back and looking forward to hearing from you.

Hey Melissa,
Sorry for the confusion on our hours. Our last appointments are at 4:00 p.m. so that we can allow the technicians a reasonable amount of time to work on the cars so that we can close at 5:00 p.m. Also sorry for the  difficulty of getting in for service I'm not for sure why you had trouble we normally only booked out a day or two out. I know we do experince a little more service volume around the holidays. If in the future you have difficulties getting in call me pesonally and I will try my hardest to get you in.

Thank you for your business! 

Thank you for your business!