Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

169 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


RC
Russell C.
Torrance, CA
Ford E450 Super Duty
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/10/2017
Review
Jesse-
As we spoke of, your work on the genset was OUTSTANDING!
After the work on the brakes, the braking was excellent, back to its "like new" performance.
But there was that immediate problem of vibrations over 55 MPH. Saturn reduced the problem somewhat with the new tire installation, balancing, and rebalancing (front only) of the wheels, but the problem remains. It's really intolerable over about 62 - 65 MPH, which is quite inconvenient and sometimes dangerously slow at times on the Interstate highways.
I did try removing the unbalanced left front simulator, and that actually did help a tiny bit. But now the left front wheel looks really ugly.
I'm very much open to suggestions on this problem!
Thanks for asking! Russell
Jesse L. from Expert Truck And Rv Service responded on 08/24/2017

Call me with any questions you have on your unit. But you gave us a low score on your rating of 2 out of 5 stars. If there's still an issue call me. I think there was a misunderstanding on this review. Please let me know and rescore us if you could. Thank you!

Jesse Lesmeister
Manager

JS
James S.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
James said the business was very good at everything they did for him. They were very cordial and did very good work. He said he's very happy with what they do.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Minnesota
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Greg said the staff paid attention to detail.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
Hastings, MN
Ford E-450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Winterizing
Very professional

RC
Romad C.
Minnesota
Chevrolet Forward Control
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Romad said the business provided an oil change and fixed her condenser fan. It did take awhile to get her into the business because they had a two week wait. Jessie is a professional when it comes to recreational vehicles.
This review was collected via phone interview by Customer Research Inc.

TT
Terry T.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Terry said the staff were professional and take care of him. They are a good, honest staff.
This review was collected via phone interview by Customer Research Inc.

AA
Alfred A.
Rochester, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Alfred said those guys at this business were really good, they were dependable, had good expertise and they were able to solve the issue. He was very happy with their work, and he added he would call them the next time he needed service.
This review was collected via phone interview by Customer Research Inc.

DG
Diane G.
Minnesota
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Diane said the business always does really good work. They were friendly and the place was clean. She has always had a very good experience taking her vehicle there. She said they get her in really fast when she needs service. They were very good and honest. She wants to thank them for being there.
This review was collected via phone interview by Customer Research Inc.

BD
Bob D.
Oronoco, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Bob said that the place is now his favorite place to go.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Thomas said that the place went out of their way to help him out when he needed it. He was very happy that they helped him.
This review was collected via phone interview by Customer Research Inc.

SG
Stanley G.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Stanley said the business did a good job, they were very helpful and also cooperative.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
James said the employees are super to work with, very accommodating, and did the service he wanted.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Minnesota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Spoke with Deb. She said the work provided by this business was perfect. She said they called for an appointment and when they brought their vehicle in, they were not on the schedule.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Tony said he is pleased with the service.
This review was collected via phone interview by Customer Research Inc.

CB
Chuck B.
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
2005 Damon challenger new awning
Great job Jessie thank you!

TM
Timothy M.
Minnesota
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Timothy said the staff were thorough, helpful, and friendly. They do a good job.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Minnesota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019 Category: Service
Bill said the business was satisfactory, he had to wait a little bit but that was fine.
This review was collected via phone interview by Customer Research Inc.

JD
Julie D.
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019
Service
Excellent service. Jesse was very kind to me and answered all my questions

GN
Gary N.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Gary said he would recommend this business for service. He also wanted to add they do a good job.
This review was collected via phone interview by Customer Research Inc.

DT
Dwight T.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Dwight said the service was good
This review was collected via phone interview by Customer Research Inc.

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