Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

3152 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Verified Customer
Downs, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Great people providing great customer service
Excellent
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/21/2019

Thank you for the great review to finish a weekend with! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


JM
Jeanette M.
Bloomington, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Trusted service
Proven service that you can feel confident in when provided
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/21/2019

Thank you for the great review! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


DT
David T.
Bloomington, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Great service and staff
Still the best Hyundai dealer in central IL
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/21/2019

Thank you for taking your time to review us after every visit. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222


SC
Sandra C.
Pontiac, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Always great service
Always great service and very friendly staff.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/20/2019

Thank you for the great review! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!




Brandon Kessinger
Service Manager
309-664-1222


CA
Charles A.
Normal, IL
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Oil Change and car check up
It was time for our oil change so I took the Sonata in and had it done. While there I had som repairs checked that had been performed in Arkansas while on a trip. They reported the repairs had been taken care of properly and that the car was good to go. This gave me a good feeling about the car and its performance.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/20/2019

Thank you for the great review to start a Saturday with. We appreciate your continued support of our service department. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Downs, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Awesome!
Rene and James are incredible and ensure they do everything in their power to help make your day better/easier while your car is getting serviced.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/19/2019

Thank you for the awesome review! We appreciate your continued support of our service department. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Bloomington, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Doesn’t get any better.
Fast, Friendly with a very nice waiting area including a snack bar. Service team is always welcoming. Brandon, Renee and James are the bomb.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/18/2019

Awesome what a awesome review to finish the day with thank you! We appreciate you choosing us to take care of your family's vehicles needs for you. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!!

Brandon Kessinger
Service Manager
309-664-1222


RB
Ron B.
Fairbury, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great Service
The service department always does a great job!
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/18/2019

Thank you for taking your time to review us! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


CH
Carol H.
Pontiac, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Awesome service
Always prompt and courteous.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/17/2019

Thank You for the great review! We appreciate you taking your time to review us after every visit. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


SG
Stephen G.
Bloomington, IL
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
The O’Brien service depart is thorough and efficient
I feel confident that my Hyundai is in top condition when O’Brien’s service department has taken care of it.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/17/2019

Thank you for taking your time to review us. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222


RP
Randall P.
Bloomington, IL
2018 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Trustworthiness
Honest, thorough evaluation and always reliable results.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/17/2019

Wow what a awesome review! Thank you for your continued support of our service department. We appreciate you taking your time to review us after every visit. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!!

Brandon Kessinger
Service Manager
309-664-1222


RG
Robert G.
Bloomington, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Ease of scheduling
In & out in good time
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/17/2019

Thank you for the great review to start the day! We appreciate you taking your time to review us after every visit. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Normal, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Keep up the good work
Good people
Friendly and knowledgeable
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/16/2019

Thank you for the great review and your continued support of our service department. We appreciate you choosing us to take care of your family's vehicles needs for you. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Normal, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great service
Staff
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/16/2019

Thank you for the great review and your continued support of our service department. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


TL
Timothy L.
Bloomington, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Excellent Service
Excellent Service and quick
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/16/2019

Thank you for the great review to start the afternoon with! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


KG
Karen G.
Secor, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Excellent service
The staff ‘recommends’ items to be done but does not ‘demand’ they be done. Giving me the choice to wait or do the repair then. Great!
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/16/2019

Thank you for taking your time to review us. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!

Brandon Kessinger
Service Manager
309-664-1222


TH
Theresa H.
Normal, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
great service
Always get great friendly service. Love the service department.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/16/2019

Thank you for the great review to start the day with thank you! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015 Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!!

Brandon Kessinger
Service Manager
309-664-1222


EC
Edward C.
Normal, IL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great service
Staff is easy to work with and flexible with my schedule. Arranges shuttle service at late notice. Service is great and thorough
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/15/2019

Thank you for the great review to finish the day with! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


Verified Customer
Normal, IL
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Great Servie Great Staff
Never have been disappointed. Always like going to OBrien for service. They are very friendly and knowledgable and have always treated me very well.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/15/2019

Wow what a great review to start the week with thank you! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features.  Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222


CW
Carolyn W.
Danvers, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Awesome staff!
Renee, was once again, wonderful to work with. She and James are the reason I will buy another Hyundai.
Brandon W K., SERVICE MANAGER from OBrien Hyundai of Normal responded on 07/15/2019

Thank you for taking your time to review us after every visit! It's reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district since 2015! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Don't forget to like us on Facebook and download the O'Brien rewards app for points towards your next visit along with other features. Thanks again and have a great summer!!!

Brandon Kessinger
Service Manager
309-664-1222