Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

2434 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.52174/5Overall Rating 2.52174/5rating 2.52174rating 2.52174rating 2.52174
99% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Review for OBrien Hyundai of Normal

SB
Steven B.
Bloomington, IL
2016 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
The entire service staff always goes out of their way to offer exceptional service
Our Sante Fe had died and would not start. We called Hyundai roadside assistance and Joe's towing service came in about 15 minutes and jumped the battery. We went to the dealership and they checked everything out and everything tested OK. Brandon, the service manage, gave us his personal cell phone number to call if we had the problem again. A few days later it again would not start and we called Brandon and he came to jump the battery and we took it in to the dealership and the battery tested bad this time, so they put a new battery in. THAT IS EXCEPTIONAL SERVICE !!!
JAMES E., Hyundai Advisor from OBrien Hyundai of Normal responded on 09/13/2018

Thank you for the great five star review!! We appreciate you taking the time to review our team here at O’Brien Hyundai it really means a lot to us. Special thanks to you and all of our other great customers for voting O’Brien Hyundai your number one servicing dealer in the Central Region!!! Don’t forget to check out our new app called OBrien rewards, it offers a scheduling tool, service and sales specials, and much more!! Again thank you and enjoy your weekend!! 😊

James Echevarria
Hyundai Advisor