Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

4074 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 2.9512166/5Overall Rating 2.9512166/5rating 2.9512166rating 2.9512166rating 2.9512166
Original
Overall Rating 1.87805/5rating 1.87805rating 1.87805rating 1.87805rating 1.87805
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


GR
Gilberto R.
Sterling, VA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Amazing
Service advisor is very friendly and knowledgeable..

Verified Customer
Arlington, VA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Oil Change
They are very slow and overbook
Customer C. from Fairfax Hyundai responded on 01/19/2019

Thank you valued customer for the 5-star review and feed back. We ar thrilled you had a great experience with us and we hope to see you again for future services.

Fairfax Hyundai Representative
(703)352-0444


Verified Customer
Oakton, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Quick and easy
Appreciate the efficiency with drop-off/pickup for standard oil change -- dealerships have to make it easy and Fairfax Hyundai does.
Customer C. from Fairfax Hyundai responded on 01/19/2019

Dear Valued Customer,

Thank you so much for the 5-star review. We appreciate your feedback and are happy to see you experience with us went great! We value your opinion and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


TK
Taranath K.
Gainesville, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Service representative
Ray was awesome ..
Customer C. from Fairfax Hyundai responded on 01/19/2019

Dear Taranath,

Thank you so much for the 5-star review. We appreciate your feedback and are happy to see you experience with us went great! We value your opinion and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


VG
Verlinda G.
Alexandria, VA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent service
Excellent service every time
Customer C. from Fairfax Hyundai responded on 01/19/2019

Dear Verlinda,

Thank you so much for the great 5-star review. We appreciate your feedback and are happy to hear that your experience with us went fantastic! We value your opinion and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


MJ
Myung J.
Burke, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent
Every services are good.
Customer C. from Fairfax Hyundai responded on 01/18/2019

Dear Myung,

Thank you so much for the great 5-star review. We are more than happy to hear that your experience with us went great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


NS
Nagaraj S.
Lorton, VA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Friendly atmosphere
No complaints
Customer C. from Fairfax Hyundai responded on 01/18/2019

Dear Nagaraj,

Thank you so much for the 5-star review. We are more than happy to see that your experience with us went great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


MS
Marjolaine S.
MD
2012 Hyundai Elantra To
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
I don't have time to do write this
I don;t have time to write
Customer C. from Fairfax Hyundai responded on 01/18/2019

Thank you so much for the 4-star review. We are more than happy to hear that your experience with us was good! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


Verified Customer
Falls Church, VA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Car review
Car review
Customer C. from Fairfax Hyundai responded on 01/18/2019

Thank you so much for the 5-star review. We are more than happy to hear that your experience with us was great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


CW
Cleotria W.
Gainesville, VA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
very good and fast work.
i would recommend to a friend.
Customer C. from Fairfax Hyundai responded on 01/18/2019

Dear Cleotria,

We want to thank you for the 5-star review! We are always looking forward to feed back and we are thrilled to hear your servicing went as expected. We hope to see you again for future services.

Fairfax Hyundai Representative
(703)352-0444


KE
Kara E.
Manassas Park, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent service
Excellent service
Customer C. from Fairfax Hyundai responded on 01/18/2019

Dear Kara,

We want to thank you for the 5-star review! We are always looking forward to feed back and we are thrilled to hear your servicing went as expected. We hope to see you again for future services.

Fairfax Hyundai Representative
(703)352-0444


Verified Customer
Burke, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
So great
Great service.
Customer C. from Fairfax Hyundai responded on 01/18/2019

Dear Valued Customer,

We want to thank you for the 5-star review! We are always looking forward to feed back and we are thrilled to hear your servicing went as expected. We hope to see you again for future services.

Fairfax Hyundai Representative
(703)352-0444


HD
Herbert D.
Alexandria, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Everyone is very friendly and knowledgeable
Josh and all the front line are very friendly and helpful each time I come for maintenance
Customer C. from Fairfax Hyundai responded on 01/17/2019

Dear Herbert,

Thank you so much for the 5-star review. We are more than happy to see that your experience with us went great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


SH
Steven H.
Springfield, VA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Customer service
Great customer service. I was able to walk in and be greeted promptly. The car was taken care of with a quick turn around. Joel and Trevor did a great job
Customer C. from Fairfax Hyundai responded on 01/17/2019

Dear Steven,

Thank you so much for the great 5-star review and for the wonderful feedback! We are more than happy to hear that your experience with us went fantastic! We appreciate your business and are looking forward to see you again,

Customer Care Representative
Fairfax Hyundai
703-352-0444


MK
Miklos K.
Fairfax, VA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Fast and friendly
Got my complimentary oil change done while a got coffee at Starbucks.
Customer C. from Fairfax Hyundai responded on 01/17/2019

Dear Miklos,

Thank you so much for the 5-star review. We are more than happy to hear that your experience with us was great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


KC
Katherine C.
Annandale, VA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Review of service
I appreciated how quickly and well Margie took care of me!
Customer C. from Fairfax Hyundai responded on 01/17/2019

Thank you so much for the 5-star review. We are more than happy to hear that your experience with Margie was great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


HD
Honora D.
Aldie, VA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Fairfax Hyundai takes good care of my car and me
Had 45,000 mile service done at Fairfax Hyundai. It was a great experience. Excellent service. The waiting room is very nice. Coffee was good and I liked that there were a variety of other drinks provided.
Customer C. from Fairfax Hyundai responded on 01/16/2019

Dear Honora,

Thank you so much for the 5-star review. We are more than happy to see that your experience with us went great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


AK
Aziz K.
Herndon, VA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Oil Change and then some
I was able to come in early for and oil change and was helped immediately. I was informed about a recall, what it pertained to, and the efficient solution. Great experience overall.
Customer C. from Fairfax Hyundai responded on 01/16/2019

Dear Aziz,

Thank you so much for the 5-star review. We are more than happy to hear that your experience with us was great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


CF
Carolyn F.
Fairfax, VA
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Terrific Experience
I have never had a bad experience at Fairfax Hyundai and my service rep Trevor was, as always, helpful, knowledgeable, and all around terrific. The service to my car was done as quickly as possible, and done well.
Customer C. from Fairfax Hyundai responded on 01/16/2019

Dear Carolyn,

Thank you so much for the 5-star review. We are more than happy to hear that your experience with us was great! We appreciate your business and hope to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444


CL
Carol L.
Burke, VA
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
I trust them
I believe Fairfax Hyundai only recommends what the car REALLY needs. Had a free oil change and state inspection, but agreed with the service manager that the car needed a coolant flush, plus power steering fluid and a fluid flush of the differential gear box because I'd never had them changed in 80,000 miles (9.5 years). The engine now runs much smoother!
Customer C. from Fairfax Hyundai responded on 01/16/2019

Dear Carol,

Thank you so much for the great 5-star review and for the wonderful feedback! We are more than ecstatic to hear that your experience with us went fantastic! We appreciate your business and look forward to see you again soon,

Customer Care Representative
Fairfax Hyundai
703-352-0444