ReScore Reviews™ (21)

ReScore
Overall Rating 2.6666686/5Overall Rating 2.6666686/5rating 2.6666686rating 2.6666686rating 2.6666686
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don't know what you want in this box!"
Service Manager, Josh, absolutely great, very considerate!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/23/2017 10:40 AM
Jody K. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always been very pleased with service of my 3 Hyndais
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/22/2017 05:04 PM
Customer C. at Fairfax Hyundai responded on 11/22/2017

Thank you for the outstanding review Jody! We were very pleased to hear about your experience at our dealership. We appreciate your business. 

Customer Care Rep
Fairfax Hyundai 
(703)-352-0444

Elizabeth M. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always reliable"
I buy Hyundai because of the service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 11:00 AM
Customer C. at Fairfax Hyundai responded on 11/22/2017

Dear Elizabeth, 

We would like to thank you for your review and recommendation! We here at Fairfax Hyundai strive to give great customer service to our Hyundai family. 

We do hope to see you in the future,
Customer Care Rep
(703) 352-0444

Michael B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great first impression!!!"
For many years, I've been a customer with the Alexandria location and always received great service for the past 7 years. Upon my first visit to the Fairfax location, I was highly satisfied and impressed with the speed of service, as well as, the professionalism of the employees. Thank you Hyundai for providing such a high level of customer service no matter where the location.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 06:59 AM
Customer C. at Fairfax Hyundai responded on 11/22/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Katrina B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Incredible "
I hardly know anything about cars and every time I go to get service the staff is so incredibly kind and accommodating. My services are always done fast and they help me figure out exactly what I need to keep my car going in a top condition. I will always enjoy coming here.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/22/2017 05:03 AM
Customer C. at Fairfax Hyundai responded on 11/22/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inviting demeanor of service professionals and dwift thorough servive."
Great job!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/22/2017 03:54 AM
Customer C. at Fairfax Hyundai responded on 11/22/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fairfax Hyundai"
Excellent service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 06:43 PM
Customer C. at Fairfax Hyundai responded on 11/22/2017

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Marvin F. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Completed Job As Promised"
Job was completed at price agreed upon and work performed. I was also advised about work that was necessary immediately and work that would be required in the future.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:01 PM
Customer C. at Fairfax Hyundai responded on 11/21/2017

Dear Mr.Friedlander,

We wanted to Thank you for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Margaret B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people!!"
Awesome place to service and buy your vehicle!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 02:46 PM
Customer C. at Fairfax Hyundai responded on 11/21/2017

Dear.Brady, 

We wanted to Thank you for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Thomas S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alix and the team are superb, as usual"
Great recommendations, customer service, and honesty go a long way. Alix and her team is consistently a 10 out of 10! I could easily be upset with the amount work that needed to be performed (routine maintenance items), but I always come away with peace of mind the work was done properly.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:22 PM
Customer C. at Fairfax Hyundai responded on 11/21/2017

Dear, Mr.Smith

We wanted to Thank you for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444
John S. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice service"
Service was great and they found two problems and fixed them. It took longer than expected as they were quite busy. Despite having an appointment. Not sure how to fix that but definitely where I will continue to take my car.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:01 PM
Customer C. at Fairfax Hyundai responded on 11/21/2017

We wanted to Thank you for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent services"
Never disappointed when my order was revived by Trevor.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:40 PM
Customer C. at Fairfax Hyundai responded on 11/21/2017

We wanted to Thank you for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Michael S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service done right and done on time."
I've been a Fairfax Hyundai customer for over ten years and have never been disappointed'm
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:25 PM
Customer C. at Fairfax Hyundai responded on 11/21/2017

We wanted to Thank you for the outstanding review and recommendations.

Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

William C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean and friendly"
Always satisfied with the service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:20 AM
Customer C. at Fairfax Hyundai responded on 11/21/2017

We wanted to Thank you for the outstanding review and recommendations.

Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency "
I had some undercarriage damage from hitting a deer they worked with my insurance and provided. E a rental car but empty gas tank.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:23 AM
Customer C. at Fairfax Hyundai responded on 11/21/2017

We wanted to Thank you for the outstanding review and recommendations.

Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Gene W. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast, efficient, thorough"
Great response by the staff and easy to schedule maintenance.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 05:39 PM
Customer C. at Fairfax Hyundai responded on 11/21/2017

We wanted to Thank you for the outstanding review and recommendations.

Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Hyunsung C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Services are always great!!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/21/2017
Service Type: Repair
Review Created: 11/20/2017 01:19 PM
Customer C. at Fairfax Hyundai responded on 11/20/2017

We wanted to Thank You for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"pleasant surroundings, communicative service writers, friendly staff."
Please update prices of services on your website.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:10 PM
Customer C. at Fairfax Hyundai responded on 11/20/2017

Dear Ms.Demartino, 

We wanted to Thank You for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Kenneth M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast friendly service "
went in for an oil change and inspection and I was out in about 1 1/2 hours...
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:48 AM
Customer C. at Fairfax Hyundai responded on 11/20/2017

Dear Mr.Kenneth, 

We wanted to Thank You for the outstanding review and recommendations.
Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Toshio O. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Friendly and helpful employees.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:03 AM
Customer C. at Fairfax Hyundai responded on 11/20/2017

We wanted to Thank You for the outstanding review and recommendations.

Our goal is to have the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Displaying Review 1 - 20 of 2508 in total