ReScore Reviews™ (11)
Thank you Paul for taking the time to fill out a review for Fairfield Hyundai. I would like to apologize for the confusion we had when your vehicle was brought in for service. That was My fault for not checking the drop box after 8:00 am. I have been in talk with the Service Advisors and we now are going to check the drop box twice a day and go through all the on line appointments. I was to thank you for your feedback in helping us fix things that need attention. I agree with you that i owed you an apology for what happen. That is not you or your wifes fault of what happen. I take full responsibility for what happen. Please feel free to reach out to me if you have any more concerns or things that might help us become a better dealership. Thank you for your time and I look forward to speaking to you again.
Thank you for taking the time to review Fairfield Hyundai. I apologize for the issues you have received. Hyundai sticks behind there brand and they do come out with recalls to help issues. Thank you again for taking the time to give us your review.